General Information
| Job Description | TRAINER 4 | Working Title | UCPath Training Lead |
|---|---|---|---|
| Job Code | 004164 | Grade | 23 |
| Department Name | UCPATH Campus Support Services - D02073 | Department Head | Antonette Toney |
| Supervisor | Antonette Toney | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Technical leader with a high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues/problems without precedent and/or structure. May manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy. |
Custom Scope
| Uses advanced technical expertise, professional training and development concepts and organization objectives to resolve complex training issues and needs assessment initiatives. Works on highly complex performance and/or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. Exercises judgment in selecting methods and techniques for performance improvement. Serves as "lead" trainer and subject matter expert to develop training staff personnel. |
Department Custom Scope
| Under the direction of the Executive Director of the UCPath Campus Support Center (CSC), the UCPath Training lead is a key role that is responsible for formulating an updated UCPath training strategy and is responsible for the deployment and management of a comprehensive training plan for the UCPath system and related local systems such as the UCPath case management tool, etc. This position is responsible for the design, development, presentation and evaluation of training artifacts to include eModules, webinars, job aids, in-person presentations, user guides, data dictionaries, you tube type videos, quick reference guides, knowledgebase content and related UCPath training assets. This position serves as the operational partner to our campus UCPath units, Shared Service Center's (SSC's) and SMEs on campus and coordinates training activities/assignments among CSC team members, central office policy SMEs and campus UCPath partner units and team members. In addition, the candidate will be required to become a UCPath Subject Matter Expert (SME) and deliver various types of training content. The UCPath Training Lead serves as the UCPath training point of contact for the campus, UCPath Center and Systemwide UCPath Training SMEs. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| Crossfunctional experience in the training field including experience and skills in developing and delivering a wide range of training modalities and direct experience producing eModules, Youtube type videos and related training assets. | Preferred |
| Minimum of 3 years experience developing and deploying eLearning (including rapid eLearning) training modules. | Preferred |
| 6 - 10 years of related experience. | Required |
| Minimum of 3 years experience developing and presenting technical training materials. | Preferred |
| Experience with Oracle's PeopleSoft HRMS and UPK or other similar software and training modules. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|---|
| Certificate in Online Training | Preferred |
| Certificate in Delivering Technical Training Content | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Applies advanced professional training and development skills to resolve highly complex training issues and needs assessment initiatives.
|
25 |
| Conducts extremely complex and varied analysis of issues or concepts and develops resulting recommendations. Analysis of UCPC Training Assets, campus training Assets , Sister Location materials and develop resulting recommendations on the most efficient and effective way to leverage the materials and proceed with a go forward plan strategy and maintenance plan for the UCPath training inventory. Initiates and designs highly complex training studies and needs analysis to ensure effectiveness of current and new training initiatives. | 15 |
| Works collaboratively and effectively in a diverse environment with others across the organization, important external contacts, and members of organization management at all levels to resolve highly complex performance and /or training issues, where analysis of situations requires an in-depth evaluation and understanding of organization strategies and business objectives. | 10 |
May provide guidance to other staff members in training & development unit, other organization units and/or project team participants.
|
10 |
| Uses expertise and in-depth understanding of best practices to determine methods and procedures for new training assignments and initiatives. | 10 |
| Provides support to improve teaching and learning outcomes. | 5 |
| May consult with instructors to determine methods for delivery of course content and effective use of technology. | 5 |
| Establishes evaluation criteria for measuring desired results and impact. | 5 |
| Uses considerable discretion to determine methods and procedures for new training assignments and initiatives. | 5 |
| May assume responsibility for specific training programs, initiatives and budget. | 5 |
| Applies knowledge of culture to implement complex initiatives, projects and programs. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Advanced knowledge of functional area and advanced understanding of how work impacts other areas in human resources and the organization. | Required |
| Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. | Required |
| Advanced skills in planning, resourcing and monitoring effective training delivery. | Required |
| Advanced knowledge of organizational policies and procedures. | Required |
| Demonstrated ability to work effectively as a part of a team in a Diverse Technical/Analytical Fast Paced Work Environment. | Required |
| Advanced knowledge of training and development, performance management and workplace learning. Ability to apply knowledge to achieve successful organizational outcomes. | Required |
| Advanced knowledge of training and delivery methodologies, organizational diagnosis and organization and business strategies. | Required |
| Advanced verbal, written and interpersonal communication skills and advanced presentation skills. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |