General Information
| Job Description | SCRTY GUARD | Working Title | Library Safety Officer |
|---|---|---|---|
| Job Code | 005327 | Grade | |
| Department Name | University Library - D01090 | Department Head | Steven Mandeville-Gamble |
| Supervisor | Vincent Novoa | Effective Date | 05/31/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Department Custom Scope
| Under the supervision of the Security Services Manager, this position is responsible for guarding and protecting University and library property with a high intrinsic or monetary value. The Library Safety Officer will respond and follow up on all issues within the library buildings. Act as deterrent to criminal activity by routinely patrolling the library buildings. The incumbent must be able to work Sunday 12:45 p.m. to 9:15 p.m., and Monday through Thursday 1:15 pm to 10:15 pm; must have the flexibility to cover day shifts, as needed due to scheduling issues. During the last week of instruction and finals, the incumbent will be called upon to work extended hours and consecutive days, including graveyard shifts. This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. |
Education & Experience Requirements
Education Requirements
Experience Requirements
| Experience | Requirement |
|---|---|
| 3 years of law enforcement or building security experience | Preferred |
| Experience working with MS Office, email programs, and internet-based software. Ability to learn specialized software. | Required |
| Experience working in an academic environment | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Prevention/Security Responsibilities: Actively patrols library buildings to provide protection of persons and property. While on foot patrol or assigned to a fixed post, will monitor for compliance to library and campus policies. In cases of non-compliance advises patrons of the relevant policy and requests compliance. Request assistance of appropriate authorities for escalated incidents following established guidelines. Immediately responds to active incidents within the library buildings and submits incident reports. Assist in the implementation of the security and emergency procedures of the library. Prevents unauthorized removal of university and library property from the premises. Responsible for opening, closing, and/or arming the libraries according to established procedures. | 75 |
| Technical Responsibilities: Will provide assistance in hiring, training, and evaluating security student personnel. Notifies supervisor and other departments of adjustments and updates to the online calendar work schedule. Routinely monitors security student personnel by randomly conducting foot patrol checks, and reports personnel issues to supervisor. Assist in reviewing and updating procedures and training documents. Assist in producing step-by-step documentation for best practices to handle typical issues within the library for other staff to follow. Responsible for lost and found items at the Orbach Science Library, and maintains the lost and found logs, and the proper disposable of items not claimed. Maintains and reports hourly patron and gate counts. | 20 |
| Services and Library Responsibilities: Provides general information to the public or refers them to the appropriate library staff on duty. Participates in staff meetings and committees as assigned. Monitors relevant electronic mailing lists and other formal communication mechanisms. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to read, understand, and implement written policies and procedures. Follow oral and written instructions and be able to write concise, logical reports on security incidents. | Required |
| Ability to remain calm and patient in order to handle difficult situations with tact and diplomacy. | Required |
| Ability to organize work, establish priorities and meet deadlines. | Required |
| Strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds including colleagues, administrators, students, faculty, donors, and alumni. | Required |
| Demonstrated ability to train safety personnel. | Required |
| Ability to work occasional scheduled and unscheduled overtime, emergency call-back, and a flexible schedule as needed. | Required |
| Demonstrated ability to instruct others on best practices for dealing with emergency situations. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be able to stand and move about the library for extended periods of time. | Required |
| Must be able to bend, stoop, lift material weighing up to 50 lbs. | Required |
| Ability to work flexible hours for staffing in back up situations including days, evenings, weekends, and holidays. Hours may vary from quarter to quarter. | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Must pass FBI/Department of Justice background check | Required |
| This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |