General Information
| Job Description | INFO SYS ANL 2 | Working Title | Information Systems Analyst |
|---|---|---|---|
| Job Code | 007308 | Grade | 21 |
| Department Name | Dean's Office - D01313 | Department Head | Mark Long |
| Supervisor | Sally Tavizon | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies IT professional concepts, department/unit and campus/medical center/OP policies and procedures to resolve a variety of moderately complex issues in one or more IT areas of specialization. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. |
Department Custom Scope
| Under the direction of the Assistant Dean and Chief Financial and Administrative Officer and in consultation with the Manager of Information Technology and the Director of External Engagement, the Information Systems Analyst supports IT services used by the faculty, staff, researchers and instructional programs and supplies technical expertise to meet the challenges of this increasingly dynamic environment. Responsibilities include support of IT services, including service delivery, server and desktop deployment and maintenance, and development of new technical solutions. The Information Systems Analyst remains current with developments in the field, supports established IT procedures and standards, helps implement work flow processes, and ensures consistent delivery of IT services. This position requires a combination of programming skills (PHP, HTML, CSS, JS, etc.) and aesthetics (understanding element arrangements on the screen, the color and font choices, and so on). Strong candidates will have a strong understanding of industry trends and content management systems. Experience with responsive and adaptive design is strongly preferred. In addition, an understanding of the entire web development process, including design, development and deployment, with some back-end knowledge, is preferred.� |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Manages systems and services for a facility or portion of facility of small to moderate size. Evaluates, installs, modifies and supports operating systems, software, utilities and/or tools. Applies and maintains moderately complex security controls.
|
20 |
Designs, develops, modifies, debugs and evaluates moderately complex software and scripts. Designs and applies basic data sources. Employs source code control techniques. Tests software to ensure proper operation and conformance to test plans. Assists with moderately complex release management activities.
|
15 |
| Interfaces with SOE IT services and central campus IT Services. | 15 |
| Identifies, evaluates and develops limited to moderately complex systems, processes and procedures. Develops basic user interface designs. Documents software and processes. Creates reports and training documents. | 10 |
| Plans and implements hardware and software upgrades for computing and communications devices. Troubleshoots and resolves moderately complex to complex issues. Provides internal technical support to more junior staff members and assists junior staff in resolving customer problems. | 10 |
| Purchases and sets up new equipment including desktop computers, laptops, printers, phones, etc. for School faculty and staff. | 10 |
| Manages existing spaces and resources and sets up SPP spaces with video conferencing technology capabilities. Assists with A/V at events and meetings, including setup of sounds systems and videography. | 10 |
| Applies professional data management concepts and defined data/information management policies and procedures in completing assignments. Works on data/information management problems of moderate scope and complexity where analysis of situations or data requires a review of a variety of factors. Designs and implements capture of metadata from technical processes such as software design and database management. | 5 |
| Responsible for helping formulate an effect, responsive design and turning it into a working theme. Work closely with back-end developers and customers to ensure an effective, visually appealing, and intuitive implementation. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| General knowledge of several areas of IT. | Required |
| Knowledge of data management systems, practices and standards. | Required |
| Knowledge relating to the design and development of software. Basic knowledge of secure software development. | Required |
| Demonstrated understanding of how system management actions affect users and dependent/related functions. | Required |
| Demonstrated testing and test planning skills. | Required |
| Ability to write technical documentation in a clear and concise manner. | Required |
| Demonstrated experience with database administration. | Required |
| Demonstrated knowledge of computer security tools, best practices and policies. Demonstrated skills applying security controls to computer software and hardware. | Required |
| Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of incident response procedures. Demonstrated ability to follow software specifications. | Required |
| Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. | Required |
| Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. | Required |
| Knowledge of business processes and procedures. Knowledge of the design, development and application of technology and systems to meet business needs. | Required |
| Experience in working in higher education hybrid environment. | Preferred |
| Experience building user interfaces for websites and/or web applications. Experience developing web solutions in Drupal and PHP implementations in a LAMP environment. Ability to architect enterprise Drupal solutions including data, display, and information architecture. Advanced site-building experience including deep familiarity with Drupal modules such as CTools, Views, and Panels. Experience creating custom Drupal modules. Experience building responsive websites using Drupal CMS, HTML/HTML5, CSS/CSS3, and JavaScript/jQuery. Knowledge of PHP, PHP files and theme functions, and knowledge of the Drupal theme layer. | Preferred |
| Extremely fluent with HTML5/XHTML and CSS. Through understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, Testing) and exposure to Agile or iterative SDLCs. | Preferred |
| Experience working with PHP, JavaScript, and jQuery. Ability to write JavaScript with and without the use of frameworks such as jQuery | Preferred |
| Experience designing and developing responsive design websites | Preferred |
| Comfortable working with debugging tools like Firebug, Chrome inspector, etc. | Preferred |
| Ability to understand CSS changes to have consistent style across platforms and browsers. | Preferred |
| Ability to convert comprehensive layout and wireframes into working HTML pages | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
|
|
Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: Yes |