Provides analyses for complex budget, funding, financial, or academic data, systems and resource projects working directly with internal and external constituents.
- Internal Operations and Strategic Planning:
Provides analyses across a broad spectrum of organizational and customer service optimization focused programs and initiatives encompassing complex budget, funding, financial, or operational data, systems and resource projects working directly with internal and external constituents. Conducts research on behalf of and also within the Auxiliary Services units, provides recommendations to department, division, and campus stakeholders. Develops metrics, tracking and reporting processes for key performance indicators to ensure quality and customer service against best internal and external practices.
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25 |
Leads and directs a wide variety of projects and follows through with all levels of staff and individuals inside and outside the organization.
- Leadership: Leads and directs a wide variety of projects, initiatives and programs across Auxiliary Services. Follows through with all levels of staff and individuals inside and outside the organization, develops communication, and conducts training as needed. Establishes project and program planning teams and coordinates the efforts of team members or consultants in order to deliver projects according to plan, and liaises with project stakeholders to meet desired outcomes.
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20 |
Develops and presents complex proposals on a broad range of issues to include problem identification, costs, benefits and options.
- Project Planning, Implementation, and Management: Develops and coordinates policy and program-initiative communications; formulates strategies for education, implementation, and conducts training where appropriate. Creates and advocates solutions to organizational, program, and employee matters, including developing and administering new initiatives, systems, policies, processes and programs. Develops proposals and recommendations that guide and support broader short and long term strategic direction/planning endeavors for the Auxiliary Services units.
|
20 |
Collaborates with partners to coordinate the development, implementation and monitoring of new programs and processes.
- Collaborates with departments within Auxiliary Services, Planning, Budget & Administration and campus to coordinate the development, implementation and administration of new programs and processes along with refinement and improvement of existing.
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15 |
Makes high level contacts of a sensitive nature, internally and externally, requiring discretion and diplomacy in order to negotiate with or persuade officials to adopt the proposed solution or program/process recommendations.
- Guides and directs planning which may include senior campus management, other stakeholders and/or external constituencies.
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10 |
Proposes, leads and/or participates on policy, strategy and planning committees and working groups.
- Additionally, may lead other analytical, research and administrative staff including student assistants, both undergraduate and graduate, working in the various Auxiliary units.
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5 |
Researches and summarizes best practices in field.
- Creates reports and presentations on findings to inform leadership decision making and future plans.
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5 |
