General Information
| Job Description | STDT ACAD ADVISOR 2 | Working Title | Degree Completion Academic Advisor (Remote/Hybrid) |
|---|---|---|---|
| Job Code | 004544 | Grade | 18 |
| Department Name | Academic Affairs Ops - D01063 | Department Head | Annette Roberts Webb |
| Supervisor | Marie Martin | Effective Date | 11/01/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies professional concepts to independently provide prescriptive advice on academic policies and procedures for an academic department/college/school, including major and minor requirements, and all aspects of course requirements for degree or program completion. Receives assistance on more complex issues. |
Department Custom Scope
| Under direct supervision of the Director, provide wide-ranging academic advising and holistic services to stop-out and other types of students seeking to complete a University of California (UC) undergraduate education. Applies professional concepts and provides prescriptive advice on academic policies and procedures for the University of California Reengagement Consortium (UCRC) degree-completion initiative. Receives assistance on more complex issues. Guides prospective and current UCRC students through pathway programs for re-admission or transfer to UC as well as other types of education such as certification. Assists the Associate Dean, Director, and others in planning and development of office policies and procedures designed to optimize the delivery of advising and academic support services to UCRC student population. Make decisions on academic pathways, late course actions and other matters of similar import for individual students. Works with Undergraduate Education, Office of the University Registrar, Undergraduate Admissions, Financial Aid, Student Business Services, Transfer, and other related student affairs offices to facilitate students through pathways to degree or certificate completion for students who stopped attending UC degree programs for various reasons or California residents with some college and no attainment. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree in counseling, higher education leadership, student services, or related field. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
| Academic advising experience in a higher education setting. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Applies professional concepts to independently provide prescriptive advice and assistance to students on academic and degree progress and major requirements for the department/school/college.
|
20 |
| Identifies student needs for programs and services. | 20 |
Monitors and evaluates students' completion of academic requirements.
|
15 |
Advises department on scheduling needs for student course progression and requirements completion.
|
10 |
| Communicates and exchanges information with other units of the organization and makes referrals to help students with their academic program (e.g., health service, disabled students program, Colleges/Schools, transfer center, academic departments, graduate division, etc.). | 10 |
| Assists students in determining a major, alternative academic options, scheduling conflicts, and similar issues. | 5 |
| Refers students to non-academic resources as appropriate. | 5 |
| Advises on moderately complex issues such as multiple degrees, or withdrawal from the University. | 5 |
Provides information to students on programs with special, clearly articulated eligibility requirements such as honors programs, awards, fellowships, scholarships, and advanced level courses.
|
5 |
| Applies articulated courses to program/degree requirements and certifies degree completion. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Basic knowledge of advising and counseling techniques. | Required |
| Skills in judgment, decision-making, and problem solving. | Required |
| Knowledge of department/school/college policies, procedures, and requirements. | Required |
| Abilities in problem identification, reasoning, ability to develop original idea to solve problems. | Required |
| Knowledge of departmental/school/college courses and majors. | Required |
| Strong written and verbal communication skills, including active listening. | Required |
| Ability to multi-task. | Required |
| Ability to use interpersonal, communication, problem solving and listening skills to document patterns of student academic needs; to successfully meet needs; and to interact and provide guidance to students and parents from all backgrounds. | Required |
| Ability to discuss and engage in practices directly related to equity, inclusion, identity development, diversity, and cultural competency and humility. | Required |
| Ability to participate and contribute in a shared leadership model where collaboration, teamwork, and cooperation are emphasized in order to provide high quality student services. | Required |
| Ability to make decisions and consult with supervisors as necessary, manage details of complex projects and processes, and to adapt to constantly shifting priorities and outcomes. | Required |
| Skill in holistic advising and counseling approaches and experience with academic policies, procedures, and requirements in a higher education setting; recommending solutions to progression and requirement issues; ability to make proper referrals to other campus resources. | Required |
| Ability to effectively facilitate workshops and present in public forums. | Required |
| Bilingual Spanish/English | Preferred |
| Knowledge of Salesforce and/or Banner and/or DestinyOne | Preferred |
| Knowledge of College and University regulations, procedures and academic requirements to provide advice on existing policies and/or regulations. Ability to recommend suggestions for process improvements. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
|
|
Level of Supervision Received
| Supervision |
Environment
Working Environment
| Hybrid remote postion. Employee required to work on-site for student or program support as needed. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |