General Information
| Job Description | SYS ADM 3 | Working Title | Systems Administrator |
|---|---|---|---|
| Job Code | 007304 | Grade | 23 |
| Department Name | Infrastructure and Systems Ops - D01132 | Department Head | Jeremy Fisher |
| Supervisor | Okey Uchendu | Effective Date | 01/03/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced systems infrastructure professional with a full understanding of industry best practices and campus, medical center or Office of the President policies and procedures to resolve a wide range of issues that are moderately complex in scope. Selects methods and techniques to obtain solutions. Evaluates new technologies including performing simple to moderate cost/benefit analyses. |
Department Custom Scope
| Under the direction of the Manager of Systems Engineering and Operations, the System Administrator is responsible for maintaining technical solutions to support the Information Technology Solutions (ITS) organization. The Systems Administrator is also responsible for operating, monitoring, deploying, documenting, patching, and troubleshooting core system infrastructure such as server operating systems, server hardware, virtualization platforms, storage arrays, and applications. The incumbent is a subject matter expert in data center-centric to Cloud-based infrastructure who envisions future state technologies, delivers increased agility, scalability, performance, and resiliency. This role will support, analyze, administer, and deploy solutions to drive technology modernization and the incorporation of industry best practices. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Hands-on experience with Windows AD directory, Group Policies, Powershell, Windows Server environments, and Office 365. | Required |
| Hands-on experience with server back-up tools such as Veeam, Backup Exec, and experience managing complex patching deployments of various systems. | Required |
| Demonstrated experience administering both Linux and Windows servers as well as hands on experience with Linux shell and Perl. | Required |
| Demonstrated experience running cloud-based workloads on AWS, Azure, or Google Cloud. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| AWS Cloud Practitioner Certification | Preferred |
| Red Hat Certified Systems Administrator (RHCSA) Certification | Preferred |
| Microsoft Certified Systems Administrator (MCSA) Certification | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Manages systems and services for a facility of moderate size and makes recommendations for purchase or upgrade of new computer hardware, software and services. Performs moderately complex analysis to acquire, install, modify and support operating systems, databases, utilities and Internet/intranet-related tools. Plans, designs and implements moderately complex system updates and rollouts. May perform moderately complex networking tasks and interoperability assessments for interconnected servers or components of clusters for communication.
|
45 |
Defines, designs and implements systems, services and technology solutions. Proposes and implements system or device enhancements such as software, hardware and network configuration, updates and installations for projects or services of moderately complex scope.
|
30 |
Writes and executes complex scripts and may write software in support of systems management, log analysis and other system administration duties for multiple integrated systems.
|
10 |
| Performs complex security control activities to prevent unauthorized access to networked resources. May assist with maintenance of security systems for network equipment and provide recommendations on network access controls. | 10 |
| Maintains enterprise and system directories (OpenLDAP, Active Directory) for both client/server systems management, authentication, authorization, group, and attribute services. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. | Required |
| Ability to elicit and communicate technical and non-technical information in a clear and concise manner. | Required |
| Understanding of system performance monitoring and actions that can be taken to improve or correct performance. | Required |
| Knowledge of the design, development and application of technology and systems to meet business needs. | Required |
| Advanced knowledge of computer security best practices and policies including demonstrated experience securing server-based software. | Required |
| Basic knowledge of how to apply technologies and systems to meet business needs. | Required |
| General knowledge of other areas of IT. Thorough understanding of and experience with systems-related issues and actions that can be taken to improve or correct performance. | Required |
| Demonstrated experience writing and editing complex scripts used to perform system maintenance and administration. | Required |
| Ability to write technical documentation in a clear and concise manner. | Required |
| Demonstrated skills associated with adapting equipment and technology to serve user needs. Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions. | Required |
| Ability to manage server and infrastructure hardware in an enterprise-class data center environment. Ability to manage various storage technologies including SANS, NAS, Fibre Channel, iSCSI, clustered files systems, and storage operating systems. | Required |
| Advanced knowledge of virtualization and containerization technologies such as VMware ESXi, Docker, or Kubernetes to manage virtualized workloads. | Required |
| Basic knowledge of installation and maintenance of database platforms (e.g. Oracle, Postgres, MySQL, MSSQL). | Required |
| Experience installing, managing and supporting IIS, Tomcat, Weblogic, or other application servers. | Required |
| Experience with the following protocols: HTTP, FTP, DNS, LDAP, IMAP, SMTP, SSL, SSH, CIFS, NFS. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Travel Outside of Normal Business Hours | Required |
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Must actively participate in an on-call rotation support a 24/7 IT operation. | Required |
Other Special Requirements & Conditions
|
|
Level of Supervision Received
| General Supervision |
Environment
Working Environment
| 100% Remote (Working from Home) with occasional visits to campus as needed. |
Other Requirements
Items Used
|
Physical Requirements
|
Mental Requirements
|
Environmental Requirements
|
Critical Position
| Is Critical Position: Yes |