General Information
| Job Description | BUS SYS ANL 3 | Working Title | Forms and Workflow Analyst |
|---|---|---|---|
| Job Code | 007584 | Grade | 22 |
| Department Name | Student Information Systems - D01134 | Department Head | Matthew Gunkel |
| Supervisor | Teri Smith | Effective Date | 01/09/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. |
Department Custom Scope
| The Forms and Workflow Analyst creates, coordinates, and maintains standardized forms and form processes using various enterprise forms and workflow software tools. Provides consultation and training to department subject matter experts and end users on the use of forms and workflow software tools, providing support on the development, review, and maintenance of all forms. This position will serve as the product owner of Kuali Build, maintaining administrative control, monitoring product releases, and communicating to form owners on any changes that may impact their processes. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Applies technical expertise and business analysis concepts to identify, evaluate and define complex systems scope and objectives with an understanding of applicable business practices, processes, systems and industry standards to meet end-user needs.
|
30 |
Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements and revising existing system and process logic issues as necessary. Provides support and training on new applications. Guides and advises less-experienced Business Systems Analysts.
|
25 |
Provides technical expertise in identifying, evaluating and developing complex systems and procedures. Creates complex specifications for systems to meet end-user requirements. Involved in developing complex user interface designs. Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues.
|
20 |
| Gathers, analyzes, prepares and summarizes recommendations for approval of business process and procedural documentation. Recommends and implements changes in processes and procedures. Negotiates with stake holders on the creation of specifications. | 15 |
| Provide closely related professional services typically associated with automated workflow such as: form design, process improvement, writing and editing content, designing form layout, solving code problems, preparation and conduct of technical presentations, end-user interface, and other problem-solving tasks. | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of business and process analysis functions. | Required |
| Demonstrated testing and test planning skills. | Required |
| In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description. | Required |
| Thorough knowledge of business processes and procedures. | Required |
| Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. | Required |
| Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. | Required |
| Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. | Required |
| Broad knowledge relating to software design. | Required |
| Thorough knowledge of related areas of IT. | Required |
| Demonstrated ability to work with others from diverse backgrounds. | Required |
| Documented experience in form and workflow design. | Required |
| Knowledge of current developments in form design, workflow automation, API setup, and software integrations. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Remote with Occasional Visits to Campus as required. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |