General Information
| Job Description | STDT SVC MGR 4 | Working Title | Associate Vice Chancellor for Enrollment Services |
|---|---|---|---|
| Job Code | 000325 | Grade | 29 |
| Department Name | AVC - Enrollment Services - D01163 | Department Head | Elizabeth Watkins |
| Supervisor | Elizabeth Watkins | Effective Date | 04/01/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 000303 | ADMISSIONS RECRMT MGR 2 | 1.0 |
| 000308 | FINANCIAL AID MGR 2 | 1.0 |
| 000549 | ADMIN MGR 3 | 1.0 |
| 007384 | EXEC AST 3 | 1.0 |
| 006030 | REGISTRAR MGR 2 | 1.0 |
Generic Scope
| Directs through subordinate managers multiple large and complex critical programs impacting broad constituencies across major portions of the organization. Identifies objectives, manages very significant human, financial, and physical resources, and functions with an extremely high degree of autonomy. Accountable for formulating and administering policies and programs for major functions. Operational or program results can affect overall organization-wide performance and reputation. Directs through subordinate managers the development of strategic goals and objectives to achieve accountability and stewardship of university resources in a manner consistent with systemwide objectives and initiatives. |
Custom Scope
| Serves as chief executive of Admissions and Enrollment, which includes major student services departments, such as the Office of Undergraduate Admissions; the Office of Financial Aid; and the Center for Academic Preparation. Sets long-term goals and objectives, and formulates strategies. Directs subordinate managers. Advises senior leadership of the organization, and other senior managers on matters involving student services programs. |
Department Custom Scope
| Reporting to the Provost and Executive Vice Chancellor (EVC), the Associate Vice Chancellor of Enrollment Services (AVC ES) provides vision, oversight, leadership, and direction to the Enrollment Services Organization and campus enrollment services functions consisting of a total of four departments and one operational entity: Undergraduate Admissions (UGA), the Office of Financial Aid (FA), Registrar's Office (RO), Campus Tours, and Highlander One Stop Shop (HOSS). The AVC-ES is an innovative leader and proactive problem-solver who implements comprehensive solutions to meet challenges facing enrollment services programs, including an increasingly competitive environment for recruiting, enrolling, and supporting a talented and diverse student body. The AVC ES serves as the main liaison between the University of California Office of the President and UCR campus leadership on all matters related to undergraduate admissions and financial aid. The AVC ES exemplifies a focus on streamlining and simplifying processes to promote a student-centered paradigm; and is committed to goal setting, performance measurement, and evidence-driven decision making. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Advanced degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 10 - 15 years of related experience. | Required |
| Previous supervisory/managerial experience. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Provides strategic direction to subordinate managers on a variety of student services programs and policies.
|
20 |
Promotes the admissions and outreach programs of UC by cultivating relationships with prominent state and national figures to influence public policy.
|
20 |
Provides organization leadership and guidance in admissions and outreach through participation on prominent organization boards and committees comprised of faculty and senior organization managers.
|
10 |
Directs subordinate managers in the design, execution, and evaluation of innovative outreach and admissions programs.
|
10 |
Provides leadership to a diverse constituency of faculty, organization senior managers, OP, the Regents, and the state legislature.
|
10 |
| As the Organizational head of Enrollment Services, provides vision and direction to the Organization through the development of long- and short-range goals and objectives that are in concert with the overall mission of the university and consistent with professional standards for the administration of Enrollment Services programs. Works collaboratively with other campus leaders to develop these goals and objectives and to ensure administrative and financial functions within the Organization effectively support systemwide and campus policies as well as student success. | 10 |
| Serves as the control point for ES, by implementing appropriate policies and procedures, approving all requests submitted from ES departments, and overseeing ES budgets, payroll, and personnel matters. | 5 |
| Oversees budgets that consist of various funding sources which include state, federal, and registration fee funds totaling $12 million in permanent funds and over $9 million in temporary funds. Provides consultation to ES directors in the planning and development of annual budgets that are consistent with campus and departmental goals and objectives. Supervises the disbursement of $400 million in student financial aid. | 5 |
| As Principal Investigator (PI) on grants within ES, provides leadership, mentorship, and oversight to directors in the administration of state and federal contract and grants to include pre-award and post-award responsibilities. | 5 |
| Directly supervises (5) permanent FTE and oversees the management of personnel affairs, including hiring, training, evaluating, and corrective action as needed. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Strong leadership and management skills. | Required |
| Ability to direct complex financial, human, and management information system resources. | Required |
| Ability to develop and lead innovative outreach and admissions programs. | Required |
| Ability to build consensus and credibility with all constituents. | Required |
| Experience in leading successful change efforts, including continuous improvement initiatives. | Required |
| Knowledge of national trends in outreach and admissions. | Required |
| Knowledge of the faculty governance process. | Required |
| Knowledge of management information system and operational computer systems design, techniques, and applications. Demonstrated ability to apply knowledge in a service-based environment. | Required |
| Ability to serve different roles with various constituencies, including Chancellor's executive group, faculty, students, staff, community organizations, school districts, community colleges, elected officials of the Inland Empire and others as appropriate. | Required |
| Knowledge of human resources policies and practices, including classification systems, compensation issues and selection processes. | Preferred |
| Familiarity with University of California policies and procedures related to the recruitment, admission, enrollment, and support of undergraduate students. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |