General Information
| Job Description | SYS INTEGRATION ENGR 3 | Working Title | Infrastructure Systems Engineer |
|---|---|---|---|
| Job Code | 007367 | Grade | 23 |
| Department Name | University Library - D01090 | Department Head | |
| Supervisor | Effective Date | 11/12/2019 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced systems integration professional with a full understanding of systems and software integration concepts to evaluate, resolve and implement medium-sized projects or portions of large projects with moderate scope and complexity. Resolves a wide range of business processes, system functionality, implementation issues and system and software integration issues. Demonstrates competency in selecting tools, methods and techniques to obtain results. Gives technical presentations to associated team and other technical units. Evaluates new technologies including performing moderate to complex cost/benefit analyses. May lead a team of systems/infrastructure professionals. |
Department Custom Scope
| The Infrastructure Systems Engineer is a technical expert focused on the virtualized server infrastructure, system hardware, cloud systems, storage arrays, capacity management, firewalls, public key infrastructure, certificate management, security, disaster recovery/planning/simulation, re-engineering legacy systems for the cloud, rapid response to system anomalies, and related mission-critical systems efforts. The expertise provided will be dedicated to the library and its areas of specialization, and the integration of technology into future library innovation. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Plans, designs, develops, modifies, and deploys complex systems integration solutions and engineers complex solutions to address integration of vendor, community source, and locally developed hardware and/or software systems and subsystems to achieve an integrated implementation.
|
25 |
Analyzes and assesses potential products during early project phases to identify components which can be integrated to achieve high level system objectives. Identifies, evaluates, recommends and implements changes to existing tools, or new tools needed, may research or coordinate with venders to identify solutions.
|
5 |
Acquires and utilizes detailed business process knowledge in order to address technical objectives and address all phases of the business process and technical life-cycle.
|
15 |
Leads technical collaboration teams on complex system interconnectivity concepts, design, and testing requirements. Understands and organizes the requirements and changes, and advises system and architecture groups on incorporating needed requirements and implement testing of completed requirements.
|
15 |
Develops complex monitoring protocols across multiple networks and platforms, including traffic and usage, performance of the system, metric testing, troubleshooting and identification of metric issues and system optimization for complex multi-platform environments.
|
20 |
| Provides configuration management support. Develops and maintains the build environment, the source code control system and the issue tracking systems. Creates and tests builds, resolves issues, applies labels to file and communicates build status. Responsible for building scripts and installation procedures and develops and maintains an automated build process with automatic notification of build and unit test failure problems to responsible engineers. Responsible for maintaining project software and documentation inventory and configuration baselines. | 5 |
Provides technical support and advanced knowledge of systems integration for EDI database analysis, design, and operations and ensures security of data, systems and networks.
|
15 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Advanced knowledge of systems integration and deploying moderately complex systems integration solutions. | Required |
| Advanced skills associated with system integration design, modification, implementation and deployment in a moderately complex environment. | Required |
| Demonstrated ability to develop moderately complex conversion and system implementation plans. | Required |
| Demonstrated ability to understand functional needs of the campus/medical center and how systems can support those needs. | Required |
| Demonstrated ability to interface with technical and non-technical management on a regular basis. | Required |
| Demonstrated ability to create software specifications. | Required |
| Experience with identification and use of code libraries and open-source forums. | Required |
| Experience with planning for deployment and creation of feedback mechanisms. | Required |
| Experience developing and implementing moderately complex project plans. | Required |
| Experience researching and evaluating new technology and solutions for moderately complex environments. | Required |
| Ability to impart knowledge to technical and non-technical audiences and to influence outcomes to meet objectives. | Required |
| Demonstrated ability to identify software and hardware interdependences in a moderately complex multi-platform environment. | Required |
| Demonstrated ability to develop solutions for moderately complex business and systems/custom/ad-hoc solutions. | Required |
| Knowledge of and experience with monitoring tools, performance, systems optimization, including intermediate knowledge of security for data, data transfers and systems. | Required |
| Experience with complex troubleshooting in a multi-platform environment. | Required |
| Demonstrated experience managing and supporting on-premise and cloud infrastructure systems, storage area networks, storage arrays, web servers, firewall rule sets, backup systems, and disaster recovery plans in a regulated (FERPA, PCI, HIPAA) environment. | Required |
| Demonstrated knowledge of VMware, Windows, Linux, Active Directory, backup/recovery tools, performance optimization, and networking (VLAN, DMZ, VPN, DHCP). | Required |
| Demonstrated ability to support media server systems, write scripts, manage, learn/evaluate new technologies, maintain technical documentation, manage projects, perform to schedule, and adapt skillsets to evolving technology needs. | Required |
| Strong verbal and written communication skills; self-motivated, driven, and a team player; ability to focus under pressure with changing priorities; ability to work in concert with the team's operating procedures; ability to adapt skillsets to meet the evolving technology needs of the organization. | Required |
| Demonstrated experience with AWS infrastructure, cloud migrations, Veeam, PKI and MS Certificate Authority, MS SQL, MySQL/MariaDB, cybersecurity risk assessments, security tools. Industry recognized, verifiable, and proctored technology certifications, such as VMware VCP, Microsoft MCSE/MCITP, AWS Certified Solutions Architect, CISSP. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |