General Information


Job Description REVENUE CYCLE HC ANL 4 Working Title OB/GYN Revenue Specialist
Job Code 007588 Grade 23
Department Name SOM OB/GYN - D02015 Department Head
Supervisor Effective Date
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

Custom Scope
Leads projects and/or team members, proposes new programs and policies in accordance with best practices. Manages projects at all levels of complexity and scope.

Department Custom Scope
Principal revenue manager/coder for the OB/GYN-Women's Health department. Primary liaison between the UCR Health billing department/vendor and the department chair. Works collaboratively with each department leadership on the complex and comprehensive management, analysis, organizational development and education of all activities related to professional fee billing and collections for the women's health department. Essential to this position is a comprehensive understanding of all patient care services, registration and scheduling, billing activity and financial reporting in adherence to university guidelines. Responsible for fostering effective communication of billing issues and trends between billing and the department chair as well as other revenue cycle stakeholders.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement
Certified Professional Coder (CPC) Certification. Preferred

Educational Condition Requirements
Condition Requirement
A total of twelve (12) years of directly related experience can be substituted for the combination of the bachelor's degree requirement plus the eight (8) years of related experience requirement. Required

Key Responsibilities

Description % Time
Develops dashboards and processes for continuous management and analysis of revenue cycle functions. Develops and proposes new or changing components of the revenue integrity program, to maximize revenues and increase efficiencies.
  • Responsible to achieve revenue and collection performance targets that are complex and require management of functions at various levels. Monitors all day to day revenue cycle activities for the department and collaborating closely with involved parties to ensure smooth processing. Coordinates regular billing management meetings to discuss billing trends, review individualized custom reports, system-generated reports and to discuss billing-related issues.
15
Analyzes highly-complex financial data and identifies trends in revenue cycle functions and integration of operations. Delivers comprehensive reports and presentations to leadership, to include proposals and solutions to maximize revenues.
  • Responsible for the comprehensive management of billing, collections and accounts receivable operations. Analyzes accounts receivable reports to proactively respond to potential problem areas and to determine performance levels. Monitors and takes action expediently on any adverse trends to avoid potential revenue shortfall.
20
Works with Information Technology to define needs and system enhancements. Design models, using input from departments, operational experience, and best practice research. Statistical and financial results in revenue cycle departments and on the workflows and system efficiencies of revenue cycle functions.
5
Leads and/or monitors progress and priorities on projects. Collaborates with departments across the system to assimilate and define needs, develop goals and metrics, and define system requirements and capabilities.
  • Analyzes compliance reports by physician and division including financial impact and attends physician compliance meetings to provide education and assistance. Works closely with physicians to educate and assist them in achieving their WRVU targets. Works with controller to produce physician time study. Educates physicians on proper method for completing the form, and ensures that reports are submitted timely.
10
Serves as a technical leader and resource in evaluating revenue cycle workflows to propose improvements in efficiencies and timeliness. Provides guidance and expertise in the development of highly-complex workflow improvements to integrate practices in all revenue cycle areas and maximize revenues.
  • Audit charges for appropriate CPT and ICD-10 coding. Performs analysis of trends on charge capture and coding issues.
10
Recommends and implements new processes and systems to improve charge integrity, reconciliation and charge linkages from ancillary charging systems for the medical center / health system.
10
Develops and delivers training to patient financial services units on revenue cycle systems, processes and procedures. Patient finance areas include registration, insurance verification, financial counseling and authorization processes.
  • Responsible for defining and educating faculty on principles of appropriate documentation. Provides education and assistance to physicians and staff on all aspects of coding and billing.
5
Develops and implements changes to systems, policies and procedures to maintain currency in government regulations, reimbursement issues and other matters having potential financial impact.
  • Analyze and communicates the impact of these changes. Reviews and analyzes information received from auditing entities, including internal audit, CMS and compliance office.
5
Develops sound coding procedures based on documented medical necessity to avoid legal reprisals resulting from billing audits. Focuses on precise coding practices to reduce contested or denied claims and to improve the reimbursement turnaround time.
10
Functions as a member of the administrative leadership team for the department and participates in monthly leadership meetings providing monthly updates on issues related to billing, coding and reimbursement. Participates in departmental budgeting process by estimating faculty performance levels and clinical revenue. Fosters a customer service orientation in all internal and external interactions. Participates in development of measurable program objectives with strategies for obtaining success. Establishes and maintains collaborative communications throughout the department and billing for an effective and successful billing organization.
10

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
In-depth knowledge of the practices, procedures, and concepts of the healthcare revenue cycle and its component operations, including billing, collections, charge capture, contractual adjustments, third-party reimbursements, and cash management. Required
In-depth understanding of the issues, processes, reporting instruments, metrics, dashboard design, and other tools and techniques involved with measuring and analyzing the revenue cycle. Required
Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule. Required
Advanced skills in report development, dashboard design, and various software tools specific to healthcare revenue cycle management. Skills in common database, spreadsheet and presentation software. Required
Advanced communications skills, with the ability to interpret and convey complex clinical finance information in a clear, concise manner. Ability to prepare compelling and informative reports and presentations to all levels of staff and management. Required
Advanced analytical and problem-solving skills, with the ability to evaluate the effectiveness of workflows and systems in revenue cycle program areas, to identify weaknesses and develop innovative solutions and process improvements. Required
Advanced interpersonal skills, with the ability to collaborate effectively on highly-complex projects in a team environment with a wide variety of business and clinical areas. Required
Strong ability to advise management, serving as a technical expert, providing proposals for improvement and guidance on regulatory changes and industry trends and developments in revenue cycle management. Required

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions
  • Travel

Level of Supervision Received
Direction

Environment

Working Environment
Typical office and clinical physican office/healthcare settings.

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Frequently
  • Squat : NA
  • Stand : Occasionally
  • Crawl : NA
  • Walk : Occasionally
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Perform Calculations : Occasionally
  • Communicate Orally : Frequently
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

General Campus Information

University of California, Riverside
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Riverside, CA 92521
Tel: (951) 827-1012

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Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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