General Information
| Job Description | ADVOCATE 3 | Working Title | CARE Advocate |
|---|---|---|---|
| Job Code | 004020 | Grade | 20 |
| Department Name | Campus Advocacy, Resorc & Educ - D02049 | Department Head | Rosanna Cacace-Zakhir |
| Supervisor | Nikki Kotey | Effective Date | 06/21/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Assignments at this level typically involve a fairly representative cross section of the situations encountered by an advocate. Fully experienced in working with survivors/victims of sexual violence, assault or stalking in an atmosphere that may require making quick judgment calls. Assists survivors/victims in locating resources to assist them with the specifics of their situation. Publicizes efforts through outreach campaigns targeted to diverse campus audiences. |
Department Custom Scope
| Assignments at this level typically involve a fairly representative cross-section of the situations encountered by an advocate. Fully experienced in working with survivors of sexual and relationship violence and or stalking in an atmosphere that may require making quick judgment calls. Assists survivors in locating resources to assist them with the specifics of their situation. Publicizes efforts through outreach campaigns targeted to diverse campus audiences. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Is a qualified psychotherapist under the California evidence code, or has a master's degree in counseling or has one year of counseling experience with six months rape crisis experience. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Minimum 5 years of experience providing assistance and advocacy to survivors of sexual violence AND/OR educational training around issues of sexual assault, dating violence, domestic violence and stalking prevention and intervention in a college setting. | Required |
| Previous work experience in a college/university advocacy role. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| California Certification for Sexual Assault Crisis Counselor Training. | Required |
| California Certification for Domestic Violence Advocates. | Required |
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| A sexual assault and domestic violence counselor who has at least 65 hours of state mandated training and is supervised by a qualified counselor. | Required |
| Is a qualified psychotherapist under the California evidence code, or has a master?s degree in counseling or has one year of counseling experience with six months rape crisis experience. | Preferred |
Key Responsibilities
| Description | % Time |
|---|---|
Provides assistance, on behalf of the survivor/victim's interests, accessing and navigating in the court system, the District Attorney?s office, medical care, victim's compensation and other victim rights, and may assist with other services such as providing emergency housing, food, clothing, transportation and assistance, referrals to local rape crisis and domestic violence centers. Obtains pertinent information from
clients and other sources to serve survivor/victim's interests.
|
35 |
| Identify and develop strategies to reach diverse communities, particularly underserved populations. Develop, facilitate, and participate in outreach efforts. | 5 |
| Provides immediate crisis intervention, resource information and referrals. Implement best practices and techniques in accordance with California law (civil and criminal) and campus policies in a non-judgmental manner, maintaining confidentiality as defined by applicable professional codes, laws and policies. | 5 |
| Provides advocacy support and referrals for the complainant's friends and family in order to support efforts towards recovery. | 5 |
Assists with the development of workshops and training programs for first responders, service providers, and university officials.
|
5 |
| Maintains confidential case files. Collect and maintain baseline statistics. Review data and trends as determined and provide appropriate reports. Uses reporting data to improve advocacy efforts and outreach services. | 5 |
| Administer confidential and privileged, comprehensive, empowerment-based and trauma-informed crisis intervention, on-going advocacy, and support services to those that experience sexual harassment and violence, stalking, and intimate partner violence. | 5 |
| Manage multiple cases and function as liaison between survivors/victims and campus and community resources. Coordinate campus and community resources to support individuals. | 5 |
| Advises on trauma-informed response skills. Serves as a general resource and provide consultation to students, staff, and faculty seeking information and services. | 5 |
| Implement culturally-relevant services, support, and resources. Infuse social justice and multicultural competence into every aspect of the development and implementation of services. | 5 |
| Assist with the development of, and regularly improve, protocols and procedures related to advocacy and survivor support services. May work with key stakeholders, including: law enforcement, local survivor support agencies, residential programs, Title IX, counseling services, Student Conduct, HR, Academic Personnel, and others to develop protocols and procedures. | 5 |
| Develops and maintains positive, productive, and effective relationships with local community based organizations to assist with advocacy and referral efforts. | 5 |
| Assist in the development of long- and short-range goals for survivor support services, evaluation of annual goals and objectives for the unit; and development of multi-year strategic plan. | 5 |
| Develop and maintain relationships with broad and diverse campus groups, including: student organizations and student leaders, Title IX, University and local police departments, health services, women and gender programs, Student Conduct, Human Resources, Academic Personnel, and Residential and Student Services Program, Office of the Registrar, Financial Aid, academic deans and advisors, and many others. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Exercises professional judgment and the flexible use of advocacy skills. | Required |
| Ability to work with individuals who have experienced a sexual or domestic violence issue. | Required |
| Knowledge of the U.S. Department of Education?s Office of Civil Rights/Title IX, Violence Against Women Act, Clery Act, CA Victim's Rights Laws, and The White House Task Force to Protect Students from Sexual Assault, and other relevant legislation and reports. | Required |
| Organizational and planning skills to achieve progress on multiple, simultaneous projects, to meet deadlines and to maintain a high level of productivity in a dynamic, fast paced environment. | Required |
| Ability to change focus and manage interruptions effectively; answer immediate victim/survivor requests. | Required |
| Strong experience with computer programs used in the university such as Word, Excel, PowerPoint, case tracking systems and other key programs necessary to perform the requirements of the position. | Required |
| Demonstrated ability to work with people of various ethnic, cultural and socio-economic backgrounds, sexual orientation and gender identities. | Required |
| Incumbent must report to a qualified counselor as defined by California Evidence Code section 1035.2(a)(1). | Required |
| Interpersonal skills and political acumen to work effectively within and outside of the university system in developing relationships and programs to address programmatic issues and needs. Experience cultivating and sustaining ongoing collaborative relationships with a wide array of constituents (staff, faculty, students, community members, and with campus and community organizations) in order to accomplish goals. | Required |
| Strong skills in assessing levels of emotional distress and reacting appropriately. | Required |
| Demonstrated experience managing complex and difficult decisions when university policy is ambiguous, there is latitude for usage of judgment, or the client?s reaction to advocacy methods may be less predictable. Ability to recognize complex cases that may require transferring to an advocate with more experience. | Required |
| Communication skills to prepare and deliver presentations and to prepare written reports, correspondence, proposals, program assessments, email and other materials for a variety of audiences ensuring compliance with departmental and university guidelines, practices and principles. | Required |
| Experience in public speaking, training, and facilitating curriculum and services in front of diverse audiences. | Required |
| Experience exercising professional judgment and the flexible use of advocacy skills; able to effectively use professional skills, objectivity and insight in effectively advocacy services. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be able to provide services, advocacy and crisis intervention during non-business hours as appropriate. | Required |
| Must maintain confidentiality within the bounds of applicable laws and regulations, including Evidence Code 1035.2 and 1037.2. Accordingly, advocate is not reporters under SVSH Policy, Title IX, or the Jeanne Clery Campus Security Act. | Required |
| Demonstrated ability to work with and effectively support individuals who have experienced sexual or domestic violence, sexual harassment, and/or stalking. Strong skills in assessing levels of emotional distress and responding appropriately. | Required |
| Must pass a background fingerprint screening. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |