General Information


Job Description STDT LIFE DEV SPEC 3 Working Title Basic Needs Coordinator
Job Code 004564 Grade 19
Department Name Student Basic Needs - D02082 Department Head Sesley Lewis
Supervisor Sesley Lewis Effective Date 08/08/2022
Position(s) Directly Supervised
Job Code Title FTE
004922 STDT 1 4.9

Generic Scope
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope
Using knowledge and skills as a seasoned, experienced Student Services professional, performs the full range of duties and responsibilities within a Student Life specialization. Assesses situations and determines appropriate action or referral. Works independently under general supervision to provide information and interpretation of complex policies, procedures and regulations. Identifies and responds to student needs for programs, services, and crisis intervention.

Department Custom Scope
Under the general supervision of the Student Basic Needs Director, the Basic Needs (BN) Coordinator has the functional responsibility for the campus-wide planning, outreach, coordination, implementation and evaluation of student basic needs efforts. The Basic Needs Coordinator develops and maintains relationships with campus and community partners, in an effort to provide comprehensive cohesive services, information, and programs to UCR students in the area of basic needs security. The Basic Needs Coordinator supervises graduate and undergraduate student staff and provides oversight for UCR?s progress toward strategic campus and system-wide goals. The BN Coordinator plans, implements, and evaluates programs, trainings, and informational sessions in collaboration with campus and community partners, and makes recommendations for new and existing programs through facilitation of presentation and workshops. The incumbent will have the critical duty of enhancing (creating) partnerships that focus on (traditionally) underserved populations on campus, and helping those students feel comfortable seeking services, as well as working with academic partners to explain and communicate the services offered so that they can appropriately refer students to those services. The BN Coordinator leads the efforts and implementation of CalFresh (County Food Assistance) Outreach, including data and activity tracking, and program reporting. **As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. For new University of California employees, the applicable deadline is eight weeks after their first date of employment.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Master's degree. Preferred
Masters degree in social work, public/community health, education, sociology, human services, or related field. Preferred

Experience Requirements
Experience Requirement
4 - 7 years of related experience. Required
Previous experience with food, housing, and/or crisis resource initiatives in higher education and/or community settings. Preferred
Experience working with multiple stakeholders to develop a common vision and implementation plan. Preferred
Experience advising, supervising, and leading a peer program or student organization. Preferred
Experience in marketing of health or basic needs programs and campaigns. Preferred
Experience supervising college student staff and/or professional staff. Preferred

License Requirements
License Requirement
Valid CA Driver License Preferred

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Develops and maintains relationships with internal and external organization stakeholders critical to program success.
  • Builds upon current partnerships to leverage support and enhance engagement across campus to support students, specifically those from [traditionally] underserved populations (i.e., African-American, Latino, 1st generation, student-parents, etc.). Develops and maintains relationships with community partners, including but not limited to the areas of social services, CalFresh enrollment, housing security, and food access. Coordinates basic needs programming, grocery support program, and CalFresh outreach efforts. Develops and maintains relationships with community partners, including but not limited to the areas of social services, CalFresh enrollment, and food access. Leads the day to day operations of the CalFresh Outreach Center.
35
Plans, implements, evaluates, and markets basic needs trainings, programs, and informational sessions in collaboration with campus and community partners.
20
Independently resolves moderate complex individual cases regarding student affairs or student life.
  • Meets with individual students experiencing a wide range of basic needs insecurity and access issues; builds rapport with a diverse set of students so that they feel comfortable accessing services; brings a sensitivity and acumen when discussing basic needs challenges with students; develops policies and procedures in collaboration with various departments to best meet the basic needs of individual students and the broader student population.
10
Provides recommendations, reports, and metrics on feasibility of new and current programs.
10
May supervise clerical and/or student staff.
  • Supervision to include student staff, and student volunteers.
10
Maintains and further develops outreach and communication tools, including the UCR Basic Needs website, open forums, and media response in partnership with campus Media Relations and Strategic Communications.
10
Other duties as assigned
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. Required
Effective organizational skills. Required
Ability to develop original ideas to solve problems. Required
Knowledge of and experience with data collection, analysis, and reporting. Required
Knowledge of basic needs security issues, particularly among college student populations Required
Strong communication and collaboration skills; Ability to communicate effectively both verbally and in writing to a wide variety of stakeholders. Required
Effective interpersonal skills to interact effectively with diverse client groups. Required
Knowledge of issues of diversity, social justice, and challenges faced by under-served populations, particularly around basic needs security. Required
Abilities in project management, problem identification and reasoning skills. Required
Thorough knowledge of advising and counseling techniques. Required
Strong knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. Preferred
Thorough knowledge of Student Affairs/Student Life specialization. Preferred
Knowledge of marketing of health or basic needs programs and campaigns. Preferred
Knowledge of ushering new initiatives and successfully navigating complex and sometimes ambiguous environments. Preferred

Special Requirements & Conditions
Special Condition Requirement
Willing to work some evenings and weekends, to accommodate events, programs, partner meetings, conferences, etc. Required
Travel Required

Other Special Requirements & Conditions

Level of Supervision Received
General Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Sit : Constantly
  • Walk : Frequently
  • Squat : Occasionally
  • Crawl : N/A
  • Stand : Frequently
  • Bend : Occasionally
  • Climb : N/A

Mental Requirements
  • Perform Calculations : Occasionally
  • Communicate Orally : Frequently
  • Write : Constantly
  • Reason & Analyze : Constantly
  • Read/Comprehend : Constantly

Environmental Requirements
  • Drives motorized equipment : No
  • Is exposed to marked changes in temperature and/or humidity : No
  • Dust : No
  • Fumes : No
  • Is around moving machinery : No
  • Works in confined quarters : No
  • Is exposed to excessive noise : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

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E-mail: jobshelp@ucr.edu

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