General Information
| Job Description | STDT SVC ADVISOR 3 | Working Title | Graduate Student Services Advisor |
|---|---|---|---|
| Job Code | 004575 | Grade | 19 |
| Department Name | CNAS Graduate Stdt Affairs Ctr - D01248 | Department Head | Kathy Redd |
| Supervisor | Kathy Redd | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department's/school's/college's management to recommend changes to policies, practices, and procedures. Guidance on issues requiring in-depth knowledge of specialized programs is provided by offices specializing in those fields, e.g., the financial aid office, graduate division, or student learning center, OR by the chair/dean and faculty of the department/school/college. May administer funds for student programs. |
Department Custom Scope
| The Student Services Advisor creates and maintains the Graduate Student employment and appointment process, generates and issues appointment letters, and audits entries into campus systems. This position ensures compliance with all relevant bargaining unit contracts for graduate students and provides direction to others on the appointment process. The advisor works with the finance team on the CNAS scholarship program and participates in the full cycle of the scholarship process from the fund disbursement, the announcement of available scholarships to students, coordination of faculty to score applicants, and award of scholarship to recipient. The advisor is also responsible for CNAS graduate student data management including reporting and analysis for external agencies and internal constituents. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Graduate Student Employment: Analyze Graduate Student Researcher (GSR), Teaching Assistant (TA), Tutor, and Reader appointment procedures and develop new protocols as necessary to ensure compliance with bargaining unit contracts and service needs of students, faculty, and departments. Generate and issue appointment contracts. Audit employment entries in campus systems. Coordinate with payroll for the timely and accurate entry of graduate student appointments into the payroll system. Generate enrollment projections and advise on annual and quarterly course size and need based on enrollment projections. | 40 |
Financial Aid: Oversees the administration, evaluation, and awarding of student fellowships, grants, scholarships, and other awards; advises students on financial aid options of the organization and extra-mural fellowship opportunities; oversees processes for equitable assignment of Graduate Student Instructors (GSIs)and coordinates GSI assignments each term.
|
35 |
| Applying professional student services concepts, provides the full range of student services to student population served by the organization. | 5 |
| Recruitment and Admissions: Plans and implements outreach programs with specifically targeted institutions; advises prospective applicants on necessary academic preparation; appropriateness of program as it pertains to the prospective applicant's goals; utilizing in-depth knowledge of the organization's admissions criteria, helps rank applicants for admissions; evaluates domestic and international transcripts for degree eligibility; initiates and arranges student recruitment visits. | 5 |
| Student Orientation: Oversees and may conduct orientations of new students. | 5 |
| Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs. | 5 |
| Provides advice and assistance to students and scholars regarding complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization. Coordinates and implements programs and workshops to support and retain international students/scholars. Makes referrals to off campus and community resources. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Working knowledge of advising and counseling techniques. | Required |
| Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars. | Required |
| Solid verbal and written communication skills. | Required |
| Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. | Required |
| Multicultural competencies; ability to work with diverse populations. | Required |
| Interpersonal skills. | Required |
| Ability in problem identification and reasoning; ability to develop original ideas to solve problems. | Required |
| Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. | Preferred |
| Experience in student data reporting. Familiarity in translating data from diverse student information systems to comply with federal, state, and local requirements. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |