General Information


Job Description STDT ACAD SPEC 2 Working Title Graduate Student Mentorship Program Coordinator
Job Code 004549 Grade 19
Department Name Graduate Division - D01144 Department Head Shaun Bowler
Supervisor Hillary Jenks Effective Date 08/29/2022
Position(s) Directly Supervised
Job Code Title FTE

Generic Scope
Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope
Provides a limited range of professional knowledge and strategies related to learning skills for students. Works independently on standard program presentation. May receive guidance from higher level Student Academic Specialists in adapting counseling to specific learning styles and linguistic issues .

Department Custom Scope
The Mentorship Coordinator is responsible for management of the Graduate Student Mentorship Program (GSMP) within GradSuccess. Under the direction of the GradSuccess Director, the Coordinator is responsible for selection and orientation of the mentee cohort and provision of small group mentoring support by peer and faculty mentors throughout the mentees? first year of graduate study. Hires, trains, and supervises graduate student support, selects faculty mentors, maintains records, and collaborates with other departments. Provides program support for marketing, data analysis and assessment.

Education & Experience Requirements

Education Requirements
Degree Requirement
Bachelor's degree in related area and/or equivalent experience/training. Required
Masters degree in Education, Psychology or related field Preferred

Experience Requirements
Experience Requirement
2 - 4 years of related experience. Required

License Requirements

Certification Requirements
Certification Requirement

Educational Condition Requirements
Condition Requirement

Key Responsibilities

Description % Time
Delivers professional academic programs to students that enhance academic success through a course-based format of service for a limited range of learning issues for a narrow field of study in an academic discipline (e.g., first-year course writing; a specific course like introductory biology in the sciences; pre-college calculus in math/science). Helps students in critical transition stages, including high school or community college to first year research university undergraduate course work; lower division to upper division; first semester issues; upper division course work to advanced research/capstone-level project; undergraduate to graduate-level academic preparation.
  • Manages Graduate Student Mentorship Program (GSMP). Manages all daily functions of the program, which provides yearlong mentoring support to incoming PhD and MFA students, including review of mentee applications, hiring of peer mentors, and recruitment of faculty mentors. In conjunction with the Dean and Director, develops long and short-term goals for the GSMP and related mentoring programs and develops plans for achieving those goals. Trains and supervises part-time graduate student peer mentors.
 25
Assesses appropriate needs of students; may refer students to specific student programs such as the disabled student program, financial aid, college/departmental advisors.
  • Develops and maintains assessment mechanisms including surveys, biweekly reports, and quarterly reflections. Analyzes data, prepares recommendations, and implements interventions as needed. Drafts quarterly and annual GSMP reports.
 15
Develops and delivers annual orientation for peer mentors and quarterly ongoing training sessions in accordance with CRLA IPTPC certification requirements. Develops and delivers annual orientation and meetings, mixers, and workshops for mentee cohort. Plans and delivers annual end-of-year banquet. Supports and promotes GradSuccess academic support, community building, and professional development activities. Participate in other GradSuccess event planning activities.
15
Provides guidance to student mentors. Recruit, interview, select, and hire a team of 30-40 graduate students from across campus eligible to serve as part-time (11%) peer mentors. Select 2-4 to serve as Special Topics Peer Mentors. Train and supervise peer mentors and provide ongoing guidance on mentorship best practices.
15
Establishes and maintains partnerships with organization departments and units.
  • Partners with Counseling and Psychological Services, the WELL, International Student Services, the Ethnic and Gender program offices, departmental staff and other campus units to effectively support mentors and mentees, recruit peer and faculty mentors, and connect Special Topics Peer Mentors to resources.
 10
Utilizes academic support service models to support and enhance student learning, academic success, and intellectual development.
  • Holds weekly office hours for peer mentors and mentees to connect them to campus resources and help troubleshoot issues.
 5
May adapt counseling to specific learning styles and linguistic issues.
  • Deploys knowledge of STEM lab practices, ESL resources, and other institutional and pedagogical expectations in supporting mentees.
 5
Maintain Grad Student Mentorship Program (GSMP) Website and eLearn - Utilizes knowledge of Drupal and Canvas to effectively communicate with mentees and mentors and provide them with online resources.
5
Assesses graduate student and postdoc mentorship needs and develops program proposals to meet them.
5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability Requirement
Knowledge of strategies in critical thinking, reading, writing, note taking, test taking, time management, and goal setting. Required
Problem solving skills. Required
Knowledge of how learning skills issues apply to a research institution. Required
Knowledge of learning theories and training models. Required
Oral and written communication skills; interpersonal and presentation skills. Required
Skills in judgment and decision-making. Required
Develops knowledge of specific learning theory, learning styles, affective issues, academic issues, and socio-cultural issues in applying academic support for students. Required
Develops knowledge of current and theoretical models that influence the application and delivery of academic services (e.g., discipline specific; student-population specific). Required
Ability to communicate information in small and large group settings. Required
Multicultural competencies; knowledge and experience working and interacting effectively with diverse groups of staff, faculty, and student populations. Required
Proficient computer skills including databases, word processing, spreadsheets, and web-based systems. Required
Familiarity with research literature on equitable and inclusive academic mentoring Preferred
Evidence of commitment to equitable and inclusive learning Preferred
Experience in program development, project development, and student employee supervision Preferred
Ability to facilitate collaborative work across departments Preferred
Experience working with underrepresented minority and/or under-served populations Preferred
Experience working with international students Preferred
Experience (as an undergraduate or graduate student) in a lab environment Preferred

Special Requirements & Conditions
Special Condition Requirement

Other Special Requirements & Conditions

Level of Supervision Received
Supervision

Environment

Working Environment
Campus

Other Requirements

Items Used
  • Standard Office Equipment

Physical Requirements
  • Walk : Occasionally
  • Sit : Frequently
  • Crawl : N/A
  • Stand : Frequently
  • Bend : Occasionally
  • Squat : N/A
  • Climb : N/A

Mental Requirements
  • Perform Calculations : Occasionally
  • Read/Comprehend : Frequently
  • Communicate Orally : Constantly
  • Write : Constantly
  • Reason & Analyze : Frequently

Environmental Requirements
  • Is exposed to marked changes in temperature and/or humidity : No
  • Drives motorized equipment : No
  • Is around moving machinery : No
  • Works in confined quarters : No
  • Is exposed to excessive noise : No
  • Fumes : No
  • Dust : No

Critical Position

Is Critical Position: Yes

More Information

General Campus Information

University of California, Riverside
900 University Ave.
Riverside, CA 92521
Tel: (951) 827-1012

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Department Information

Human Resources
1160 University Ave.
Riverside, CA 92521

Fax: (951) 827-6493
E-mail: jobshelp@ucr.edu

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