General Information
| Job Description | ADMIN MGR 3 | Working Title | Associate Vice Chancellor for Auxiliary Services |
|---|---|---|---|
| Job Code | 000549 | Grade | 28 |
| Department Name | Aux Office of the AVC - D02057 | Department Head | |
| Supervisor | Effective Date | 08/17/2020 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 000212 | FINANCIAL ANL MGR 1 | 1 |
| 000364 | FAC PROJECT MGT SPEC 4 | 1 |
| 000395 | FOOD SVC MGR 3 | 1 |
| 000436 | EARLY CHILDHOOD EDUC MGR 2 | 1 |
| 000547 | ADMIN MGR 1 | 1 |
| 006780 | PARKING AND TRANSPORT MGR 2 | 1 |
| 007384 | EXEC AST 3 | 1 |
| 007398 | PROJECT POLICY ANL 3 | 1 |
Generic Scope
| Oversees through subordinate managers one or more large, complex departments or business units with multiple functional disciplines/occupations, OR manages a program, regardless of size, that has critical impact upon the organization as a whole, such as most or all of a campus, medical center, UCOP or the UC System. Has significant responsibility for formulating and administering policies and programs, manages significant human, financial, and physical resources, and functions with a very high degree of autonomy. Oversees through subordinate managers the accountability and stewardship of department resources and the development of systems and procedures to protect organizational assets. |
Custom Scope
| Participates with other higher-level managers to establish strategic plans and objectives. Makes decisions on operational matters and ensures achievement of objectives for a large college or operating unit with a direct impact on a major segment of the organization, or with significant multi-organizational or multi-institutional influence. Reviews and approves recommendations for operational planning and control. Erroneous decisions will have serious impact on the overall success of the department, division and/or the organization. |
Department Custom Scope
| Under general direction of the Vice Chancellor - Planning, Budget & Administration, the Associate Vice Chancellor provides leadership, vision, planning and direction for large, complex operations within Auxiliary Services. Auxiliary Services is comprised of five (5) operations, with a combined budget of over $120 million, over 300 career staff, over 950 student staff, and 2.6 million in building square feet on 160 acres. The 5 operations include: Auxiliary Administration; Campus Business Services (CBS); Early Childhood Services (ECS); Housing, Dining & Hospitality Services (HDHS); and Transportation Services. Auxiliary Administration centrally supports all departments within Auxiliary Services, providing central financial and administrative services. This includes budget, finance, receivables, payables, cash office, policy compliance, audit response, student employment office, and administrative support for human resources and shared services. The central office also provides for the management of all Auxiliary assets, which requires coordination with Planning, Design & Construction, and Facilities Services. This includes funding and managing capital projects that may total $5 million to $10 million per year. Campus Business Services (CBS) provides various business functions that support the campus. Early Childhood Services (ECS) provides high quality, cost effective early care and education programs for children of UCR faculty, students, staff, and community. Housing, Dining & Hospitality Services (HDHS): Housing Services provides on-campus housing to about 7,000 students in three housing types: Residence Halls, Apartments, and Family Housing. Housing and Dining are also involved with a P3 (Public/Private Partnership) project that will be delivering over 2300 additional campus beds for students between now and Fall of 2021, with additional phases anticipated in the future. Dining Services provides dining to the entire campus in residential dining, retail dining, convenience stores, food trucks, and vending. Hospitality Services provides conference and event services and catering. Transportation Services provides parking, fleet, and alternative transportation services. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Advanced degree | Preferred |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Determines and establishes organizational structures and supervisory relationships; often responsible for managing a major segment of the organization.
|
20 |
| Participates with other higher-level managers to establish organization strategic plans and objectives. | 10 |
| Represents the organizational unit in organization-wide and systemwide meetings and discussions. | 5 |
Plans, designs, influences and implements organization-wide processes.
|
5 |
| Makes decisions on administrative or operational matters and ensures achievement of operation's objectives (operational and budget processes, academic and/or staff FTE, finance, recharge administration, fundraising, human resources, IT and space planning). | 10 |
| Interacts with higher-level management on controversial situations, customer negotiations, or influencing and persuading other high level managers. | 5 |
| Advises senior managers on controversial situations, customer negotiations, or influencing and persuading other high level managers. | 5 |
Instills strong management practices among subordinate managers.
|
10 |
Manages, prepares, administers, and directs organization-wide programs.
|
20 |
| Negotiates and directs agreements with other institutions, community enterprises and contracts for facility usage and employment services. Involved with contracts as they relate to Dining, Housing, Transportation and Fleet Services, and other units, as well as P3 - Public, Private Partnerships. | 10 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Advanced skills in strategy development, systems planning and change management. | Required |
| Excellent leadership abilities to oversee multiple functions or departments through subordinate managers. | Required |
| Advanced knowledge of administrative management theory and ability to translate knowledge into practice. | Required |
| Advanced project management skills, including the capability to manage capital projects. | Required |
| Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques. | Required |
| Skills in establishing and implementing customer service standards. Excellent ability to establish metrics for department and employee goals which measure effectiveness of contributions to efficient operations of department. | Required |
| Advanced knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll. | Required |
| Strong knowledge of common organization-specific and other computer application programs. | Required |
| Ability to establish mission and goals at the macro-level; to lead subordinate management to develop goals in alignment with mission. | Required |
| Demonstrated skills in employee supervision and HR administration. Interpersonal skills to effectively lead, motivate and influence others. | Required |
| Ability to work effectively with a wide range of constituencies in a diverse community. | Required |
| Strategic mindset with an ability to think through complex challenges, develop collaborative solutions and execute in ways that align with the organization's core values, with political savvy. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| GeneralDirection |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: No |