Acts as lead to lower level Registrar Specialists, coordinates, implements, evaluates, and reports on complex, specialized government, agency, or University programs. Works with internal and external organizations to develop program policies and coordinate procedures. Interprets regulations, and develops, recommends and implements internal procedures to ensure compliance and accurate service delivery.
- Primary point of contact for UCR related to the Cross-Campus Enrollment System (CCES) under the system-wide
Innovative Learning Technology Initiative (ILTI) program. Evaluates the daily cases from the system-wide student
information system (HUB) and facilitates the resolution in collaboration with Registrar and Information Technology
Solutions (ITS) staff, as appropriate. In conjunction with ITS staff, evaluate, test and resolve issues submitted by
Registrar staff. Triage quarterly identification and management of courses between the system-wide staff and the
Assistant Registrars. Make recommendations for process improvement and participate in testing requirements for
new functionality
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25 |
Serves as lead resource for the development and implementation of registrar core functions such as classroom and course scheduling, degree audits, transcript activities, residency, grading etc.
- Manages the monthly functional auditing of ITS data reporting to National Student Clearinghouse (NSC) and National
Student Loan Data System (NSLDS). Coordinates the reporting calendar and requirements of all enrollment and
degree data with ITS to ensure that UCR is in full compliance with audit requirements. Manually manage
NSC/NSLDS records as necessary. Provide support to Financial Aid for documentation or research during an audit.
Provide back-up support for staff related to enrollment and degree reporting, as needed. Works in partnership with
management to create and maintain a department operational calendar, identifying opportunities for cross-area
alignment and process improvement where appropriate.
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25 |
Serves as functional lead for internal decision-making and testing process regarding the development and maintenance of student record systems. Serves as a member of campuswide project teams, providing functional specialized knowledge to facilitate student record systems design.
- Primary point of contact for the Registrar's Office related to duplicate student records in the student information
system. Investigate and collaborate with Undergraduate Admissions, Graduate Division, Financial Aid, Student
Business Services and others on how best to proceed to preserve and maintain the student academic record.
Provide support to Associate Registrar related to project management of Ellucian upgrades and knowledge of
updates, issues and other related items from the Ellucian HUB. Maintain a high level knowledge of office procedures
to serve as a resource and have the ability to step in and provide temporary support within a unit in the event of staff
vacancies or long term leave.
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20 |
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During peak season, serves as an internal residency officer in the application of CA laws and UC regulations determining
residency for tuition purposes. Engages with other UC campuses and the Office of General Council related to residency
policy and procedure interpretations and changes. Ensures revised or new policies are implemented appropriately at
UCR. Serves as a campus resource expert on residence matters when the Residency and Fee Coordinator is not
available.
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10 |
Plans and coordinates policy and procedure changes. Develops new, or makes changes to existing, registrar forms and workflow processes.
- Assists with or manages system projects, as necessary
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5 |
Serves as resource on specialized programs and related regulations and policies. Provides training on programs to internal and external department staff.
- Acts as a resource for Registrar management to ensure all staff are trained during onboarding and also ongoing for
new functionality or necessary refreshers.
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5 |
Serves as expert resource, recommends resolution of extremely sensitive, specialized and/or complex issues.
- Serves as an expert resource on specialized cases related to regulations and policy for the full Registrar
management team. This includes Federal, State, UC and UCR Academic Senate regulations and UC Residency
Policy and Guidelines.
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5 |
Identifies and implements database elements, queries, and reports needed to monitor complex programs. Analyzes reports to resolve programming errors.
- Identify, mitigate and report any issues experienced by providing documentation for management and ITS to review.
Explores, tests, and makes recommendations to management regarding new functionality offered and any reports
needed to audit and ensure the quality of student data. Provide assistance, by request of management, to staff in
documenting report specifications for submission to ITS.
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5 |
