General Information
| Job Description | EVENTS SPEC 2 | Working Title | Public Events Manager |
|---|---|---|---|
| Job Code | 006291 | Grade | 19 |
| Department Name | Event Management & Protocol - D01184 | Department Head | |
| Supervisor | Effective Date | 02/18/2020 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Assists in planning, organizing, and implementing events and functions, which may include symposiums, conferences, program events, banquets, and VIP briefings. May independently manage small, non-complex events. |
Department Custom Scope
| The UC Riverside, Office of Event Management & Protocol is recruiting for a Public Events Manager to plan and implement ongoing annual events, and assist with the coordination and production of campus-wide public ceremonies and high-profile major events. The Public Events Manager will work collaboratively with campus stakeholders, service providers, and vendors to create successful special events that will make a positive impression on UC Riverside's constituents, and will enhance the University's image and attractiveness as a worthy focus of charitable giving and other forms of support. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelors' degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Plans, organizes and implements small events or portions of larger events such as symposiums, conferences, program events, banquets, and VIP briefings.
|
30 |
Manages small events.
|
30 |
Scouts potential locations and/or vendors for future events.
|
5 |
Oversees operational support staff.
|
10 |
Participates in planning, organizing and staffing larger or more complex events, including being assigned responsibility for a specific event segment such as parking/transportation, catering, et cetera.
|
10 |
| Coordinates event marketing and communications. Maintains and updates department and event web pages, electronic calendar entries, social media accounts, and online reservation pages. Responds to all e-mail, telephone, and social media communications in a timely manner. Serves as one of the office's front-line customer service representatives by providing phone back up assistance as needed. | 15 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Working knowledge of concepts, principles and practices of event planning and production and public relations. | Required |
| Working knowledge of the campus, its programs, policies, mission, goals, objectives, achievements and infrastructure. | Preferred |
| Working organizational skills, including skill in effectively coordinating and organizing multiple details. Excellent organizational abilities appropriate to effective calendar management and student and/or volunteer scheduling. | Required |
| Good interpersonal communication skills and political acumen, including skill in effectively representing the campus, medical center or other university organization to its publics. | Required |
| Good judgment and effective decision-making and problem resolution skills, including skill to recognize and deal effectively and appropriately with real and potential problem areas, including skill to determine the issues/problems that need to be brought to the attention of higher level staff and/or management. | Required |
| Ability to work in diverse groups, including but not limited to students, staff, faculty, general public, production personnel, technical operators and performing artists. | Required |
| Ability to work professionally under pressure and under tight deadlines; ensuring excellent customer service support. | Required |
| Knowledge of the various aspects of event logistics including facilities and space design, catering, décor, sound and multimedia, lighting and parking. | Required |
| Skill and ability to organize, plan and implement special events in diverse settings for varied audiences with various purposes. | Required |
| Experience with Raiser's Edge constituent database. | Preferred |
| Knowledge of social, business and academic protocol. | Preferred |
| Good written communication skills. | Required |
| Ability to work as part of a team, maintaining a positive attitude during stressful situations with continuous interruptions. | Required |
| Experience with Windows-environment software (Outlook, Word, Excel, Access, PowerPoint). | Required |
| Experience in the development of invitations, programs, promotional materials, and other event collateral. | Preferred |
| Knowledge of web page design and maintenance. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be able to travel and to work evenings and weekends. | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: No |