General Information
| Job Description | SCRTY GUARD SR | Working Title | Security Services Manager |
|---|---|---|---|
| Job Code | 005326 | Grade | |
| Department Name | University Library - D01090 | Department Head | Steven Mandeville-Gamble |
| Supervisor | Vincent Novoa | Effective Date | 03/14/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004922 | STDT 1 | 6.0 |
| 005327 | SCRTY GUARD | 1.0 |
Department Custom Scope
| Under general supervision of the Head of Access Services, this position is responsible for training Security Guards and other personnel assigned to protective duties; guard and protect University and library property with a high intrinsic or monetary value. The Security Guard Sr. will respond and follow up on all issues within the library buildings. Act as deterrent to criminal activity by routinely patrolling the library buildings. The incumbent must be able to work Monday through Friday 8 am to 5 pm; must have the flexibility to cover evening shifts, as needed due to scheduling issues; during the last week of instruction and finals, the incumbent will be called upon to work extended hours and consecutive days. The incumbent is responsible for scheduling all security staff and student employees. |
Education & Experience Requirements
Education Requirements
Experience Requirements
| Experience | Requirement |
|---|---|
| Five years of law enforcement or building security experience. | Required |
| Experience working in an academic environment. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Prevention/Security Responsibilities: Actively patrols both library buildings to provide protection of persons and property. While on foot patrol or assigned to a fixed post, will monitor for compliance to library and campus policies. In cases of non-compliance advises patrons of the relevant policy and request compliance. Request assistance of appropriate authorities for escalated incidents following established guidelines. Immediately responds to active incidents within the library buildings, and submits incident reports. Assist in the implementation of the security and emergency procedures of the library. Prevents unauthorized removal of university and library property from the premises. Responsible for opening, closing, and/or arming the libraries according to established procedures. | 55 |
| Individual and Technical Responsibilities: Responsible for hiring, training, and evaluating security staff and student personnel. Produces and distributes the security staff schedule to all the employees. Notifies other departments of adjustments to the schedule, and maintains online calendar of the current work schedule. Processes all timesheets, and approves all time off requests. Routinely monitors security staff by randomly conducting foot patrol checks. Reviews and updates procedures and training documents. Produces step-by-step documentation for best practices to handle typical issues within the library for other staff to follow. Responsible for lost and found items, and maintains the lost and found logs, and the proper disposable of items not claimed. Maintains and reports hourly patron and gate counts. Recommends and participates in the annual student budget funding proposal. | 40 |
| Services and Library Responsibilities: Provides general information to the public, or refers them to the appropriate library staff on duty. Participates in staff meetings and committees as assigned. Monitors relevant electronic mailing lists and other formal communication mechanisms | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Experience working with MS Office, email programs, and internet-based software. Ability to learn specialized software. | Required |
| Ability to read, understand, and implement written policies and procedures. Follow oral and written instructions and be able to write concise, logical reports on security incidents. | Required |
| Ability to remain calm and patient in order to handle difficult situations with tact and diplomacy. | Required |
| Ability to organize work, establish priorities and meet deadlines. | Required |
| Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni. | Required |
| Demonstrated ability to train, schedule, supervise, and evaluate the performance of safety personnel. | Required |
| Ability to work occasional scheduled and unscheduled overtime, emergency call-back, and a flexible schedule as needed. | Required |
| Demonstrated ability to instruct others on best practices for dealing with emergency situations. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be able to stand and move about the library for long periods of time. | Required |
| Must be able to bend, stoop, lift material weighing up to 50 lbs. | Required |
| Ability to work flexible hours for staffing in back up situations including days, evenings, weekends, and holidays. Hours may vary from quarter to quarter. | Required |
| Ability to communicate clearly over a hand-held radio. | Required |
| Must pass FBI/Department of Justice background check | Required |
| This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |