General Information


Job Description HEALTH PROFNS EDUC SPEC 2 Working Title Residency Coordinator
Job Code 004390 Grade 19
Department Name Residency & Fellowship Prgs - D02020 Department Head
Supervisor Effective Date 08/12/2019
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope
Applies acquired skills, process, and policy knowledge to support professional health education program learners. Coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

Department Custom Scope
Under the supervision of the Finance and Administrative Officer of Clinical Sciences and in consultation with the Training Director, Psychiatry Program and the Director of the Child and Adolescent Psychiatry Fellowship Program, the Psychiatry Residency and Fellowship Program Coordinator manages all aspects of the resident/fellow recruitment and selection process, manages all day-to-day operational aspects for the designated residency/fellowship program and participates in long-range planning and development of the program, financial analysis, oversees coordination of resident/fellow events, manages resident/fellow admissions and onboarding activities, provides analytical and programmatic support to the Director, and serves as a resource to residents and fellows in matters such as establishing library privileges, badge and computer access to various training sites, timesheets, leave requests, coordinating employment and benefits matters with SOM Human Resources, and other administrative duties as assigned.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Maintains program files and data, which may include individual learner files as well as program accreditation documentation in accordance with relevant regulatory and University policies.
  • Monitors and assists residents and fellows with meeting all graduation requirements.
5
Ensures administrative, financial and other program operations are compliant with accreditation standards, University policy, and other regulatory requirements. Prepares reports and follows up as necessary.
  • Develops and implements methods and procedures for management of the program. Reviews and streamlines as needed existing administrative processes. Facilitates and implements program changes. Advises the Residency Director and program committees on University, SOM and GME policies, requirements, procedures, and deadlines. Implements approved policy changes and recommendations and ensures policy compliance. Disseminates information such as policy changes to appropriate personnel.
10
Serves as point person for learners, which may include prospective health professions education program candidates; current health professions education learners; and all other stakeholders. Answers questions and disseminates program information. Assists health professions education learners with all program-related issues and questions.
  • Serves as primary resource to residents, fellows, faculty and staff on UCR Residency and Fellowship Program matters. Serves as informal advisor to residents and fellows on academic and personnel matters.
20
Assists with logistics and coordination for program social events and/or educational activities, which may include recruitment; orientation; graduation; conferences; and simulation and/or other assessment activities.
  • Coordinates all resident and fellow related events including annual resident/fellow welcome, graduation, team building events, retreats, and other ad hoc meetings. Manages all aspects of resident and fellow recruitment. This includes the following: representing and marketing the program to potential applicants, other institutions and agencies. Develops, edits, enhances and maintains program website and information and oversees production of all publications, including writing, editing, and updating publications. Schedules and helps facilitate resident/fellow and faculty rank meetings at the end of each recruitment season.
15
At the direction of program faculty and leadership, creates learner assessment documentation, including assessment tools and assessment strategies/timelines. Generates regular reports of individual and aggregate learner progress and assessment.
  • Develops evaluation systems for residents' and fellows' progress including rotation reports and assessment by advisors and attendings. Develops and manages information systems, including a Resident/Fellow Information System and other supporting systems (ie., Blackboard).
10
Assists in projecting costs, monitoring budgets, and financial tracking for health professions education programs and related activities. May process and tracks learner reimbursements. Assists program management with financial tasks related to the program.
  • Oversees and authorizes all recruitment expenses. Assigns charges to designated accounts based on account budgets and fund commitments. Assists with tracking budget expenditures for residency and fellowship related accounts and grant funds.
10
Fosters an environment of collaboration between various health professions education specialties and programs. Participates in program and/or departmental work groups, teams, task forces and committees to support ongoing health professions education program functions.
  • Provides support to various GME committees. Compiles information and statistics for committee meetings. Determines agenda items and appropriate issues for meetings based on programmatic needs. Makes recommendations to the committee. Makes presentations to committees, residents and fellows regarding program requirements, administrative protocol, etc.
5
Assists program management with operational components specific to the employment of learners which may include human resources onboarding; appointment paperwork; credentialing; managing training grants; payroll management (FTE tracking); benefits and leave advising; and Medicare reimbursement reporting.
  • Oversees the application process and maintain database. Coordinates offer and acceptance activity including application review (screening and data and statistics preparation for selection committee), record keeping, decisions and formal offer completion processes. Coordinates recruitment visits including room scheduling and clinical site tours. Oversees and schedules all onboarding activities and trainings required by UCR SOM and all other affiliated external clinical rotation sites.
15
Assists with a variety of projects to provide solutions to improve educational or administrative operations. May work with others to achieve project objectives.
5
Other duties as assigned.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. Required
Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. Required
Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner. Required
Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners. Required
Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars/schedules requires extremely well organized and detail oriented precision. Required
Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues. Required
Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. Required
Ability to maintain workflow with changing priorities, frequent interruptions and stressful situations while working with a positive attitude. Required
Ability to work independently and follow through on assignments with general supervision. Required
Ability to maintain confidentiality of extremely sensitive and confidential patient and employee information. Required
Ability to speak in public and present to various groups. Required
Knowledge of UC/UCR policies, procedures and business systems. Preferred

Special Requirements & Conditions
Special Condition Requirement
Occasional travel to various off-site locations and affiliate sites for training and meetings. Required

Other Special Requirements & Conditions
  • Overtime
  • Overtime
  • Travel
  • Travel
  • Travel Outside of Normal Business Hours
  • Travel Outside of Normal Business Hours

Level of Supervision Received
Supervision

Environment

Working Environment
UC Intellicenter

Other Requirements

Items Used
  • Standard Office Equipment
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Constantly
  • Squat : NA
  • Stand : Occasionally
  • Crawl : NA
  • Walk : Occasionally
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Perform Calculations : Occasionally
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

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