General Information
| Job Description | EDUC TCHL SPEC 3 | Working Title | Simulation Technician |
|---|---|---|---|
| Job Code | 007343 | Grade | 21 |
| Department Name | Undergrad Medical Ed - D02005 | Department Head | Pablo Joo |
| Supervisor | Pablo Joo | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced professional to coordinate AV, instructional technology services and delivery of customer service. Provides consultative advice to clients on technical, media presentation methods, techniques and equipment and intellectual property issues in instructional and special event settings. Analyzes technical, system, service delivery and/or business processes for efficiency and effectiveness. Reports and recommends changes. |
Department Custom Scope
| The Simulation Technician works under general supervision to provide technical assistance in the setup, calibration, inspection, maintenance and operation of medical simulation ("simulation" to include: Mechanical, human, virtual, and task trainers) center ("center" to include both mechanical and standardized (human)) equipment, as well as simulation center clinical supply maintenance. Will also coordinate AV equipment and any electronic systems used to enable and/or record training activities throughout the School of Medicine. To assist in facilitating the operation of human, mechanical, virtual, and task trainer simulators for academic health programs, training events, recruiting programs, and demonstrations. This position exists to provide technical support for all simulation center operations, including but not limited to case development (in conjunction with faculty instructors), scenario preparation, operation of simulation event including manikins, maintenance and repair of high fidelity manikins, task trainers and multimedia peripherals and, also, to assist with the electronic instructional adjuncts throughout the facility. Activities include setting up, troubleshooting, monitoring, operating, and basic maintenance of the equipment within the simulation center. The Simulation Technician will assist staff with scheduling of simulation equipment as well as standardized patients. The Simulation Technician will assist in the training of standardized patients and fill in as a standardized patient as needed. The Simulation Technician will also support faculty when using the lab for instructional use or within classrooms. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| In addition to the minimum experience requirements, an additional 4 years of related experience can substitue for the degree requirement. | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 years of related experience must be in maintenance, repair, and technical support of simulation equipment and/or medical device systems in a healthcare delivery setting, | Required |
| 4 - 7 years of related experience. | Required |
| 3 years of related experience must be working in a simulation/training center environment. | Required |
| Experience must also include demonstrated knowledge of videotape recording and audio visual equipment. Experience in maintenance and technical support of AV equipment. | Required |
| Working knowledge medical simulators. Familiarity with physiological monitoring systems, infant incubators, ventilators, and other common medical device systems. | Preferred |
| Prior experience working in a healthcare environment as a Registered Nurse, Respiratory Therapist, Paramedic, EMT, or other similar role. | Preferred |
| Experience must include: knowledge of the "standardized (human) patient" case design, development, and utilization; the delivery of high fidelity simulation and programming using Laerdal Software and Gaumard Birthing Simulators and software. | Required |
License Requirements
| License | Requirement |
|---|---|
| Valid driver license. | Required |
Certification Requirements
| Certification | Requirement |
|---|---|
| Certified Healthcare Simulation Operations Specialist. | Preferred |
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Simulation Center Operations (Virtual, Mechanical, and Standardized Patients): 1. Install, operate, maintain, and upkeep equipment in the Simulation Center (including but not limited to: mannequins, computers, software, and audio/visual equipment), assisting all clients of the Simulation Center, as needed, to ensure a positive learning environment and experience. 2. Coordinate, manage, maintain, and update all hardware, software, audiovisual, multimedia, and computer-based technology and equipment. 3. Serve as on-site point person for Department staff and users for all matters concerning audiovisual system and clinical education technology. 4. Prepare materials and equipment for simulation scenarios. 5. Restock rooms, assist with inventory, and clean simulation equipment following each scenario. 6. Input, manage, and update all data in system including users, checklists, cases, and scoring. 7. Other duties as assigned. | 35 |
Interviews and assesses client requirements for instructional technology and advises on appropriate technology to meet specific instructional activities. Provides consultative advice to clients on technical, media methods, techniques and equipment in order to enhance the quality of the presentation. Advises users on technical options. Plans and consults regarding the installation of new equipment and equipment upgrades.
|
30 |
Applies appropriate data collection methods to develop technical requirements for events and instruction. Develops standards, processes, and procedures to ensure consistent service delivery to clients. Develops user documentation, process improvements, or system design requirements. Coordinates special programs and projects in AV or instructional technology field, including media production, teaching with technology or web distribution. Works with a wide variety of media technologies, networks and computer hardware and software, applying appropriate solutions to non-standard problems.
|
20 |
Applies project management concepts in combination with AV IT policies and procedures in determining technical support work flow. Analyzes and interprets intellectual property (IP) policy and law and ensures that media meets IP requirements. Evaluates external content for compliance with unit and content posting standards. Assists in researching and evaluating new technologies.
|
5 |
Develops and provides training as needed based on consultation with users and their understanding of AV technologies.
|
5 |
| Generate recordings and automated schedules in software recording system. Develop and maintain schedules of students and programs in system according to curriculum. Record and capture videos and photos for student training materials. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems. | Required |
| Computer proficiency and PC and Mac-based simulation software applications / Computer literate. | Required |
| Demonstrated effective interpersonal and communication skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. | Required |
| Skills to determine priorities based on knowledge of work area. Self-motivated and works independently and as part of a team. Demonstrates problem solving skills. | Required |
| Able to learn effectively and meet deadlines. | Required |
| Demonstrated ability to work with others from diverse backgrounds. Thorough customer service and consultative skills to identify and implement required technology solutions. | Required |
| Knowledge of intellectual property (IP) restrictions and skill to ensure that media meets IP requirements. | Required |
| Ability to work on multiple projects simultaneously. | Required |
| Knowledge of computer, media, and networking technology. | Required |
| Ability to assess campus or institutional needs for AV IT technology products and design services to meet those needs. | Required |
| Effective time management and an ability to work in a fast paced environment is essential. | Required |
| Thorough understanding of post-production processes including internet-based media distribution solutions. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
| Ability to work flexible hours as required. | Required |
| Valid driver license must comply with the State of California DMV requirements. | Required |
| Overtime | Required |
| Travel | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |