General Information
| Job Description | CLIN APPLICATIONS PROFL 4 | Working Title | EPIC Ambulatory Application Analyst |
|---|---|---|---|
| Job Code | 006039 | Grade | 25 |
| Department Name | Clinical Affairs - D02007 | Department Head | |
| Supervisor | Effective Date | 06/11/2019 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. |
Custom Scope
| As a technical leader in clinical applications, applies advanced professional concepts and extensive industry knowledge to lead and/or work on medium to large projects of broad scope and complexity. May be recognized expert of an area of focus of business in clinical applications. |
Department Custom Scope
| Epic Ambulatory Application Analyst will be responsible to implement, build, maintain and optimize Epic electronic medical record (EMR) system with a focus on ambulatory, orders and workflows with an additional focus on registration, scheduling, check-in, and referrals. Analyst must have knowledge of the Epic EMR software, operations and workflow, and work closely with the clinical operations team and UCSD/UCR Community Connect team to translate business needs into EMR functionality. The analyst is expected to have Epic knowledge and build expertise in orders, charge capture and general ambulatory applications. Analyst is expected to be able to work with clinicians and staff to translate workflows to Epic functionality, identify gaps, provide mutually agreeable solutions to close workflow gaps. Involves design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance. Please note: The hiring salary range for this position is between $84,500 - $125,500. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| Must obtain certification in primary Epic EMR module(s) within four (4) months of initial hire. Must maintain current certification for primary Epic Ambulatory EMR module(s) as a condition of employment | Required |
| EPIC Certification in Cadence, Prelude, Referrals and Welcome. | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| A total of ten (10) years of directly related experience cab be considered in lieu of the bachelor degree requirement. | Required |
Key Responsibilities
| Description | % Time |
|---|---|
| Leads and/or conducts the planning and implementation of clinical software, hardware, operating systems and/or distributed clinical information systems at all levels of complexity and scope. Advises peers or manages improvements in optimization and improved functionality. | 15 |
| Works on highly-complex initiatives to perform advanced analyses of patient care workflow and processes in various clinical departments, and to plan, develop, and define information technology solutions for improved system integration, functionality, and outcomes. Contributes to new and innovative workflows to improve operational efficiencies. | 20 |
Serves as a technical leader, conducting in-depth analysis and documentation of system specifications and identifying process changes as a result of system upgrades and new releases. Leads teams and committees in developing highly-complex project plans, and provides senior staff and management with guidance and recommendations for improvements in quality, efficiency, and functionality.
|
20 |
| Leads the development of new projects at high levels of complexity and broad scope. Functions as a resource to resolve systems analysis and testing issues. Works to resolve technical challenges, as well as interpersonal and/or team performance issues in regards to development. | 5 |
| Designs and conducts user training in complex clinical information system workflows and processes, hardware and/or operating systems with broad scope. | 5 |
| Troubleshoots complex issues of broad scope with clinical software, hardware, operating systems and/or distributed clinical information systems. Identifies and coordinates service and support as needed between clinical engineering, IT, networks, departments and outside vendors. Develops, collaborates and implements new functionality, testing, workflows, processes, system designs or developments as needed. | 5 |
| Coordinates development of new Standard SOP to assist in standardization of routine processes to support the technology used by the business unit. Supports change and innovation. | 5 |
| Seeks improvements in services. Consults with clinicians, using feedback to improve use of technology for the clinical and business users. | 5 |
| Plans for and allocates resources. Uses established tools to estimate and document actuals and variance. Provides status updates to the business. | 5 |
| Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications. | 10 |
| Define external interfaces, constraints, quality issues and other non-functional requirements. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation. | Required |
| Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner. | Required |
| Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels. | Required |
| Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule. | Required |
| Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner. | Required |
| Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use. | Required |
| Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| Direction |
Environment
Working Environment
| Business or physician office setting. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |