General Information
| Job Description | STDT LIFE DEVT SUPV 2 | Working Title | Basic Needs Senior Manager |
|---|---|---|---|
| Job Code | 004568 | Grade | 21 |
| Department Name | AVC Health & Wellness - D01347 | Department Head | |
| Supervisor | Effective Date | 09/08/2020 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004564 | STDT LIFE DEV SPEC 3 | 2 |
| 004563 | STDT LIFE DEV SPEC 2 | 1 |
| 009442 | FINANCIAL ADMIN OFCR 3 | 1 |
| 004723 | BLANK AST 2 | 1 |
Generic Scope
| Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives. |
Custom Scope
| Supervises Student Life & Development Specialists and support staff, and administers a component of a Student Affairs or Student Life program. Independently oversees day-to-day operations, and determines goals and performance expectations of subordinates. Makes recommends concerning improvements of program/function to manager. |
Department Custom Scope
| Under the direction of the Assistant Vice Chancellor for Health, Counseling and Wellness, the incumbent manages all aspects of the Basic Needs Initiative (BNI) programs and services. This includes the oversight of on-campus food insecurity programs and housing instability (homelessness) services, management tools, annual state reporting, managing timelines and budget for program enhancements, interfacing with functional and technical departments, drafting documents and presentations, editing web content, developing and executing pilot and assessment plans, communicating regularly with campus and stakeholder contacts, assessing fidelity and impact of programs, identifying gaps in services and programs, quality assurance, training and documentation and troubleshooting issues. The incumbent will be expected to work collaboratively with managers and committees including: Student Affairs, Academic Affairs, UC Systemwide Basic Needs Points of Contact, Student Health Center, Student Mental Health, Health Promotion, UC Regents Office Leadership, Financial Aid campus leaders, Graduate Deans and department, State University Registrars (SUR), Financial Aid Directors, Extended Education and campus-based institutional research directors. The incumbent should have a strong research and evaluation knowledge, as well as hands-on experience implementing best practices related to basic needs. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
| License | Requirement |
|---|---|
| Valid Driver License. | Required |
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Monitors employee performance and provides direction and assistance.
|
20 |
Solves the most complex and sensitive issues arising in Student Affairs/Life & Development specialization.
|
45 |
| Recommends changes to program policies, processes, and procedures. | 5 |
| Develop and enhance community partnerships by attending and participating in community meetings, UC Regent and legislative briefings, coordinating with campus teams and lead campuses, prioritizing and monitoring gaps and integration of safety-net resources, monitoring contracts and resource allocations, documenting and reporting on project progress, facilitating project-related meetings, evaluating campus technical and functional readiness. | 15 |
| Supports data analysis and research evaluation for the purpose of conference presentations and publications, establishes positive working relationships with representatives of community organizations, state/local agencies and associations. | 10 |
| Other duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Knowledge of advising and counseling techniques. | Required |
| Knowledge of common University-specific computer application programs Skills in monitoring/assessing people, processes or services, to make improvements. | Required |
| Skills in project and program management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. | Required |
| Strong knowledge of University and departmental policies, processes, and procedures. | Required |
| Knowledge of risk assessment principles along with the ability to evaluate risks and the likelihood of consequences. | Required |
| Thorough knowledge of Student Affairs/Student Life specialization. | Required |
| Strong skills in active listening, critical thinking, negotiation, reasoning, organizing, written and verbal communication; multitasking and intercultural competence and uses these skills to develop original ideas to solve problems. | Required |
| Strong leadership skills to motivate employees and influence attitudes and behaviors. | Required |
| Ability to understand and analyze data and research findings to help drive decision making and direction to the development of programs and services to most effectively serve students. | Required |
| Knowledge of support resources at the state and federal level that address housing and food security. | Preferred |
| Awareness of national data and trends related to basic needs insecurity in higher education. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must possess or obtain a Valid CA Drivers License in accordance with the California Department of Motor Vehicles. | Required |
Other Special Requirements & Conditions
|
Level of Supervision Received
| Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
|
Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |