Position Details
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Member Services Manager
| Job Number | Full/Part Time | Schedule | Salary |
|---|---|---|---|
| 26747698 | Full Time | 8AM - 5PM | $64,300 - $89,300 |
Position Information
Under the general direction of the Associate Director of Business Services, the incumbent is independently responsible for the membership services function which includes access control, cashiering, membership registrations, staff management, and service, activity class registrations, equipment checkout, point of sale operations, and retail operations for the Recreation Department. Incumbent will provide analytical, administrative, and accounting support to the department and its sub-areas. The Membership Service Manager will be responsible for running various weekly and monthly reports, managing membership policies and procedures, researching and resolving payment discrepancies, and providing support to staff while remaining compliant with departmental and campus policies and procedures. The budgeted salary amount for this position is up to $85,900/yr.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.
As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is ten weeks after their first date of employment.
Education
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Minimum of 3 years experience in financial analysis. | Required |
| Minimum of 2 years supervisory experience. | Preferred |
| Experience managing PCI Compliance. | Preferred |
Special Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Minimum Requirements
Ability to function effectively as a member of a team.
Thorough knowledge of financial data management and reporting systems.
Thorough knowledge and understanding of internal control practices and their impact on protecting University resources.
Leadership skills to provide guidance, coaching and mentoring to professional and support staff.
Ability to adapt to changing priorities.
Strong interpersonal skills, analytical skills, service orientation, active listening, critical thinking, attention to detail, ability to multi-task in a high volume environment, organizational skills, effective verbal and written communication skills, sound judgment and decision making; ability to develop original ideas to solve problems.
Strong proficiency in the use of spreadsheet and database software.
Thorough knowledge of financial processes, policies and procedures.
Thorough knowledge of financial data management and reporting systems.
Thorough knowledge and understanding of internal control practices and their impact on protecting University resources.
Leadership skills to provide guidance, coaching and mentoring to professional and support staff.
Ability to adapt to changing priorities.
Strong interpersonal skills, analytical skills, service orientation, active listening, critical thinking, attention to detail, ability to multi-task in a high volume environment, organizational skills, effective verbal and written communication skills, sound judgment and decision making; ability to develop original ideas to solve problems.
Strong proficiency in the use of spreadsheet and database software.
Thorough knowledge of financial processes, policies and procedures.
Preferred Qualifications
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.
For information about our generous employee benefits package, visit: Employee Benefits Overview