General Information


Job Description INFO SYS ANL 3 Working Title IAM Engineer
Job Code 007309 Grade 23
Department Name Identity & Access Management - D02064 Department Head Dewight Kramer
Supervisor S�reyya Tuncel Effective Date 08/01/2022
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Applies professional concepts, department/unit and campus/medical center/OP policies and procedures to resolve a variety of complex issues in one or more IT areas of specialization. Analyzes complex issues. Within defined procedures and practices, determines appropriate action.

Department Custom Scope
The IAM Engineer develops and implements enterprise identity and access management (IAM) architectures and solutions related to authorization, authentication, identity registry management, and identity lifecycle in campus data repositories. Participates in the development of processes and procedures for identity and access management systems, utilizes DevOps processes and operations, and works with campus partners and vendors on integration with service providers.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required

Experience Requirements
Experience Requirement
4 - 7 years of related experience. Required
1-2 years of experience with higher education. Preferred
1-2 years of IAM related experience. Preferred

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Designs, develops, modifies, debugs, deploys and evaluates complex software and scripts. Performs complex data analysis and analyzes the design and use of complex data sources. Monitors and employs source code control techniques and configuration management. Performs complex testing of software to ensure proper operation and conformance to test plans. Implements release management.
  • Develops, designs and implements enterprise identity and access management (IAM) architectures and solutions related to authorization, authentication, identity registry management, and identity lifecycle in campus data repositories. Participates in the development of processes and procedures for identity and access management systems, utilizes DevOps processes and operations, and works with campus partners and vendors on integration with service providers.
35
Manages systems and services for a facility of moderate size comprising multiple, integrated systems. Makes recommendations for purchase or upgrade of new computer hardware, software and services. Performs moderately complex analysis to acquire, install, modify and support operating systems, software, databases, utilities and/or tools. Applies and manages complex security configurations.
  • Supports campus's Identity and Access Management infrastructure including but not limited to databases, directories, middleware tools, and the campus SSO environment that services to a wide range of systems.
15
Applies advanced concepts in working on moderately complex to complex projects, including the management of structured and unstructured content. Initiates, designs and communicates with senior level personnel regarding database administration studies, summary reports and background material including approaches, trends, and sources. Resolves procedural and technical issues in the context of department policies and procedures. Interacts with teams of advanced IT professionals as a proactive member. Provides application consulting for database performance and design.
15
Identifies, evaluates and develops complex systems, processes and procedures. Creates complex specifications for systems to meet end-user requirements. Develops complex user interface designs. Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements, and revising existing system and process logic issues as necessary. Documents complex software and processes. Creates project plans.
10
Troubleshoots and resolves the most complex issues. Designs and coordinates work flow of support requests, setting priorities and tracking resolution. Ensures compliance with and provides input to service level agreements.
10
Understands and applies industry practices, community standards and department/unit policies and procedures relating to work assignments. May serve as technical lead for a project of moderate scope. Trains users. Negotiates project plans with stakeholders.
10
Applies professional and broadly defined data/information administration and data use concepts to manage and perform complex assignments. Independently analyzes complex information requirements and documents them using formal data definition techniques and naming standards. Performs complex data management or resource research and studies for a variety of constituents and plans metadata acquisition for sets of unstructured data objects.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Ability to write technical documentation in a clear and concise manner. Required
Familiarity with data quality and governance issues and requirements. Required
Advanced skills associated with programming design, modification and implementation. Basic knowledge of secure software development. Demonstrated ability to create software specifications. Required
Demonstrated experience with database administration. Working knowledge of database management systems and standards. Knowledge relating to database system design. Advanced database querying and modeling skills working with moderately complex databases. Required
Demonstrated ability to install software and troubleshoot and repair moderately complex problems with computing devices, peripherals and software. Understanding of and experience troubleshooting client, server and peripherals-related issues and actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination and analysis. Required
Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner. Required
Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks. Required
Familiarity with logical data design and data mapping or data conversion. Required
Demonstrated comprehensive understanding of how system management actions affect other systems, system users and dependent/related functions. Required
Demonstrated testing and test planning skills. Required
Broad knowledge of various areas of IT. Required
Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines. Required
Demonstrated knowledge supporting third party applications. Required
Familiarity with directory services. Required
Familiarity with Single Sign On technologies. Required
Thorough knowledge of business and process analysis functions. Knowledge of the design, development and application of technology and systems to meet business needs. Preferred
Familiarity with the concept of middleware. Preferred
Familiarity with cloud solutions and or containerization platforms. Preferred

Special Requirements & Conditions
Special Condition Requirement
Must pass a background check. Required
Travel Outside of Normal Business Hours Required
Occasional travel for university related business meetings, conferences and/or professional development. Required
Must actively participate in an on-call rotation to support a 24X7 IT operation. Required
Weekend and after hours work to complete system patches, upgrades, enhancements, and implementations. Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Remote (Working from Home) with occasional visits to campus as needed.

Other Requirements

Items Used
  • Computer
  • Standard Office Equipment

Physical Requirements
  • Bend : N/A
  • Sit : Constantly
  • Squat : N/A
  • Stand : Occasionally
  • Crawl : N/A
  • Walk : Occasionally
  • Climb : N/A

Mental Requirements
  • Read/Comprehend : Constantly
  • Write : Frequently
  • Perform Calculations : Occasionally
  • Communicate Orally : Frequently
  • Reason & Analyze : Constantly

Environmental Requirements
  • Is exposed to excessive noise : No
  • Is around moving machinery : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Works in confined quarters : No
  • Dust : No
  • Fumes : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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