General Information
| Job Description | INFO SYS ANL 2 | Working Title | Junior IAM Engineer |
|---|---|---|---|
| Job Code | 007308 | Grade | 21 |
| Department Name | Identity & Access Management - D02064 | Department Head | Dewight Kramer |
| Supervisor | S�reyya Tuncel | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies IT professional concepts, department/unit and campus/medical center/OP policies and procedures to resolve a variety of moderately complex issues in one or more IT areas of specialization. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. |
Department Custom Scope
| The Junior IAM Engineer reports to the Manager of Identity and Access Management and performs routine duties within established policies and procedures or by referral to the supervisor?s guidelines. These duties include developing and implementing enterprise identity and access management (IAM) architectures and solutions related to authorization, authentication, identity registry management, and identity lifecycle in campus data repositories. In addition, participating in the development of processes and procedures for identity and access management systems, utilizing DevOps processes and operations, and working with campus partners and vendors on integration with service providers. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
| 1-2 years of experience with higher education. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Manages systems and services for a facility or portion of facility of small to moderate size. Evaluates, installs, modifies and supports operating systems, software, utilities and/or tools. Applies and maintains moderately complex security controls.
|
25 |
Designs, develops, modifies, debugs and evaluates moderately complex software and scripts. Designs and applies basic data sources. Employs source code control techniques. Tests software to ensure proper operation and conformance to test plans. Assists with moderately complex release management activities.
|
25 |
| Identifies, evaluates and develops limited to moderately complex systems, processes and procedures. Develops basic user interface designs. Documents software and processes. Creates reports and training documents. | 10 |
| Plans and implements hardware and software upgrades for computing and communications devices. Troubleshoots and resolves moderately complex to complex issues. Provides internal technical support to more junior staff members and assists junior staff in resolving customer problems. | 10 |
| Works with the team to troubleshoot and resolve complex issues. Coordinates work flow of support requests, triaging, and tracking to resolution. Ensures compliance with and provides input to service level agreements. | 10 |
| Understands and applies industry practices, community standards and department/unit policies and procedures relating to work assignments. Trains users. Participating in creation of project plans with stakeholders. | 10 |
| Applies professional data management concepts and defined data/information management policies and procedures in completing assignments. Works on data/information management problems of moderate scope and complexity where analysis of situations or data requires a review of a variety of factors. Designs and implements capture of metadata from technical processes such as software design and database management. | 5 |
| Works on basic to moderately complex databases with appropriately normalized data structures using intermediate level database design and programming techniques such as views, triggers and stored procedures. Works on database-related issues and projects of diverse scope taking in business practice and technical considerations, applying defined IT procedures and practices to database projects. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to write technical documentation in a clear and concise manner. | Required |
| General knowledge of several areas of IT. | Required |
| Self-motivated and works independently and as part of a team. Demonstrates problem-solving skills. Able to learn effectively and meet deadlines. | Required |
| Demonstrated testing and test planning skills. | Required |
| Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of system performance monitoring and actions that can be taken to improve or correct performance. Basic knowledge of incident response procedures. Demonstrated ability to follow software specifications. | Required |
| Demonstrated knowledge of computer security tools, best practices and policies. Demonstrated skills applying security controls to computer software and hardware. | Required |
| Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. | Required |
| Knowledge relating to the design and development of software. Basic knowledge of secure software development. | Required |
| Knowledge of data management systems, practices and standards. | Required |
| Demonstrated understanding of how system management actions affect users and dependent/related functions. | Required |
| Demonstrated experience with databases. | Required |
| Demonstrated experience with database administration. | Preferred |
| Knowledge of business processes and procedures. Knowledge of the design, development and application of technology and systems to meet business needs. | Preferred |
| Familiarity with data quality and governance issues and requirements. | Preferred |
| Familiarity with directory services. | Preferred |
| Demonstrated knowledge supporting third party applications. | Preferred |
| Familiarity with the concepts of Single Sign On technologies and middleware. | Preferred |
| Familiarity with cloud solutions and or containerization platforms. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Travel Outside of Normal Business Hours | Required |
| Occasional travel for university related business meetings, conferences and/or professional development. | Required |
| Must actively participate in an on-call rotation supporting a 24X7 IT operation. | Required |
| Weekend and after hours work to complete system patches, upgrades, enhancements, and implementations. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| Supervision |
Environment
Working Environment
| Remote (Working from Home) with occasional visits to campus as needed. |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |