General Information


Job Description HEALTH PROFNS EDUC SUPV 1 Working Title Director of Graduate Medical Education
Job Code 004387 Grade 21
Department Name Graduate Medical Education - D02004 Department Head
Supervisor Effective Date 06/22/2020
Position(s) Directly Supervised
Job Code Title FTE
004390 HEALTH PROFNS EDUC SPEC 2 1
004722 BLANK AST 3 1

Generic Scope
Provides immediate supervision to a unit or group of operational or technical employees. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or organizational policies, procedures, and defined internal controls. Ensures accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures.

Custom Scope
Directly oversees day-to-day operations for a health professions education program, including site-based processes, logistics and operations, local site coordinator assignments and communications with faculty and staff.

Department Custom Scope
The Graduate Medical Education (GME) Director is an integral part of the GME program. This position is critical to the UCR Residency Programs and UCR School of Medicine (SOM) in that it will coordinate the GME programs for the SOM which includes Family Medicine, Internal Medicine, Psychiatry and all other new GME programs, at various locations throughout the region, with more programs planned in the future. The UCR Residency Programs currently consist of approximately 100 residents and fellows. Under the direction of the Designated Institutional Official (DIO), the GME Director is responsible for the independent coordination of oversight over the UCR Residency Programs, participates in long-range planning and development of the programs, and provides programmatic support to the DIO, This position is also responsible for preparing and coordinating all the ACGME quarterly meetings in order to keep the GME Program Directors, Chairs and Coordinators informed about key changes, policies and general updates.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Master's degree in related area. Preferred

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Directly supervise the work of on-site program coordinators with responsibility for the quality and quantity of work. Monitors progress and ensures consistency across centers.
  • Provides direct supervision to the staff in the Central GME DIO office. Monitors employee performance and provides direction and assistance. Manages daily activities of the GME staff, determines staffing needs, and allocates administrative support to GME projects. Manages and evaluates performance of staff; recruits, hires, develops, motivates, promotes, and monitors professional growth and staff development; and disciplines as appropriate.
20
Supervises administrative site coordinators to operationalize site recruitment, development and implementation to ensure support and infrastructure is consistent and in compliance with program standards.
  • Provides overarching advice/guidance to the departmental program coordinators as it relates to program requirements and compliance. Researches new and revised federal, state and university policies and regulations as they pertain to GME. Interprets and assures compliance with federal/state laws and regulations, and University policies regarding personnel and payroll matters for staff, volunteers, and residents. Trains all incoming GME Program Coordinators on policies, procedures, and systems, including New Innovations, ERAS, AMA IPM, etc. Oversees the continued implementation of the Residency Management database. Coordinates UCR SOM's participation in the National Residency Matching Program (NRMP) and the Electronic Residency Application Service (ERAS). Serves as liaison to affiliated hospitals and UCR partners. Works closely with training programs and with training program faculty and staff to ensure compliance with established medical center policies, procedures, and practices, as well as compliance with state licensure laws for all trainees.
10
Monitor, track and communicate with faculty and learners. Coordinates recruitment of faculty, and integration of learners into program sites. Oversees continuous process improvement at all sites.
  • Oversees annual orientation programs for incoming residents/fellows. Writes annual report of GME in collaboration with faculty overseeing GME. Provides general indirect oversight if all UCR SOM GME residency programs creating written policies outlining the lines of responsibilities & supervision for the care of all patients & all clinical sites and staff. Provides recruiting materials to all sponsored programs as needed. Communicates to the Residency Review Committee (RRC) any major changes in the program. Tracks RRC citations & tracks progress to ensure recommendations are addressed. Maintains an evaluation program for each resident with regular feedback regarding individual progress as well as a program for residents to evaluate teaching faculty. Oversees resident well-being by adhering to the duty hour policy; emphasizes education, evaluates & modifies training situations; advocates for each resident, residency concerns in general & interests within the department & affiliated hospitals; provides discipline when appropriate and is available for advice and counseling.
20
Supports students and faculty to operationalize site recruitment, development and implementation. Serves as first point of contact for learners and faculty regarding questions, concerns, access, scheduling changes, infrastructure needs and placement problems.
  • Advises the DIO and program committees on University, SOM and GME policies, requirements, procedures, and deadlines. Implements approved policy changes and recommendations and ensure policy compliance. Determines agenda items and appropriate issues for meetings based on programmatic needs. Compiles information and statistics for committee meetings, and makes recommendations as appropriate. Makes presentations to committees and residents regarding program requirements, administrative protocol, Disseminates information such as policy changes to appropriate personnel. Serves as primary resource to GME Coordinators, faculty and staff on designated residency program matters. Develops evaluation systems for resident's progress including rotation reports, and assessment by advisor/s. Develops and manages information systems, including a Resident Information System and other supporting systems. Serves as informal advisor to residents on academic and personal matters. Provides oversight on the management of all aspects of resident recruitment; represents and markets the program to potential applicants, other institutions and agencies. Develops, edits, enhances and maintains program website and information and oversees production of all publications, including writing, editing, and updating publications. Oversees the application process and maintains database. Coordinates offer and acceptance activity including application review (screening and data and statistics preparation for selection committee), record keeping, decisions and formal offer completion processes. Participates in the National Resident Matching Program as part of the Institutional Agreement; ensures that all sponsored programs are registered for ERAS. Ensures that each training site is allocated the correct FTE count.
15
Maintains current knowledge of & compliance with ACGME institutional, common program & program requirements. Organizes & performs mock site visits to assist programs in preparation for ACGME site visits. Manages and coordinates the ACGME accreditation process, announced and unannounced site visits, and prepares accreditation documentation including Institutional Review Document (IRD). Participates in the GMEC and other assigned ad hoc subcommitees to develop policies and procedures. Develops, updates and supplies GME templates using internal best practices and/or national outstanding models (benchmark practices) to assist the institution and the GME programs in meeting & exceeding compliance with ACGME standards. Oversees compliance with ACGME, GME program and institutional requirements including but not limited to those associated with Duty Hours, Program Letters of Agreement, scorecards & evaluations. Reviews & critiques all program information forms & progress reports before submission to ACGME. Ensures the Accreditation Data System is current. Reviews minutes for the GMEC. Responsible for ensuring that ACGME specific institutional requirement are met.
10
Develops and manages the budget for the Graduate Medical Education DIO Office. Analyzes all financial reports and provides analysis and projections related to the GME DIO budget, allocations, trends and outcomes. Collaborates with departments in developing, reviewing, and renewing affiliation agreements. Assists the Finance and Administration department with any pertinent information needed for affiliation agreements; provides cost analysis and reports as required. Responsible for coordinating payment of ACGME accreditations fees and NRMP fees for house-staff training program. Assists in providing documentation to support affiliates with their annual Medicare cost reporting audits. Prepares annual reports as requested by the Office of the President (UCOP). Responds to inquiries from UCOP for specific information and follows up on initiatives and requests specifically for the quarterly DIO/Associate Dean's meetings.
10
Provides oversight and reviews residents academic dossiers. Ensures that all residents files are current (tracks certifications, licensure, PTALs, etc.); serves as the custodian of records for all academic personnel files. Incumbent also establishes and executes a formal workflow to ensure all PLAs are maintained in current status across all GME programs. Partners with SOM HR in the administration of the comprehensive health benefits program and provides information to the Program FAOs, for residents and their eligible dependents including, health, life, vision, dental and long term disability, and provides recommendations related to plan adjustments and renewals. Partners with SOM HR in the administration of the workers' compensation program for the residents at all training sites; Reviews and analyzes all incurred claims reports, and trends and makes recommendations related to plan adjustments and renewals. Provides DIO with policy information on HR issues, licensing requirements, visa issues and any areas of non-compliance. Independently manages New Innovations. Oversees the preparation of certificates of completion for trainees.
5
Collaborates with DIO/Associate Dean of GME to develop institutional policies and procedures for UCR GME training programs. Participates in long-range & short-term strategic planning for GME. Develops goals and implements plans for organizational development and communication, including innovative approaches, techniques and procedure to provide more efficient and responsive service for trainees and prospective stakeholders. Develops and implements methods and procedures for management of the program. Reviews and streamlines existing administrative processes. Facilitates and implements program changes.
10

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Working knowledge of assigned program requirements and curriculum. Required
Working knowledge of department, organization, HR and university policies and processes. Working knowledge of relevant industry federal, state and local laws and regulations including national accrediting organizations and state and federal licensing and regulatory offices. Required
Proficient skills in training and guiding employees on site-specific administrative and operational processes. Demonstrated ability to motivate and inspire staff to improve center services. Required
Proficient in ability to prioritize effectively to meet deadlines in a complex, challenging environment. Ability to organize assigned staff and unit operations in an efficient and effective manner. Required
Effective communication skills with peers, learners, faculty, and other education program coordinators/managers. Required
Ability to solve problems and suggest solutions through critical thinking process. Required
Verbal and written communication skills to operational and learning concepts, actively listen, persuade, advise, and counsel. Required
Working knowledge of educational software and technologies to promote a wide-range of teaching and learning goals. Required
Ability to recruit faculty and integrate learners which requires high-level planning and coordination skills. Required
Thorough understanding of the ACGME, ERAS, LCME and NRMP. Required
Demonstrated ability to maintain strict confidentiality of privileged information, and perform a wide range of duties that require tact, sensitivity, independent judgment, diplomacy, organizational skills, flexibility and discretion. Ability to handle difficult and sensitive situations tactfully and responsibly. Required
Ability to review, analyze and summarize data and information, prepare statistical and informational reports. Required
Knowledge of advising and counseling techniques. Required
Ability to maintain workflow with changing priorities, frequent interruptions and stressful situations while working with a positive attitude. Required
Ability to work independently and follow through on assignments with general direction. Required
Knowledge and experience working with UC or UCR policies, procedures and business systems. Preferred

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions

Level of Supervision Received
Direction

Environment

Working Environment
UC Intellicenter

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Frequently
  • Squat : NA
  • Stand : Occasionally
  • Crawl : NA
  • Walk : Occasionally
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Perform Calculations : Occasionally
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

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