General Information


Job Description ALUMNI EXTERNAL REL SPEC 3 Working Title Director of Young Alumni Engagement
Job Code 006299 Grade 20
Department Name Alumni Engagement - D01187 Department Head
Supervisor Effective Date 06/01/2020
Position(s) Directly Supervised
Job Code Title FTE
006298 ALUMNI EXTERNAL REL SPEC 2 1

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures. Plans, develops and implements strategies for specific programs, events, policies, constituency groups, et cetera. Assignments typically include a wide range of external and alumni relations issues and constituencies.

Department Custom Scope
The Director of Young Alumni Engagement will implement and manage programming for young alumni and oversee alumni networks, assisting chapters and clubs to coordinate professional activities to engage alumni. Additionally, they will build a career resources network dedicated to new and recent alumni, as well as alumni in career transition. The director will design and implement programs and events that provide career advice and mentoring, internship opportunities, online resources and will identify existing career resources available for UCR alumni. They will establish and maintain strong relationships with volunteers, donors, alumni, and parents, the UCR Career Center, campus schools and colleges, and University Extension to further enhance programming efforts. The incumbent must work independently as well as collaboratively while achieving defined goals. Other responsibilities include participating in committees; budget and financial administration; developing marketing and promotional strategies; providing advice and counsel in areas relating to career programs and services. Manage and oversee chapter and regional activities to ensure compliance with Policy on Support Groups, Campus Foundations, and Alumni Associations as established by the Office of the President. Provide policy analysis and interpretation, consultative services, and recommendations for program improvements to alumni chapters and campus partners. The Director will oversee the program manager for student engagement and serve as the staff liaison for the UCR Alumni Association Alumni Engagement Committee.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Develops and implements programs, events and/or communication strategies designed to inform alumni and other key constituencies of institutional programs, activities, policies, and practices; constituencies may include the general public, prospective students, students, alumni, parents, donors, campus visitors, government and/or community representatives,.
  • Plan, develop, and implement strategies and programs designed to increase engagement of alumni 40 and younger. Identify candidates for the Outstanding Young Alumnus Award. Provide staff support for the UCR Alumni Association Engagement committee. Assist in the development of new initiatives and programs as assigned. Collaborate with academic and administrative leadership in the schools and colleges to build partnerships and resources for graduating students and young alumni. May curate content for panels and events.
25
May plan, implement and staff alumni events, identify recruits and assist with volunteers.
  • Develops and implements marketing and outreach programs to promote programs and services. Collaborate with the director of philanthropy and alumni engagement, the membership manager, UCR Career Center, and University Extension to develop career resources, programs, events, and alumni engagement activities. In partnership with the marketing and communications manager, develop marketing collateral (website, brochures, videos, social media) to promote career resources and alumni engagement activities. Oversee and direct the development of online career programs, tools, and website.
30
May research various topics and gather relevant data to inform unit strategic plans, keeping management informed as necessary and providing input as required.
  • Researches, evaluates, and updates written and electronic career and educational resources. Develop and maintain contact with alumni constituencies in geographic regions, academic departments, ethnic-based or special interest. Identify, recruit, train, and motivate alumni volunteers for programs and activities. Manage chapter and regional alumni programs, and manage professional networks to better serve the Alumni Association and campus.
15
Responds to constituent inquiries.
  • Respond to inquiries from various constituencies regarding volunteer opportunities. Research projects and implement programs as assigned by the Assistant Vice Chancellor for Alumni Engagement.
5
Maintains and enhances relationships with corporations and other organizations to develop and modify potential employer resources, and promote external relations with the organization relating to career services for students and alumni. Identify, recruit, develop, and train volunteers to serve as career mentors and speakers for online webinars, resume writing, interview preparation, career planning, and life-skills strategies. Identify corporate partners and businesses to support career programs. Develop and manage events, professional training and workshops, and other professional development activities. Enlist and involve volunteers as needed to augment and support UCRAA programs. Responsible for providing background material about the program and for drafting remarks for administrators and volunteers based upon goals and objectives of the program.
10
Administrative Processes and Procedures - Create processes and procedures to collect and report data regarding program effectiveness. Provide relevant data for inclusion in the Alumni Association's annual report. Make recommendations based upon results of research. Design and conduct surveys of students, alumni, employers, and other important constituent groups to monitor and evaluate performance. Research and implement best practices in the profession and evaluate. Participate in decision-making regarding budget, resource allocation, and the formulation and implementation of career-related policies and procedures.
10
Modifies and conducts workshops and presents programs to meet the needs of students and staff. Research new technologies and implement interactive web-based services, including online workshops. Conceive innovative career development programs appropriate for alumni seeking careers in all sectors of employment.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Thorough knowledge of basic concepts, principles, and procedures of building and maintaining effective relations with alumni, internal and key constituencies. Required
Thorough knowledge of the campus, its mission, goals, objectives, programs, achievements, infrastructure and issues of concern. Preferred
Thorough written, verbal and interpersonal communications, tact and political acumen to effectively represent the campus. Required
Thorough research, analytical and critical thinking skills, including sound judgment and decision-making skills and skill to correctly identifying real and potential problems, advising management as required, and proposing effective strategic resolutions. Required
Skill in project management, including event planning and meeting deadlines. Required
Demonstrated professional experience in working with volunteers Required
Demonstrated experience to generate innovative ideas, originate action without instruction, and establish priorities and goals in developing activities and programs. Required
Must be flexible and able to work independently as well as cooperatively in a team situation. Excellent interpersonal skills and ability to interact diplomatically with diverse personalities and to exercise judgment and tact in interaction with alumni leaders, donors, parents, and various internal/external constituencies. Required
Knowledge of marketing best practices including direct mail, email, and social media. Skill in the use of statistical tools and surveys. Experience with Raiser's Edge or alumni/donor databases. Familiarity with LinkedIn and other career-related online networking tools. Required
Direct experience in alumni relations or experience in an educational non-profit environment. Preferred
Knowledge of a broad range of academic and institutional issues related to a major research university environment. Required
Demonstrated ability to create and implement innovative programs to address career development needs of recent graduates and alumni in career transition. Required
Resourcefulness in finding appropriate solutions to problems and initiative in presenting alternatives and implementing solutions to ensure effective change. Ability to anticipate problems and take necessary action to eliminate or mitigate potential negative effects. Required
Experience managing events. Strong organizational and time management skills, attention to detail and ability to follow through and meet deadlines. Required
Ability to be flexible in working independently as well as collaboratively with University Advancement colleagues, faculty, staff, students and volunteers to achieve defined goals. Required
Ability to design and modify computer applications to meet program needs, problem identification, presentation skills, verbal communication, written communication, and organization skills. Required
Knowledge of UC programs, career services, employer, alumni, and faculty needs and expectations, recruiting and staffing methods, and employment trends. Preferred
Thorough knowledge of needs assessment theory, processes, and practice; workshop and program design. Required
Strong presentation and public speaking skills. Demonstrated ability to conduct training to different audiences including alumni, students, staff and volunteers. Required

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions
  • Valid Drivers License
  • Travel
  • Travel Outside of Normal Business Hours
  • Must be able to travel and work occasional evenings and weekends.

Level of Supervision Received
GeneralSupervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Bend : Occasionally
  • Sit : Constantly
  • Squat : NA
  • Stand : Occasionally
  • Crawl : NA
  • Walk : Frequently
  • Climb : NA

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Constantly
  • Perform Calculations : Occasionally
  • Communicate Orally : Constantly
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: No

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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