General Information


Job Description TRAINER 4 Working Title Organizational Learning and Development Consultant
Job Code 004164 Grade 23
Department Name Human Resources - D01103 Department Head
Supervisor Effective Date 03/30/2020
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

Custom Scope
Uses advanced technical expertise, professional training and development concepts and organization objectives to resolve complex training issues and needs assessment initiatives. Works on highly complex performance and /or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. Exercises judgment in selecting methods and techniques for performance improvement. Serves as "lead" trainer and subject matter expert to develop training staff personnel.

Department Custom Scope
The Organizational Learning and Development Consultant will take a leadership and training role in identifying and eliminating harassment, intimidation, and bullying (HIB) or performance management programs across the campus. Conducts harassment, intimidation, and bullying (HIB) or performance management training programs to ensure continuing compliance with policy. Develops, implements, and manages a bullying intervention and prevention or a performance management program.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement
Crucial Conversations Preferred
Coaching Certification Preferred
7 Habits of Highly Effective People, Trainer Preferred
Certified Professional in Learning & Performance Preferred
Change Management Certification Preferred
Associate Professional in Training Development Certification Preferred

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Applies advanced professional training and development skills to resolve highly complex training issues and needs assessment initiatives.
5
Provides support to improve teaching and learning outcomes.
5
May consult with instructors to determine methods for delivery of course content and effective use of technology.
  • May consult with stakeholders to determine methods for delivery of course content and effective use of technology for specific programs such as harassment, intimidation, and bullying (HIB) and performance management.
5
Initiates and designs highly complex training studies and needs analysis to ensure effectiveness of current and new training initiatives.
5
Works collaboratively and effectively in a diverse environment with others across the organization, important external contacts, and members of organization management at all levels to resolve highly complex performance and /or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives.
5
Establishes evaluation criteria for measuring desired results and impact.
15
May assume responsibility for specific training programs, initiatives and budget.
  • May assume responsibility for specific training programs, and initiatives, to include harassment, intimidation, and bullying (HIB), and performance management.
5
Using project and program management practices, may lead an enterprise or systemwide program or project.
10
Applies knowledge of culture to implement complex initiatives, projects and programs.
5
Develops and facilitates training for University staff with an emphasis on leadership development, coaching, mentorship and performance management.
25
Designs, implements and manages supervisor mentorship program focused on enhancing supervisory KSA's critical to a high-performance organization and work culture.
15

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. Required
Advanced knowledge of functional area and advanced understanding of how work impacts other areas in human resources and the organization. Required
Advanced knowledge of training and delivery methodologies, organizational diagnosis and organization and business strategies. Required
Advanced verbal, written and interpersonal communication skills and advanced presentation skills. Required
Advanced knowledge of organizational policies and procedures. Required
Advanced skills in planning, resourcing and monitoring effective training delivery. Required
Advanced knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes. Required

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions

Level of Supervision Received
Direction

Environment

Working Environment
Other University Setting

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Frequently
  • Squat : NA
  • Stand : Occasionally
  • Crawl : NA
  • Walk : Occasionally
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Frequently
  • Write : Frequently
  • Perform Calculations : Occasionally
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Campus StatusMaps and Directions

Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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