General Information
| Job Description | TRAINER 5 | Working Title | Manager of Employee and Organizational Development Programs |
|---|---|---|---|
| Job Code | 000333 | Grade | 25 |
| Department Name | Human Resources - D01103 | Department Head | |
| Supervisor | Effective Date | 12/09/2019 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004163 | TRAINER 3 | 2 |
| 007373 | ADMIN AST 3 | 1 |
Generic Scope
| Recognized organization-wide expert. Has significant impact and influence on organizational policy and program development. Regularly leads projects of critical importance to the organization; these projects carry substantial consequences of success or failure. May direct programs with organization-wide impact that include formulating strategies and administering policies, processes, and resources. Significant barriers to entry exist at this level. |
Custom Scope
| Independently uses and applies wide-ranging experience and proficiency in training and development concepts on projects that typically have system-wide impact. Uses training and development concepts to resolve the most complex issues with system-wide impact. Works on most complex issues of strategic engagements with great political sensitivity, where analysis of circumstances and information requires an in-depth evaluation of factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Internal and external contacts often pertain to system plans and objectives. Is considered a subject matter expert and often recognized as an expert externally in the industry. |
Department Custom Scope
| HR's Employee and Organizational Development (EOD) programs provide UC Riverside employees with learning opportunities to enhance skills, improve effectiveness, develop leadership capability, increase employee engagement, and prepare for career mobility. The Manager of EOD Programs works in partnership with stakeholders and the HR leadership team to plan initiatives and curriculum which align with organizational priorities. This position is responsible for the design and implementation of employee development programs, organizational development concepts and workshops, facilitation of leadership development classes and learning experiences, and partnering with selected vendors to roll out programs. The ideal candidate has a general understanding of application of a learning management system. The position serves as the lead to the EOD team and as an advisor to campus constituents on organizational development, change management and effectiveness strategies. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| Crucial Conversations | Preferred |
| 7 Habits of Highly Effective People | Preferred |
| Change Management | Preferred |
| DISC Profiler | Preferred |
| Myers Briggs Type Indicator | Preferred |
| 360s Feedback Assessments | Preferred |
| Executive Coaching | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| May lead team to conduct highly complex training studies and needs analyses to ensure effectiveness of current and new training initiatives. | 10 |
| Provides direction and guidance to others across the organization, important external contacts, and members of organization management at all levels to resolve highly complex performance and/or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. | 20 |
| Develops and implements evaluation criteria for measuring desired results and impact, requiring in-depth understanding of issues and relevant factors for success. | 10 |
| Uses expertise and in-depth understanding of best practices to determine methods and procedures for new training assignments and initiatives. | 5 |
| Represents organization to external training community on matters of significance. | 5 |
| Demonstrates ongoing responsibility for specific training programs, initiatives and budget. | 10 |
| May serve as leader for professional project team members. | 5 |
Provides direction and guidance to other trainers within unit or subordinate organizations.
|
15 |
| Provides strategic training advice to all levels of the organization. | 5 |
| Facilitates training and development programs for university staff members. | 15 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Expert analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. | Required |
| Expert knowledge of functional area and expert understanding of how work impacts other areas in human resources and the organization. | Required |
| Expert knowledge of training and delivery methodologies, organizational diagnosis and organization and business strategies. | Required |
| Expert verbal, written and interpersonal communication skills and advanced presentation skills. | Required |
| Expert knowledge of organizational policies and procedures. | Preferred |
| Expert project and program management skills. | Required |
| Expert knowledge of training and development, performance and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes. | Required |
| Demonstrated expertise in principles of organizational design and organizational and employee development. | Required |
| Expert level skills to conduct needs assessment and program development and delivery. | Required |
| Demonstrated commitment to diversity and inclusion, including knowledge of how to communicate effectively with diverse audiences, and of strategies for creating inclusive learning environments. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| GeneralDirection |
Environment
Working Environment
| Other University Setting |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |