General Information


Job Description PROSPECT RSCH SPEC 4 Working Title Assistant Director, Constituent Research and Development
Job Code 006787 Grade 24
Department Name Development - D01188 Department Head
Supervisor Effective Date 03/24/2020
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy.

Custom Scope
Applies extensive knowledge of prospect research strategies, data and analytics to support fundraisers and others engaged in substantial projects of large scope, impact and complexity. Provides input on prospect assignment, cultivation and solicitation strategies.

Department Custom Scope
Under the general supervision of the Director, the Assistant Director of Constituent Research & Development performs duties in all areas of the prospect management and research operations, supporting pipeline and portfolio development via a client-based system. The research office is responsible for providing in-depth background information on a wide variety of constituents for use by the Chancellor, Vice Chancellors, Deans, faculty, and the Development department. In collaboration with the director, incumbent will help develop and manage prospect management process guidelines, regularly monitoring development activity for continuity and compliance. Work with the research team to partner with and train frontline fundraisers on the tracking and management of their activity in Raiser's Edge and ensure appropriate use of prospect research information to inform development strategies and report on information regarding fundraising progress/activity. Interpret information to advise senior leadership and other managers on fundraising performance. Additional responsibilities include initiating proactive research, data mining, and analytics that will produce a pipeline of prospects for future qualification, cultivation, and solicitation, in support of UC Riverside. This position is critical to the success of UC Riverside's overall fundraising efforts, providing services to the entire campus. By identifying, prioritizing, and focusing the efforts of Development staff on well-defined pools of prospects, the research office enables efficiency in fundraising and ensures philanthropic goals are met.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Secondary degree in related area. Preferred

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Functions as a lead and consults with fundraising staff to oversee multiple research initiatives of high visibility and impact. Develops processes and methodologies to carry out complex research projects. Understanding of prospect moves management as well pipeline development.
  • Build robust portfolios by ensuring quantity and quality, as well as prioritizing towards major gift opportunities. Monitor and manage processes associated with on-going relationship management, including building and maintaining fundraiser portfolios, defining and implementing methods to evaluate and drive portfolio productivity, monitor key measures of fundraiser activity, and help to ensure the effective and timely capture of relationship management data.
25
Provides highly specialized prospect research and analyses using a variety of sources and strategies synthesizes large amounts of data for development planning and decision making.
  • Conduct research and categorize prospects and donors in terms of interest and capacity and determining when they should be moved to active prospect lists for cultivation, solicitation, and stewardship. Assigns prospects by interest and affinity, manages movement through the pipeline, and assists development officers in planning strategies and priorities.
25
Develops and manages research programs, campaigns, goals and strategies. Recommends elements to include in annual plan. Resource for staff in development of new programs or initiatives.
  • Design, enhance, and implement prospect management systems and related reports; regularly help determine next steps with prospects and manage solicitation progress. Coordinate monthly prospect review and management meetings, monthly portfolio check-ins, and quarterly metrics reviews across units to maximize fundraising results.
10
As a technical leader, provides guidance to management on ways to improve department processes for identifying and tracking prospects and donors. Regularly serves on committees for broad-based initiatives.
  • Manage the prospect management system and database to assure they are current and properly coded. Coordinate with staff programmers and/or analysts in the use and deployment of software systems and database enhancements.
10
As a technical leader, provides guidance to management on ways to improve delivery of research services. Functions as a resource on challenging or complex data and issues.
  • Refine the prospect management and tracking system design to adequately support the management and tracking of prospects, proposals, and donors. Monitor and make recommendations for system maintain and improvement.
5
Assess and analyze current Development structure and needs, continually identifying opportunities to streamline business processes and improve communication through the use of available tools and reporting. Create and maintain policies and procedures supporting best practices, ethical and professional research standards, leveraging technology, data integrity and data security.
10
Provides business process recommendations to Development and other related staff on the effective use of Raiser's Edge, SharePoint, and other on-demand tools in order to utilize their fullest potential.
10
Develops and manages research related data quality measures, update/append strategies and biographical verification. Serves as a resource to technical/system/data teams for research related data quality. Identify goals and key performance indicators for portfolio review, portfolio management and pipeline services. Track progress to inform outcomes.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Advanced knowledge in prospect research analysis, strategy and best practices. Ability to apply knowledge and skills to recommend improvements to operations and results. Required
Advanced knowledge of confidentiality, regulatory and university policies governing research activities. Ability to deal with confidential matters with tact and sensitivity. Required
Proven technical skills required to utilize multiple complex research systems to synthesize complex and large sets of data to produce research findings for fundraising staff and leadership. Expertise in interpreting research data and complexities in SEC, Real Estate and Compensation documentation. Preferred
Project management skills to lead a team, prioritize personal and team tasks and see projects through from inception to completion on schedule. Demonstrates adaptability and flexibility to effectively handle change. Required
Interpersonal skills to work collaboratively to coordinate and integrate with others throughout the organization. Maintains rapport and professional relationships with peers, peers in the industry, multidisciplinary team members, and management. Required
Advanced analytical abilities and problem solving skills to quickly evaluate complex issues, identify options for resolution, and apply sound judgement. Critical thinking skills to challenge conventional practices, adapt established methods for improved uses, pursue ongoing system improvement, create novel solutions to problems, and evaluate new technology as potential solutions to existing problems. Required
Advanced verbal and written communication skills to effectively communicate through all mediums and with all groups. Ability to listen actively, understand varying viewpoints and receive feedback. Skills to tactfully articulate reasoning behind own opinions and change the thinking of, or gain acceptance from others. Required
Ability to listen actively, understand varying viewpoints and receive feedback. Skills to tactfully articulate reasoning behind own opinions and change the thinking of or gain acceptance from others. Required
Ability to develop professional contacts with colleagues and represent UCR effectively at professional development courses and trainings. Required
Experience with Raiser's Edge. Preferred
Demonstrated experience in fundraising research, data maintenance and portfolio management. Strong technical skills to utilize and manipulate database, biographical, financial and other research systems and tools. Ability to extract information and generate reports from complex databases. Strong verbal and written communication skills to explain technical concepts and articulate reasoning behind analyses and recommendations. Active listening skills to understand varying opinions and receive feedback. Required

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions

Level of Supervision Received
Direction

Environment

Working Environment
Other University Setting

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : NA
  • Sit : Constantly
  • Squat : NA
  • Stand : Frequently
  • Crawl : NA
  • Walk : Frequently
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Perform Calculations : Frequently
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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