General Information
| Job Description | SYS ADM 2 | Working Title | System Administrator |
|---|---|---|---|
| Job Code | 007303 | Grade | 21 |
| Department Name | SOM Finance & Administration - D02013 | Department Head | |
| Supervisor | Effective Date | 05/14/2018 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies professional concepts and department and campus, medical center or Office of the President policies and procedures to resolve systems problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Performs routine work, with detailed instructions provided on new project and / or more complex assignments and initiatives. Within defined procedures and practices, determines appropriate action. |
Department Custom Scope
| Reporting to the Chief Technology Officer (CTO), the System Administrator is responsible for supporting the configuration, installation, maintenance and ongoing support of various servers, systems and technologies that are housed at the offsite data center. Works collaboratively with others in the department and leadership to provide back-end systems and application support for business applications. Typical responsibilities include installation and configuration of operating systems and application software, availability and performance monitoring, testing, troubleshooting and developing detailed documentation. Will assist in the support of related incidents or outages. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
| License | Requirement |
|---|---|
| Valid Driver's License | Preferred |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| An additional 4 years of related experience can be substituted for the degree requirement. | Required |
Key Responsibilities
| Description | % Time |
|---|---|
Implements system enhancements, such as software, hardware and network configuration, updates and installations for projects or services with moderate scope.
|
25 |
| Manages systems and services for a facility or portion of facility of small to moderate size. Evaluates, installs, modifies and supports operating systems, databases, utilities and web-related tools. Implements system rollouts. May perform basic networking tasks to interconnect servers or components of clusters for communication. | 50 |
| Writes and executes moderately complex scripts in support of systems management, log analysis and other system administration duties for multiple systems. | 10 |
| Assists with execution of security controls to prevent unauthorized access to networked resources. Administers security policies to control system access. Configures system security to meet specific needs. | 15 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to elicit and communicate technical and non-technical information in a clear and concise manner. | Required |
| Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. | Required |
| Basic knowledge of how to apply technologies and systems to meet business needs. | Required |
| Ability to write technical documentation in a clear and concise manner. | Required |
| Understanding of system performance monitoring and actions that can be taken to improve or correct performance. | Required |
| Knowledge of the design, development and application of technology and systems to meet business needs. | Required |
| General knowledge of other areas of IT. | Required |
| Demonstrated understanding of how system management actions affect users and dependent/related functions. | Required |
| Demonstrated experience writing and editing scripts of moderate complexity used to perform system maintenance and administration. | Required |
| Demonstrated knowledge of computer security best practices and policies. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus and clinical settings. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |