General Information


Job Description BEH HEALTH COUNSELOR 3 Working Title Interim Case Manager
Job Code 004144 Grade 21
Department Name Health & Wellness - Case Mgmt - D02047 Department Head Denise Woods
Supervisor Denise Woods Effective Date
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Uses skills as a seasoned, experienced professional with a full understanding of industry practices and campus policies and procedures; resolves a wide range of issues. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Department Custom Scope
Under the Division of the Health, Well-being, and Safety, this role is acts as navigator for students who seek resources to help them during times of crisis. This position is critical, acting as a connector to other departments on-campus, and understanding safety-net programs and services in the surrounding Riverside community.

Education & Experience Requirements

Education Requirements
Degree Requirement
Master's degree in related area or equivalent experience. Required

Experience Requirements
Experience Requirement
4 - 7 years of related experience. Required
Experience working with individuals experiencing mental health challenges, and assessing their safety. Preferred
Experience designing and implementing multicuturally sensitive outreach programs and psychoeducational workshops. Required
Demonstrated commitment and experience with Diversity and Inclusion or experience focused on one of the following communities: LGBTQ+ communities and identities, Black/African Diaspora, Chicano/a and Latina/o/x or Asian and Pacific Islanders. Required
Experience working in a higher education setting. Preferred

License Requirements
License Requirement
Current, valid license in California as an LCSW or LMFT. Required

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement
Maintenance of appropriate continuing education. Required

Key Responsibilities

Description % Time
Assesses clients and determines appropriate therapeutic approach in consultation with other behavioral health professionals as appropriate.
  • Provides case management and non-clinical counseling to UCR students with an emphasis on identifying and coordinating resources to address students' psychological, social, financial, and academic needs. Assists students in formulating strategies leading to improvement and resolution of barriers to success. Assists student in problem solving strategies, and navigating complex University processes. Provides crisis management and follow-up support for students who have a psychiatric hospitalization. Other duties as assigned.
60
Consults and collaborate regularly with campus Mental Health and Health Care providers to support and co-manage care for students with high risk mental and physical health conditions, and assist with referrals to community providers. Creates and maintains relationships with community providers, agencies, and services, to ensure effective response to student needs, and a smooth transition of care.
15
Arranges for therapeutic interventions for clients with serious disturbance problems.
  • Consults and coordinates with departments across the entire Division of Health, Well-being, and Safety, and other units as appropriate, including: UCR Police Department, the Dean of Students, Counseling and Psychological Services, Student Health Services, Residential Life, Student Conduct and Academic Integrity Program, Student Disability Resource Center, among other campus partners and other members of the UCR Critical Student Incident Team in responding to critical student incidents.
10
Leads educational workshops, support groups and/or retreats for center.
  • Collaborates with Student Affairs partners, in particular those within the Division of Health, Well-being, and Safety cluster, in development of preventive and promotional programs and materials in areas of suicide awareness, workings with Distressed or Distressing Students, and d other mental health education issues for student, staff and/or faculty audiences.
5
May provide management consultation or coaching to department managers.
  • Provides consultation or coaching to staff and faculty regarding distressed and distressing students.Leads campus in providing staff and faculty with trainings in how to provide appropriate resources and support for students in distress.
5
Professiona Documentation and Case Management: Completes accurate and concise documentation for all student contacts in compliance with ethical, professional and legal practice.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Knowledge of electronic medical records systems. Required
Ability to develop and present educational programs and/or workshops. Required
Knowledge of business software and specialized applications/systems used in behavioral health settings. Required
Thorough knowledge of legal and ethical issues related to patients' rights. Required
Ability to evaluate the progress of therapeutic approach and modify as necessary. Required
Demonstrated multicultural comptence in mental health service provision. Knowledge of how race, ethnic identitiy, gender, sexual orientation, disability, privlage and multiculturalism related to psychological service delivery. Required
Ability to work in a highly collaborative manner with a diverse client group. Required
Highly effective verbal and written communication and interpersonal skills. Required
Understanding of intersectionality and how it impacts the daily lives of students. Required
Highly effective problem-solving and critical-thinking skills. Required
Intrests and focus on diversity and inclusion or demonstrated comprehensive understanding of the cultures and counseling for one of the : LGBTQ+ communities and identities, Black/African Diaspora, Chicano/a and Latina/o/x or Asian and Pacific Islanders. Required
Thorough knowledge and understanding of clinical counseling principles, methods, procedures, and standards. Preferred

Special Requirements & Conditions
Special Condition Requirement
Expectation of availability after hours or on weekends to serve the occasional emergent needs of students and campus challenges/crises. Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Squat : N/A
  • Bend : N/A
  • Stand : Occasionally
  • Crawl : N/A
  • Sit : Constantly
  • Walk : Frequently
  • Climb : N/A

Mental Requirements
  • Read/Comprehend : Constantly
  • Reason & Analyze : Constantly
  • Write : Constantly
  • Communicate Orally : Constantly
  • Perform Calculations : Frequently

Environmental Requirements
  • Dust : No
  • Is exposed to excessive noise : No
  • Fumes : No
  • Is around moving machinery : No
  • Works in confined quarters : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

Career OpportunitiesUCR Libraries
Campus StatusMaps and Directions

Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

Footer