General Information


Job Description LABOR REL MGR 2 Working Title Director of Employee & Labor Relations
Job Code 000494 Grade 26
Department Name Employee and Labor Relations - D01104 Department Head
Supervisor Effective Date 07/30/2020
Position(s) Directly Supervised
Job Code Title FTE
000497 EMPLOYEE REL REPR 4 2
000261 LABOR REL REPR 5 1
000495 LABOR REL REPR 4 1
008080 LABOR REL REPR 3 1
007597 HR GENERALIST 4 1
007477 COMM SPEC 3 1
007373 ADMIN AST 3 1

Generic Scope
Oversees through subordinate managers a large department or multiple smaller units, OR manages a highly specialized technical function/team. Has significant responsibility to achieve broadly stated goals through subordinate managers. Determines objectives, directs programs, develops strategies and policies, manages human, financial, and physical resources, and functions with a high degree of autonomy. Proactively assesses risk to establish systems and procedures to protect organizational assets. Determines strategies for a program with organization-wide impact.

Custom Scope
Establishes objectives and work plans, and delegates assignments to subordinate managers. Responsible for managing, preparing, administering, and labor relations resources. Reviews and approves recommendations for labor relations programs. Involved in developing, modifying and executing policies that affect immediate operation(s) and also has organization-wide effect. Under general direction of the Leadership of Human Resources, represents organization at system-wide labor relations negotiations. Responsible for making decisions that have significant effect of the organization operations and that are legally enforceable. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules.

Department Custom Scope
The Director of Employee & Labor Relations (ELR) reports to the Chief Human Resources Officer and oversees the provision of employee and labor relations services to the campus. The ELR Director oversees a broad range of employee and organization-focused activities such as performance management, management consultation, employee relations, cultivating the University's Principles of Community across the campus, complaint resolution, grievance administration, and employment / workforce legal compliance. This position plays a leadership role in programs with a strong focus on increasing employee engagement and workplace performance. The position has responsibility for representing campus interests in system wide contract negotiations, and for implementation and administration of 14 collective bargaining agreements and relevant personnel policies. The ELR team is responsible for the provision of a broad range of employee and organization focused activities such as development of strategic performance management and training, coaching, mentoring programs and initiatives, complaint resolution, grievance administration and management consultation.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Advanced degree in related field or JD. Preferred

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement
CLRM or other labor relations certification, SHRM or HRCI certification Preferred

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Establishes department priorities and goals, delegates work assignments and manages fiscal and HR resources to ensure the achievement of goals and objectives. Responsible for administering all collective bargaining agreements for the organization and final responsibility for interpreting the agreements.
5
Provides management oversight for assigned labor relations staff by establishing priorities and delegating work assignments effectively, ensuring proper adherence to collective bargaining policies and procedures. Has final responsibility for conducting local negotiations in various bargaining units.
10
Responsible for administering and interpreting collective bargaining agreements for the organization; conferring with senior managers as necessary.
10
Makes recommendations and implements decisions on issues (operational and budget processes, staff FTE, finance, human resources and space planning) that have department-wide impact.
5
Guides administrative dispute process.
5
Represents the organization in proceedings, grievances and final and binding arbitrations.
5
Works in a highly collaborative manner with people of diverse cultures and at all levels to effectively advise organization managers and human resource professionals on highly complex labor relations and employment law implications relating to individual and organization-wide issues or courses of action and to build consensus with other organization regarding labor relations objectives, writing contract language, developing bargaining strategies, addressing concerns of employees, and maintaining effective relationships with the unions.
  • Research, identify, and interpret current and emerging employee relations issues, trends, and opportunities; develops and implements responsive University-wide programs, initiatives, and communications. For senior leadership, review and provide advisement as appropriate, on employee suspensions, demotions, layoffs, and discharges to ensure compliance with federal and state laws, policies, procedures, and acceptable management practices.
25
Develops and guides effective bargaining strategies that will lead to desired outcomes.Conducts local negotiations in various bargaining units and ensures contracts comply with statutory requirements, and meet needs of the organization and union management. Advises senior management at medical center and campus for location on controversial situations, negotiations, or influencing and persuading other senior level managers.
5
Effectively manages unit staff, including developing individuals and providing cross training.
5
Advises senior management on employee and labor relations matters. Advises organization management in employee and labor relations matters and recommends changes to policies. Manages, through subordinate supervisors, the coordination of activities of a department with responsibility for results in terms of costs, methods, and employees.
10
Meets annual goals assigned by manager and remains within allocated budget guidelines.
5
Advises management on settlement options in cases which may cross multiple jurisdictional lines and require broad consensus.
5
Represents the organization at judicial and administrative forums.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Maintains effective professional relationships with department managers as well as other managers in the field. Required
Recognizes issues that have organizational impact or future implications and advises manager appropriately. Required
Provides written analyses and oral presentations to management. Required
Maintains a thorough understanding of the goals of the organization and ways in which this position can support those goals. Required
Has advanced knowledge of labor/employment law and the principles and techniques of labor negotiations which must be continually updated. Required
Must be aware of the dynamics associated with each negotiation in order to effectively represent the organization's interests. Required
Requires specialized knowledge of other areas with human resources function including compensation, employee relations, and employee benefits. Required
Requires advanced knowledge of the principles of advocacy, and applicable state and federal laws and court decisions. Required
Must have thorough knowledge of the organization's policies and procedures relating to budget and HR-related matters. Required
Requires highly effective negotiation and communication skills. Required
Position requires highly effective decision-making, problem solving, critical thinking, project and initiative management and organizational leadership skills. Required
Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively. Required
Requires skills associated with working in a highly collaborative manner. Required
The ability to provide written analyses and oral presentations to management. Required
Thorough knowledge of the organization's policies and procedures relating to budget and HR-related matters. Preferred

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions
  • Travel
  • Travel Outside of Normal Business Hours

Level of Supervision Received
GeneralDirection

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Frequently
  • Squat : NA
  • Stand : Frequently
  • Crawl : NA
  • Walk : Occasionally
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Perform Calculations : Frequently
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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