General Information
| Job Description | BEH HEALTH COUNSELOR 3 | Working Title | Student Affairs Case Manager |
|---|---|---|---|
| Job Code | 004144 | Grade | 21 |
| Department Name | Health & Wellness - Case Mgmt - D02047 | Department Head | |
| Supervisor | Effective Date | 11/05/2018 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Uses skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures; resolves a wide range of issues. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. |
Department Custom Scope
| Under the general direction of the Director of Case Management, the Case Manager plans, develops, organizes, implements and evaluates a full range of case management services for UC Riverside students; with an emphasis on identifying resources to address students medical, psychological, psychiatric, social, financial and academic needs. Student Affairs Case Management is a member of the Health and Psychological Student Services cluster of the Division of Student Affairs and is committed to supporting student success through optimization of emotional and physical health, through direct service, education, and provision of resources and referrals. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Master's degree in related area or equivalent experience. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
| License | Requirement |
|---|---|
| Current, valid license in California as an LCSW or LMFT. | Required |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Maintenance of appropriate continuing education. | Required |
Key Responsibilities
| Description | % Time |
|---|---|
Assesses clients and determines appropriate therapeutic approach in consultation with other behavioral health professionals as appropriate.
|
60 |
Arranges for therapeutic interventions for clients with serious disturbance problems.
|
10 |
Leads educational workshops, support groups and/or retreats for center.
|
5 |
May provide management consultation or coaching to department managers.
|
5 |
| Consults and collaborate regularly with campus Mental Health and Health Care providers to support and co-manage care for students with high risk mental and physical health conditions, and assist with referrals to community providers. Creates and maintains relationships with community providers, agencies, and services, to ensure effective response to student needs, and a smooth transition of care. | 15 |
| Professiona Documentation and Case Management: Completes accurate and concise documentation for all student contacts in compliance with ethical, professional and legal practice. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge and understanding of clinical counseling principles, methods, procedures, and standards. | Preferred |
| Thorough knowledge of legal and ethical issues related to patients' rights. | Required |
| Ability to evaluate the progress of therapeutic approach and modify as necessary. | Required |
| Ability to develop and present educational programs and/or workshops. | Required |
| Highly effective problem-solving and critical-thinking skills. | Required |
| Ability to work in a highly collaborative manner with a diverse client group. | Required |
| Highly effective verbal and written communication and interpersonal skills. | Required |
| Knowledge of business software and specialized applications/systems used in behavioral health settings. | Required |
| Intrests and focus on diversity and inclusion or demonstrated comprehensive understanding of the cultures and counseling for one of the : LGBTQ+ communities and identities, Black/African Diaspora, Chicano/a and Latina/o/x or Asian and Pacific Islanders. | Required |
| Demonstrated multicultural comptence in mental health service provision. Knowledge of how race, ethnic identitiy, gender, sexual orientation, disability, privlage and multiculturalism related to psychological service delivery. | Required |
| Knowledge of electronic medical records systems. | Required |
| Understanding of intersectionality and how it impacts the daily lives of students. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Expectation of availability after hours or on weekends to serve the occasional emergent needs of students and campus challenges/crises. | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: No |