General Information
| Job Description | SCRTY GUARD SR | Working Title | Campus Safety Responder |
|---|---|---|---|
| Job Code | 005326 | Grade | |
| Department Name | Police - D01123 | Department Head | Denise Woods |
| Supervisor | Anthony Frisbee | Effective Date | 11/28/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Department Custom Scope
| At the University of California, Riverside (UCR), we are committed to creating a community that fosters equity of experience and opportunity for students, faculty, and staff of all backgrounds to feel safe, welcome and empowered. The Campus Safety Ambassador demonstrates a commitment to supporting the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. Under general supervision, the Campus Safety Ambassador guards and protects University property with a high intrinsic or monetary value, or a high hazard potential such as open art displays or highly flammable materials; maintain order among crowds at public events, but do not carry firearms; control entry to restricted areas; check identity of persons seeking entry; inspect areas for security, fire, and accident hazards, and take action as required; watch for rule infractions and irregularities in University facilities; may answer questions and direct visitors; maintain public relations with all persons visiting assigned area; and patrol parking lots to prevent crime. Incumbents assigned to a Campus Police Department perform some or all the following duties: routine police reports, radio dispatching, emergency first aid, traffic control, building and grounds security, prisoner processing, record bureau assistance, safety escorts, safety protection to mental health response team, response to campus alarms, and assistance to sworn officers as required. Incumbents shall not be equipped with firearms. Campus Safety Ambassadors are full-time, non-sworn (unarmed) employees of the campus Police Department within the Health, Well-Being & Safety (HWS) organization, who support a tiered safety response by providing public safety services on campus and other nearby sites owned and/or controlled by the University. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| High School Diploma or Equivalent | Required |
| Associate's and/or Bachelor's Degree | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| Experience working in a higher education setting. | Preferred |
| Demonstrated experience with speaking and presenting information to small and large diverse groups. | Required |
| Experience patrolling assigned areas for safety. | Required |
| Knowledge of and experience enforcing rules and regulations, security policies and procedures, applicable state and local laws, while ensuring the rights of community members. | Required |
License Requirements
| License | Requirement |
|---|---|
| Must possess or obtain a Valid CA Driver?s License in accordance with the California Department of Motor Vehicles by the date of hire and maintain throughout employment. | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| Successfully complete Advanced First-Aid/CPR/AED certification within one year of hire and maintain throughout employment. | Required |
| Successfully complete Crisis Prevention Institute (CPI) certification within six months of hire and maintain throughout employment. | Required |
| Possess a valid California Bureau of Security & Investigative Services Guard Card within six months of hire and maintain throughout employment. | Required |
| Successfully complete a State of California Commission on Peace Officer Standards and Training 832 PC course within initial six months of employment and maintain certification throughout employment. | Required |
| Must meet CANRA compliance requirement per California Child Abuse and Neglect Reporting Act ("CANRA," Penal Code sections 11164-11174.4). | Required |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Provide premise security, engage in preventive patrols, and respond to calls-for-service in vehicles, on bicycles, and on foot; and perform other emergency safety services. | 30 |
| Enforce University policy equitably, involving a high degree of public contact, responsibility, and community service (e.g., de-escalation, public information, safety escorts, crime prevention, lockout assistance, public presentations). | 25 |
| Assist campus police by providing security escorts to support the safety of UCR mental health team members responding to community members who may be in crisis, uncooperative, combative, and/or a danger to themselves/others. In accordance with policy and after receiving appropriate training, this position may be required to exercise reasonable use of force to support the safety of the subject, staff and maintain a safe campus environment." | 20 |
| Observe and report criminal activity to the police, and writes detailed narrative reports pursuant to department protocol, including information and misdemeanor crime reports. | 20 |
| Other duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Demonstrated ability to serve and work well with diverse community members, peers and superiors. | Required |
| Strong ability to maintain a professional and impartial stance in all situations (especially emergencies). | Required |
| Ability to handle a high degree of public contact responsibility. | Required |
| Proven ability to accept instructions and direction from superiors in a positive manner. | Required |
| Skill to accurately complete various reports and forms. Ability to document information and maintain accurate records. Ability to use personal computers, printers and word-processing and database software (e.g., Word and Outlook) in a networked environment. | Required |
| Excellent interpersonal skills and abilities to relay rules, regulations, policies and directives. Strong verbal and written skills and ability to effectively communicate. Knowledge of English grammar, spelling, punctuation, editing, and proofreading methods. | Required |
| Ability to prioritize tasks and independently organize available work time to meet assigned responsibilities. | Required |
| Ability to spend long hours on foot patrol of buildings, grounds, etc. | Required |
| Must display exceptional customer service and communication skills. | Required |
| Excellent verbal and written communications skills required in both English and Spanish | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| As a condition of employment, must successfully complete an extensive background investigation, including successfully completing an FBI fingerprinting process and maintain the successful completion of an FBI fingerprinting process throughout employment. | Required |
| Must possess and maintain a valid CA Driver License in accordance with the California Department of Motor Vehicles. | Required |
| Ability to work variable shifts, including: evenings; nights; weekends; and holidays. Including the ability to work overtime, as needed, including hours outside of normal shift hours. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus, Various External Venues, and/or Other University Setting |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |