General Information


Job Description HEALTH PROFNS EDUC SPEC 2 Working Title Standardized Patient Educator
Job Code 004390 Grade 19
Department Name Undergrad Medical Ed - D02005 Department Head
Supervisor Effective Date 04/05/2020
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope
Applies acquired skills, process, and policy knowledge to support professional health education program learners. Coordinates program operations, which include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

Department Custom Scope
The Standardized Patient Educator provides clinical, educational and technical expertise in the development, implementation and evaluation of simulation based activities for Clinical Skills I & II, Doctoring I & II, MSE OSCEs, MS4 Back to Basics and Resident Objective Structured Clinical Examinations (OSCEs). The Standardized Patient (SP) Educator will be responsible for working under the direction of the SP Director with faculty, students, staff and external stakeholders to ensure the highest quality simulation learning activities are efficiently integrated and implemented across the undergraduate and graduate programs.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Coordinates implementation of professional health educational activities, which may include program competencies, curriculum, and exams.
  • Collaborates with director and other inter-professional faculty to develop simulation scenarios to promote student learning, critical thinking and clinical decision making. Assists with faculty development and training related to the use of standardized patients, namely, overseeing and training the work of standardized patients (SPs) who are used in the educational programs, to include recruiting, training, assigning and cataloging work, scheduling and performing quality assessment of the SPs. Works closely with the Standardized Patient Director, staff, SPs, students and faculty to plan and implement educational programs that use SPs in the Clinical Skills Lab and to ensure that the SP Program meets the needs of all concerned. Assists Thread Directors of Clinical Skills and Program Director with the training of Patient Instructors (PIs) for the purpose of assisting Faculty with the teaching of Clinical skills to MS1 and MS2. Assists with conducting SP and participant orientations. Supervises the training of all standardized patients in all aspects of case portrayal, checklist item recognition, physical exam procedures and exam operations for all case presentation and gynecologic and urologic teaching associate performances. Assists in the preparation and updates materials for each standardized patient encounter, such as assignments, scenarios, checklist, handouts, evaluations, schedules and room assignments.
15
Maintains program files and data, which may include individual learner files as well as program accreditation documentation in accordance with relevant regulatory and University policies.
  • Inputs and uploads materials for Doctoring and Clinical Skills on iLearn: podcasts, case materials, assessments, quizzes and schedules.
10
Serves as point person for learners, which may include prospective health professions education program candidates; current health professions education learners; and all other stakeholders. Answers questions and disseminates program information. Assists health professions education learners with all program-related issues and questions.
5
Assists with logistics and coordination for program social events and/or educational activities, which may include recruitment; orientation; graduation; conferences; and simulation and/or other assessment activities.
  • Provides oversight for the coordination and scheduling of the use of the Clinical Skills Lab for regular classes, special simulation sections, open labs, advanced clinical skills sessions, clinical skills evaluations, and for other groups requesting lab space. Coordinates students to ensure that lab experiences meet course objectives. Assists IT with technical equipment set up for SP encounters. Assists in maintenance of Payment/Payroll Coordination and submits it on a weekly basis for the entire SP program. Obtains Parking Permits for Faculty and SPs for all events. Provides back-up to all other functional areas in the Education department as needed and assigned.
15
At the direction of program faculty and leadership, creates learner assessment documentation, including assessment tools and assessment strategies/timelines. Generates regular reports of individual and aggregate learner progress and assessment.
  • Assists in the development and implementation of the SP program and methods for assessment of standardized patients. Gives on-going feedback to SPs and remediates SP performance based on feedback. Collaborates with the collection and analyses of data for annual SP evaluations under the guidance of the SP Director. Assists in the maintenance of database of cases, materials and assessment tools.
15
At the direction of program faculty and leadership, creates program and curricular evaluation documentation, including evaluation tools and strategies/timelines. Generates regular evaluation reports.
  • Assists in the maintaining evaluations on PI's accuracy as well as faculty accuracy, in CS teaching, to guarantee standardization and consistency in the UCR Comprehensive Instruction. Assists in the collection of evaluation data on learning outcomes for simulation activities and collaborating with faculty to disseminate findings.
5
Fosters an environment of collaboration between various health professions education specialties and programs. Participates in program and/or departmental work groups, teams, task forces and committees to support ongoing health professions education program functions.
  • Attends and participates in appropriate organizational workshops (e.g., ASPE, SSIH) to keep current on educational theory and practice in the use of simulation and standardized patients in medical education.
5
Responds to inquiries from learners and faculty regarding educational technology and systems. Trouble shoots and triages issues. Assists in monitoring and reviewing the user experience.
  • Monitors SP exercises for SP portrayal and documentation accuracy in student performance (quality assurance). Provides individual oversight to students for practice and/or remediation on technical skills as requested by faculty and students. Inputs and uploads materials for Doctoring and Clinical Skills on iLearn: podcasts, case materials, assessments, quizzes and schedules.
5
Assists with a variety of projects to provide solutions to improve educational or administrative operations. May work with others to achieve project objectives.
  • Advises director of concerns and or important issues facing the SP Program, to include recommending solutions and policies to improve the operations of the program, and intervening to maintain the integrity of the program, when necessary. Assists Director of department as liaison between Thread Directors of Clinical Skills 1 & 2 and Doctoring 1 & 2.
5
At the direction of program faculty and leadership, creates program and curricular evaluation documentation, including evaluation tools and strategies/timelines. Generates regular evaluation reports.
5
Assists in the collection and maintenance of students' grades for all OSCEs, Assists in the collection and maintenance of Faculty and SP comparison in grading of all OSCEs for accuracy.
5
Monitors SP exercises for SP portrayal and documentation accuracy in student performance (quality assurance). Provides individual oversight to students for practice and/or remediation on technical skills as requested by faculty, SP Program Director and students.
10

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Basic knowledge of relevant policies and regulatory requirements. Basic knowledge of health professions education industry. Required
Basic knowledge of administrative analysis and operations research. Acquiring skills in developing and implementing processes and systems. Familiarity with the administrative and operational implications in a program. Required
Communication skills; includes verbal, written and active listening. Service oriented and responsive to questions and requests. Ability to interact in a professional, resourceful, and courteous manner. Required
Demonstrated interpersonal skills. Demonstrated ability to develop working relationships within department and with learners. Required
Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to work with extremely complex faculty calendars/schedules requires extremely well organized and detail oriented precision. Required
Knowledge of educational technology and systems. Ability to troubleshoot and triages related technology issues. Required
Investigative, data analysis, and reporting skills. Ability to generate computer reports, checking for errors, correcting and submitting accurate reports. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. Required
Knowledge of software systems in the completion of work assignments (MS Word, Excel, Access, PowerPoint, Outlook, etc.). Required
Demonstrated organizational and prioritization skills necessary to meet daily, weekly and monthly deadlines. Ability to manage multiple tasks at one time and prioritize assignments accordingly. Required

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions
  • Overtime

Level of Supervision Received
Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Teleconference cameras
  • Video projectors
  • Standard Office Equipment
  • Overhead projectors

Physical Requirements
  • Bend : Occasionally
  • Sit : Frequently
  • Squat : NA
  • Stand : Frequently
  • Crawl : NA
  • Walk : Frequently
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Perform Calculations : Frequently
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

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