General Information
| Job Description | ALUMNI EXTERNAL REL SPEC 3 | Working Title | External Affairs Associate |
|---|---|---|---|
| Job Code | 006299 | Grade | 20 |
| Department Name | Center for Social Innovation - D02053 | Department Head | |
| Supervisor | Effective Date | 09/18/2019 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. |
Custom Scope
| Uses skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures. Plans, develops and implements strategies for specific programs, events, policies, constituency groups, et cetera. Assignments typically include a wide range of external and alumni relations issues and constituencies. |
Department Custom Scope
| Under the direction of the Director for the Center for Social Innovation (CSI), the External Affairs Associate supports the Center's charge to build external relationships, enhance the Center's brand and reputation, and generate support for the Center's mission. Major areas of focus and responsibility include community relations involving nonprofit organizations, state and local government institutions, corporate partners and business associations; public policy analysis; traditional and social media outreach; and program and event coordination. The Center for Social Innovation seeks to integrate researchers, community organizations, and civic stakeholders in collaborative projects and long-term partnerships that boost collective impact and serve the needs of marginalized communities and localities. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Develops and implements programs, events and/or communication strategies designed to inform alumni and other key constituencies of institutional programs, activities, policies, and practices; constituencies may include the general public, prospective students, students, alumni, parents, donors, campus visitors, government and/or community representatives,.
|
25 |
| May plan, implement and staff alumni events, identify recruits and assist with volunteers. | 5 |
May research various topics and gather relevant data to inform unit strategic plans, keeping management informed as necessary and providing input as required.
|
15 |
May mentor less experienced staff members.
|
10 |
Responds to constituent inquiries.
|
25 |
| May oversee all aspects of complex internal and external relations matters, projects and events, including coordinating special programs and overseeing production of audio/visual or written and visual materials. | 10 |
| Quickly and appropriately identify, address, and mitigate unforeseen and/or rapidly unfolding events that may negatively impact relationships between the Center and various constituencies, keeping the Director appropriately advised and notified. | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of basic concepts, principles, and procedures of building and maintaining effective relations with alumni, internal and key constituencies. | Required |
| Thorough knowledge of the campus, its mission, goals, objectives, programs, achievements, infrastructure and issues of concern. | Preferred |
| Thorough written, verbal and interpersonal communications, tact and political acumen to effectively represent the campus. | Preferred |
| Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identifying real and potential problems, advising management as required, and proposing effective strategic resolutions. | Required |
| Skill in project management, including event planning and meeting deadlines. | Required |
| Thorough written, verbal, and interpersonal communication skills, including skill to produce information that is appropriately presented and effectively received by target constituencies. Ability to effectively, professionally represent the CSI at public functions. | Required |
| Ability to analyze information, conduct research, make recommendations, interpret data, research the internet, use Microsoft Word, Excel, PowerPoint, and Outlook. | Required |
| Strong organizational and time management skills with the ability to work independently to prioritize and meet deadlines with frequent interruptions and changing priorities. | Required |
| Familiarity with and understanding of the issues, stakeholder relations, and policy dynamics affecting California, including its inland regions. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
|
Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |