General Information
| Job Description | ALUMNI EXTERNAL REL SPEC 3 | Working Title | Assistant Director for Stewardship and Donor Communications |
|---|---|---|---|
| Job Code | 006299 | Grade | 20 |
| Department Name | Development - D01188 | Department Head | |
| Supervisor | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions. |
Custom Scope
| Uses skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures. Plans, develops and implements strategies for specific programs, events, policies, constituency groups, et cetera. Assignments typically include a wide range of external and alumni relations issues and constituencies. |
Department Custom Scope
| The assistant director for stewardship and donor communications is an integral member of UCR's Donor Relations program and central advancement team. This position is responsible for implementing a creative and engaging donor correspondence, acknowledgement and fund stewardship program. In close coordination/collaboration with Stewardship and Donor Relations team members, campus partners and influencing departments/units, the incumbent will recommend, develop, and implement programs dedicated to thanking, informing, and engaging UCR's key donor constituencies (past, current and future donors, alumni, community members, faculty, staff and students). The assistant director for stewardship and donor communications provides high level written and oral communications support when requested to further the efforts of all donor stewardship and engagement activities on behalf of Development and University Advancement. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Education and/or experience equivalent to a master's degree in a related field. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Develops and implements programs, events and/or communication strategies designed to inform alumni and other key constituencies of institutional programs, activities, policies, and practices; constituencies may include the general public, prospective students, students, alumni, parents, donors, campus visitors, government and/or community representatives,.
|
35 |
| May plan, implement and staff alumni events, identify recruits and assist with volunteers. | 10 |
| May research various topics and gather relevant data to inform unit strategic plans, keeping management informed as necessary and providing input as required. | 10 |
| May mentor less experienced staff members. | 5 |
| Responds to constituent inquiries. | 5 |
| Philanthropic Communications: Aligning with the UCR brand and in coordination with the executive director of Foundation and Donor Relations, the director of Stewardship and Donor Relations as well as Marketing and Communications partners, this position develops and implements long- and short-term stewardship communications strategies as well as programs designed to inform, thank, and engage key donor constituencies of the university and the UCR Foundation, including but not limited to high-level donors and prospects, first time donors, foundation trustees, community members, alumni, faculty, staff and students. Within the scope of philanthropic communications, this position: researches various topics and gathers relevant data to inform unit strategic plans, keeping management informed as necessary and providing input as required, ensures production of high-quality products that effectively deliver the desired message within budget and time constraints, and identifies specific stewardship communications needs and develops the content and process for organizational improvements. Fund Reporting: Assists Director of Stewardship and Donor Relations with stewardship tracking and reporting for endowed funds and awards. Based on research and informational updates, helps maintain data for existing and future endowed funds (current recipients, donor information, fund history, purpose and guidelines, UCR contact, etc.); using existing database systems, tracks all reporting requirements and stewardship responsibilities. Advises and consults with colleges and schools via development officers regarding all aspects of fund reporting including strategies that effectively deliver the desired message and timely information to donors about endowed and significant current-use funds. | 25 |
| Donor Recognition: Works closely with UCR partners and the Director of Stewardship and Donor Relations to evaluate, coordinate, and execute donor recognition communication, physical recognition displays, event materials, and other donor stories to leverage university communication channels. | 5 |
| Campus Stewardship: In close coordination with the director of Stewardship and Donor Relations, assists in the implementation of programs and/or events (recognition societies, student ambassador program, stewardship events, etc.) designed to inform alumni and other key constituencies of institutional programs, activities, policies, and practices; constituencies may include the general public, prospective students, students, alumni, parents, donors, UCR Foundation trustees, campus visitors, government and/or community representatives. Duties may include, staffing events, vetting data, attending meetings, taking notes, conducting interviews, employee training, and other duties as necessary. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of basic concepts, principles, and procedures of building and maintaining effective relations with alumni, internal and key constituencies. | Required |
| Thorough knowledge of the campus, its mission, goals, objectives, programs, achievements, infrastructure and issues of concern. | Required |
| Thorough written, verbal and interpersonal communications, tact and political acumen to effectively represent the campus. | Required |
| Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identifying real and potential problems, advising management as required, and proposing effective strategic resolutions. | Required |
| Skill in project management, including event planning and meeting deadlines. | Preferred |
| Knowledge of the organization, its achievements, mission, vision, goals, policies, practices, infrastructure, and a strong knowledge of current affairs, and issues in higher education and / or health sciences. | Required |
| Knowledge and understanding of technical applications to effectively direct technical staff, or personally perform technical work, including design concepts, various media, and applications. | Required |
| Proven ability to analyze, understand and interpret technical university research, financial data, and other information, translating it into understandable, reader friendly written reports and other written information for major donors and prospects. | Required |
| Demonstrated ability to maintain confidentiality and to use good judgment, discretion, and sensitivity. | Required |
| Solid skills to create, develop, and implement comprehensive long and short-term stewardship communications plans. | Required |
| Knowledge and skills to advise and consult with management to ensure delivery of the desired message to the target and / or broad general audiences. | Required |
| Demonstrated computer skills (Microsoft Office suite of applications, Desktop Publishing, Raisers Edge database, etc.) and expertise to utilize on-line and relational databases and other software to create, retrieve, and compile up-to-the-minute documents and historical information for reports. | Required |
| Ability to organize a diverse workload, prioritize projects and implement action plans to achieve targeted objectives and ensure deadlines are met in a fast-paced office. | Required |
| Demonstrated dedication to quality service as a work philosophy and skill in devising methods to provide effective quality service to all constituents. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
|
|
Level of Supervision Received
| GeneralSupervision |
Environment
Working Environment
| Other University Setting |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: No |