Provides assistance to payroll processors on moderately complex transactions.
- Serves as a subject matter expert in at least one of the functional areas such as, payroll, onboarding, I-9 compliance, off boarding, workforce administration, leave administration, FAU changes, salary cost transfers or business processes/workflow. The WFA Analyst is the first point of contact for service issues. Acts as transactor when needed and AWE approver for all transactions processed by processors. Conducts in person I-9 appointments and live scan fingerprint rolling.
|
15 |
Applies professional concepts in analyzing and reviewing department payroll actions appearing on overpayment/underpayment reports to determine processing errors.
- Has in-depth knowledge on policies and procedures, including union contracts, that govern payroll, I-9 compliance, live scan requirements, and other area within workforce administration to ensure processing errors are identified and corrected as soon as possible. Creates payroll analysis for all retro pays, final pays, overpayment, underpayments, and other pay analysis as needed.
|
15 |
Interprets pay policies (for example, vacation, leave of absence, disability, workers compensation, union contracts, government regulations, withholding exemptions, et cetera), and ensures appropriate amounts/deductions are calculated and applied to the various accounts correctly.
- Ensures the timely and accurate execution of service requests and routinely audits payroll, onboarding, workforce administration, leave administration and financial transactions and data to ensure compliance. Provides in-depth analysis on accrual management in accordance with university and systemwide polices and union contracts. Elevates operational matters to the supervisor's attention that may impact client satisfaction, service execution, compliance, safety, or reputation of excellence.
|
15 |
Reviews and analyzes reports for discrepancies, and works with departments to make corrections.
- Acts as a resource and responds to client inquiries regarding functionality, workflow, and routing roles for service related activities and systems. Develops reports that illustrate functional area progress towards meeting assigned tasks. Monitors workflow processes and ensures appropriate handoffs occur and appropriate documentation is administered within associated systems. Prepares and utilizes data and analytics to complete audits, identify trends in delayed/inaccurate processing and partners with the supervisor and stakeholders to identify opportunities to continuously improve the effectiveness, accuracy and delivery of services.
|
15 |
Assists departments with questions concerning eligibility, enrollment, and payment issues.
- Assists departments/clients with questions regarding onboarding issues, I-9 compliance, live scan, pay & leave issues and other concerns regarding transactions and services provided by the unit. Communicates internal SSC, campus, and UCPath deadlines to ensure the client's timely submission of service requests, and disseminates payroll data/reports to ensure appropriate action is taken.
|
10 |
|
Conducts payroll transfers to other departments and organizations.
|
10 |
Identifies and analyzes reconciliation of payroll liability accounts.
- In collaboration with supervisor and ASSET Financial team, help prepare monthly payroll reconciliation reports to ensure alignment with the general ledger reconciliation.
|
5 |
Provides background information to higher level Payroll Analysts for resolution.
- In collaboration with supervisor, evaluates the root cause of delays/errors, and works with various stakeholders to make corrections and process improvements. Takes immediate action to resolve service escalation issues and engage clients and functional teams towards timely resolution.
|
5 |
Provides ad hoc payroll training to departmental payroll processors.
- Provides lead and training support to less experienced staff in the unit and serves as the first point of contact for Payroll and Administrative Services Specialist (processors) for questions concerning processes and systems. Informs partner trainings and processes.
|
5 |
|
Participates in continuous improvement and reengineering meetings and planning sessions to stabilize the UCR FOM/UCPath initiative. Participates in campus wide initiatives that impact functional areas supported by the unit.
|
5 |
