General Information
| Job Description | STDT ACAD SUPV 1 | Working Title | Academic Intervention & Tutorial Assistance Program Coordinator |
|---|---|---|---|
| Job Code | 004561 | Grade | 20 |
| Department Name | Academic Resource Center - D01176 | Department Head | Rena Roberts |
| Supervisor | Elena Perez | Effective Date | 04/16/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004549 | STDT ACAD SPEC 2 | 3.0 |
Generic Scope
| Provides immediate supervision to a unit or group of operational or technical employees. A portion of time may be spent performing individual tasks related to the unit; however, supervisory activities must constitute a primary part of the job. Supervises unit operations to ensure compliance with departmental or organizational policies, procedures, and defined internal controls. Ensures accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental standards and procedures. |
Custom Scope
| Supervises Student Academic Support Assistants. Monitors performance and ensures work quality. Provides feedback and guidance on department processes, University policies and systems. Identifies ways to improve service delivery to students. Contributes ideas to improve academic programs, courses and instruction. |
Department Custom Scope
| The Academic Intervention & Tutorial Assistance Program Coordinator develops and manages the Academic Intervention (Al) and Tutorial Assistance (TAP) Programs. The Academic Intervention (Al) Program targets undergraduate students who are struggling academically, failing to make satisfactory academic progress, and/or would like to improve their academic performance. Program addresses both academic and non-academic barriers to student's success and utilizes peer mentors to support students in the program. The Tutorial Assistance (TAP) Program is a campus-wide program that provides tutorial academic support in specific subject areas. The Coordinator leads a team of undergraduate student employees in providing effective tutoring to UCR's undergraduate population. The Coordinator directly supervises tutors who provide expertise, experience, and encouragement to students using a variety of in-person and multimedia methods to assist in the problem-solving within the context of a course assignment. The Coordinator reports to one of the Academic Resource Center's Assistant Directors. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in a related field or equivalent combination of education and experience. | Required |
| Master's Degree in a related field. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Delivers academic support programs to students to enhance academic success through group, one-on-one and course-based format of service for a wide range of learning issues in a discipline for a broad scope of academic courses (e.g.study and life skill workshops, lower division courses with a high "d", "f", withdrawal rates). | 25 |
Makes hiring recommendations, participates in employee evaluation, provides coaching and counseling, and suggests corrective action.
|
20 |
May serve as department liaison for academic departments, college deans and chairs; ensures collaborative working relationships.
|
15 |
Trains assistants and provides guidance and direction on more complex issues.
|
10 |
Participates with system implementations and upgrades/enhancements; tests systems to ensure data integrity and/or system functionality.
|
10 |
Ensures assistants provide timely and accurate information and program materials to students.
|
5 |
| Mentors undergraduate students to enhance intellectual and professional trajectories by coaching to specific learning styles and linguistic issues by following the CRLA guidelines for accreditation. | 5 |
| Analyzes, synthesizes and prepares teaching and learning materials/resources for undergraduate tutors and student users. Will also design a systematic approach for intake testing of under-prepared students. | 5 |
| Other Duties as Assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Knowledge of how learning skills issues apply to a research institution. | Required |
| Detail oriented with the ability to apply critical thinking skills to analyze problems and apply effective solutions. | Required |
| May require knowledge NCAA policies, rules and regulations. | Required |
| Interpersonal skills for effective collaboration and problem solving with all levels of academia and staff. | Required |
| Knowledge of academic educational programs and curriculum development. | Required |
| Knowledge of current research and theoretical models that influence the application and delivery of academic services (e.g., discipline specific, student-populations specific) | Required |
| Knowledge of designing and implementing learning models. | Required |
| Skill in judgement, decision-making, problem solving and organizational skills. | Required |
| Knowledge of learning theories, learning styles and linguistic issues. | Required |
| Multicultural competencies, knowledge and experience working and interacting effectively with diverse groups of staff, faculty and student populations. | Required |
| Effective writing and editing skills including experience developing reports and presentations. | Required |
| Knowledge of external and internal factors that influence students' academic performance at a research institution. | Preferred |
| Broad general knowledge in a variety of disciplines. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
| Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |