UCR Jobs

General Information

Job Description	STDT SVC ADVISOR 1	Working Title	Graduate Student Affairs Assistant
Job Code	004573	Grade	17
Department Name	Chemical/Environ. Engineering - D01005	Department Head	Robert Godoy
Supervisor	Adrienne Thomas	Effective Date	10/31/2022

Position(s) Directly Supervised

Job Code	Title	FTE

Generic Scope

Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.

Entry-level professional with limited prior experience; learns to use professional concepts to resolve problems of limited scope and complexity; works on assignments that are initially routine in nature, requiring limited judgment and decision making. Employees at this level are expected to acquire the skills and knowledge to perform more advanced work following an agreed upon time in position, through defined training and development planning.

Custom Scope

Applies professional student services concepts, policies and procedures in the completion of Student Services assignments that are of limited scope and impact. Receives instructions on most work assignments, and regularly consults with Student Services specialists in the course of completing increasingly complex assignments. Follows standard practices and procedures in analyzing Student Services situations or data from which answers can be readily obtained. Exercises some judgment within defined procedures and policies to determine appropriate action.

Applies professional student services concepts, policies and procedures in the completion of Student Services assignments that are of limited scope and impact. Receives instructions on most work assignments, and regularly consults with Student Services specialists in the course of completing increasingly complex assignments. Follows standard practices and procedures in analyzing Student Services situations or data from which answers can be readily obtained. Exercises some judgment within defined procedures and policies to determine appropriate action.

Department Custom Scope

Under the supervision of the Student Affairs Officer, the incumbent has primary responsibility for providing service to current and prospective students and faculty for the Departments of Chemical/ Environmental Engineering and Bioengineering; intake advising, attend recruitment events, and coordination of graduate student affairs events for the departments of Chemical/ Environmental Engineering and Bioengineering. The incumbent will be responsible for the travel coordination of visitors and guests related to events linked to the graduate programs and entertainment requests in accordance to the G-28 travel policy and BUS-79 entertainment policy. Screen and answer questions from students, staff, faculty or the general public in person, by phone, e-mail, or virtually. Schedule appointments, make appropriate referrals, process applications for new students, intercept student requests for processing graduate forms, perform data entry, and maintain students' electronic files. Assist with the editing of websites related to the advising unit. Process new course requests and edit existing courses as needed. This position is front-facing and customer service-oriented, which will require the incumbent to have or obtain a knowledge of the departments, the staff, and their respective faculty to assist visitors and answer questions.

Under the supervision of the Student Affairs Officer, the incumbent has primary responsibility for providing service to current and prospective students and faculty for the Departments of Chemical/ Environmental Engineering and Bioengineering; intake advising, attend recruitment events, and coordination of graduate student affairs events for the departments of Chemical/ Environmental Engineering and Bioengineering. The incumbent will be responsible for the travel coordination of visitors and guests related to events linked to the graduate programs and entertainment requests in accordance to the G-28 travel policy and BUS-79 entertainment policy. Screen and answer questions from students, staff, faculty or the general public in person, by phone, e-mail, or virtually. Schedule appointments, make appropriate referrals, process applications for new students, intercept student requests for processing graduate forms, perform data entry, and maintain students' electronic files. Assist with the editing of websites related to the advising unit. Process new course requests and edit existing courses as needed. This position is front-facing and customer service-oriented, which will require the incumbent to have or obtain a knowledge of the departments, the staff, and their respective faculty to assist visitors and answer questions.

Education & Experience Requirements

Education Requirements

Degree	Requirement
Bachelor's degree in related area and/or equivalent experience/training.	Required

Experience Requirements

Experience	Requirement
0 - 1 years of related experience.	Required

License Requirements

Certification Requirements

Certification	Requirement

Educational Condition Requirements

Condition	Requirement

Key Responsibilities

Description	% Time
Under close supervision of higher-level professional: Provides straightforward information about department major requirements. As department front-facing, provides the utmost friendly and professional service to current and perspective students, faculty, staff, visitor and any individual requesting information about department major and requirements via telephone, email, chat, or in person. Obtain good understanding of various major/ program requirements and provide most appropriate information based on knowledge. Answers questions and point individuals in the right direction as to what are the appropriate steps to complete their request. Escalates requests to higher authority as needed.	30
Assists higher level professionals in preparing admissions materials for review. Assist the Student Affairs Officer with gathering all necessary admissions materials for review on a timely manner for the Departments of Chemical/ Environmental Engineering and Bioengineering.	25
Coordinate departmental events related to the graduate program for both departments, including seminars, colloquia, orientation, open house, graduate student association events, faculty recruitment, etc. Coordinates the travel for visitors and guests related to events and process reimbursements/ entertainment requests according to university policy and procedures.	25
Enters student data into department/school/college student systems. Retrieves and inputs confidential data into university systems and ensure appropriate departmental records are maintained.	10
Assists in preparing recruitment materials. Prepares recruitment material as necessary for recruitment efforts by college or department. Assists with recruitment events on or off campus and gains broad knowledge of college programs offered.	5
Other Duties as assigned. May serve as back-up for procurement, financial, and payroll administration as needed.	5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability	Requirement
Basic knowledge of UC and the department/school/college.	Required
Ability to communicate effectively orally and in writing.	Required
Multicultural competencies; ability to work with diverse populations.	Required
Interpersonal skills.	Required
Basic knowledge and experience working with a diverse student population.	Required

Special Requirements & Conditions

Special Condition	Requirement

Other Special Requirements & Conditions

Level of Supervision Received

Close Supervision

Close Supervision

Environment

Working Environment

Campus

Campus

Other Requirements

Items Used

Standard Office Equipment

Standard Office Equipment

Physical Requirements

Bend : Occasionally Sit : Constantly Squat : Occasionally Stand : Frequently Crawl : Occasionally Walk : Occasionally Climb : Occasionally

Bend : Occasionally
Sit : Constantly
Squat : Occasionally
Stand : Frequently
Crawl : Occasionally
Walk : Occasionally
Climb : Occasionally

Mental Requirements

Read/Comprehend : Constantly Write : Constantly Perform Calculations : Frequently Communicate Orally : Constantly Reason & Analyze : Frequently

Read/Comprehend : Constantly
Write : Constantly
Perform Calculations : Frequently
Communicate Orally : Constantly
Reason & Analyze : Frequently

Environmental Requirements

Is exposed to excessive noise : No Is around moving machinery : No Is exposed to marked changes in temperature and/or humidity : No Drives motorized equipment : No Works in confined quarters : No Dust : No Fumes : No

Is exposed to excessive noise : No
Is around moving machinery : No
Is exposed to marked changes in temperature and/or humidity : No
Drives motorized equipment : No
Works in confined quarters : No
Dust : No
Fumes : No

Critical Position

Is Critical Position: Yes

Is Critical Position: Yes

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