General Information
| Job Description | BENEFITS ANL 3 | Working Title | Return to Work Coordinator |
|---|---|---|---|
| Job Code | 007720 | Grade | 21 |
| Department Name | Human Resources - D01103 | Department Head | |
| Supervisor | Effective Date | 10/17/2016 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. |
Custom Scope
| Uses skills and experience as a seasoned, experienced professional, with a comprehensive understanding of employee benefits practices and University policies and procedures. Demonstrates good judgment in selecting methods and techniques for obtaining solutions and developing recommendations relative to employee benefits programs where analysis of situations and data requires a review of a variety of factors. General instructions may be provided on new assignments, projects and initiatives. |
Department Custom Scope
| Under the general supervision of the Workplace Health & Wellness Manager, provides facilitation and coordination of UCR's Transitional Return to Work (TRTW) programs, development of job analyses, facilitation of interactive process meetings, recommendations for reasonable accommodation for both occupational and non-occupational injuries and illnesses. Will also be responsible to develop, implement and oversee administration of policies, procedures and practices to assure UCR's compliance with the Americans with Disabilities Act. Will be a liaison with other University offices regarding information flow and compliance. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Advanced degree in related field. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| Certified Rehabilitation Councelor Certification (CRCC). | Preferred |
| Certified Disability Management Specialist (CDMS). | Preferred |
| Certified Professional Disability Management (CPDM). | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Administers and communicates the University's employee benefits programs.
|
15 |
Provides training to departments on employee benefit programs, conducts workshops and revises/updates workshops as appropriate.
|
15 |
Works in a collaborative manner with others across the organization to prioritize and complete multiple assignments on time.
|
10 |
Prioritizes work assignments, conducts analysis on a broad range of benefit programs and develops recommendations.
|
10 |
Influences and shapes employee benefit programs.
|
10 |
May provide guidance and direction to other members of staff.
|
5 |
| Advises HR Representatives, managers and supervisors about UC policies and contracts, state and federal laws relating to the Interactive Process/Reasonable Accommodation that protects individuals with disabilities, and the University's obligations to accommodate. Formulates verbal and written information to influence department's decisions to accommodate. Is a liaison between departments, Workers' Compensation office, third party administrator, occupational medicine providers and UCOP regarding issues of injury and illness safety and prevention. | 15 |
| Generates workers' compensation loss reports using iVOS, analyzes data and trends and provides reporting to departments and campus leadership. Ensures that University-related information is readily available on services, accommodations, policies, and demographics relating to individuals with disability. | 10 |
| Develops and administers policies, procedures and practices to ensure compliance with the Americans with Disabilities Act (ADA) of 1990. Create and implement internal measures and provide reports which inform University administrators of the status of ADA compliance and opportunities for Individual with Disabilities. Provide activity flow and outcome communication to departments and campus compliance office. Develop and maintain an incident management tracking system; collaborate with campus partners to research and resolve ADA related issues with documented action plans. | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Possesses analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. | Required |
| Has in-depth knowledge of organization policies and procedures; knowledge of functional area and understands how work may impact other areas. | Preferred |
| Knows the University's employee benefits function and other areas of human resources. | Preferred |
| Possesses in-depth knowledge of all benefit programs in order to provide information and interpretation. | Preferred |
| Demonstrates strong writing, speaking and group presentation skills. | Required |
| The candidate must have recent experience utilizing appropriate counseling techniques, facilitating the Interactive Process, performing Reasonable Accommodation assessments, investigating modified and/or alternate job placements and preparing on-site job analyses for employees who have temporary or permanent work restrictions. | Required |
| Demonstrated experience and knowledge in performing job analyses to evaluate essential job functions. | Required |
| Knowledge of insurance and medical terminology to effectively evaluate medical reports and recommend appropriate placement opportunities. | Required |
| Knowledge of policies and procedures of FEHA, ADAA Title I, Federal Rehabilitation Act of 1973, 504, Federal/State leave acts, EEOC Guidelines and detailed knowledge of Workers Compensation laws and regulations related to return to work. knowledge of the principles of disability and absence management. | Required |
| Demonstrated excellent oral and written communication skills as well as report writing experience to proof, produce and disseminate internal and external correspondence in a style appropriate to their intended audiences. | Required |
| Ability to successfully oversee case load and work independently. | Required |
| Familiar with architectural accessibility standards, employment practices, adaptive equipment as it relates to Individuals with Disabilities. | Required |
| Advanced knowledge of HIPPA and federal and state privacy regulations as they relate to Individuals with a Disability. | Required |
| Demonstrated computer experience working in a Windows desktop user environment, including an excellent working knowledge of Microsoft Word, Excel, PowerPoint, Internet Explorer, and Outlook to generate correspondence and other documents, reports, presentation. Ability and interest to learn new technologies and software as necessary. | Required |
| Knowledge of UC policies and collective bargaining agreements. | Preferred |
| Bilingual in Spanish and English. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
|
Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Other University Setting |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: No |