General Information
| Job Description | EMPLOYEE REL REPR 3 | Working Title | Employee Relations Representative 3 |
|---|---|---|---|
| Job Code | 007744 | Grade | 22 |
| Department Name | Human Resources - D01103 | Department Head | |
| Supervisor | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| As a seasoned, experienced professional, with a comprehensive understanding of employee relations, resolves a variety of complex employee relations issues in imaginative and practical ways. Advises and counsels client groups to resolve questions, concerns and grievances for a mid to large size group of employees. Exercises judgment and professional discretion, relying on experience within the field, to determine appropriate course of action. |
Department Custom Scope
| As a seasoned, experienced professional, with a comprehensive understanding of employee relations, resolves a variety of complex employee relations issues in imaginative and practical ways. Advises and counsels management and client groups to resolve questions, concerns and grievances for a mid to large size group of employees. Provides professional advice and counsel on employee relations issues and employee engagement efforts and projects in support of a high-performance workplace. Exercises judgment and professional discretion, relying on experience within the field, to determine the appropriate course of action. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| JD or Master's degree in related area. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
| License | Requirement |
|---|---|
| Valid Driver License | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| Society for Human Resource Management Certified Professional (SHRM-CP) | Preferred |
| Labor Relations Academy Masters Certification (CLRM) | Preferred |
| Professional in Human Resources Certification (PHR) | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Works in a collaborative manner with others across the organization on such issues as performance management, organizational changes, work place climate and other related areas . | 20 |
| Applies employee relations policies and procedures to resolve a variety of complex employee relations issues. | 15 |
Prioritizes work assignments, conducts analyses of employee relations issues and trends, and develops resulting recommendations.
|
5 |
| Handles questions, concerns and grievances for a small or less complex group of employees. | 10 |
| Provides advice and counsel to assigned client groups according to established human resources and employee relations policies and procedures. | 10 |
| Provides information in response to complex Equal Employment Opportunity Commission (EEOC) charges and claims | 5 |
| Administers and interprets labor/union contracts. | 10 |
| Maintains sensitive employee records. | 5 |
| Ensures legal and regulatory requirements are met in terms of employee relations in order to minimize exposure to liability. | 5 |
| Will be responsible for the development and presentation of employee relations related training and resource materials to the campus. | 5 |
| May conduct moderately complex employee misconduct investigations | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Organizational, analytical, and problem-solving skills. | Required |
| Has thorough knowledge of other areas of HR. | Required |
| Has in-depth knowledge of organizational policies and procedures; knowledge of functional area and understands how work impacts other areas. | Required |
| Thorough knowledge of employee relations practices and programs. | Required |
| Thorough knowledge of applicable state and federal laws and regulations. | Required |
| Thorough knowledge of union/labor contracts. | Required |
| Has skills associated with conflict resolution. | Required |
| Applies employee relation-specific concepts and skills. | Required |
| Provides employee relations related support to assigned client groups. | Required |
| Effective written and oral communication skills. | Required |
| Demonstrated ability to handle very difficult or volatile situations/individuals effectively. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Valid Driver License will be required if operating a personal or university vehicle for university related business. | Required |
| Must possess or obtain a valid California Driver License in accordance with the California Department of Motor Vehicles. | Required |
| Must provide own transportation to offsite events/meetings. | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Other University Setting |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |