General Information
| Job Description | STDT SVC ADVISOR 2 | Working Title | Education Abroad Program Advisor |
|---|---|---|---|
| Job Code | 004574 | Grade | 18 |
| Department Name | Education Abroad - D01358 | Department Head | Marko Princevac |
| Supervisor | Jun Wang | Effective Date | 10/17/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Professional who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action. |
Custom Scope
| Applies professional student services concepts. Provides varied student services to students, faculty, and department/school/college management. Works on moderately complex issues. Receives assistance on more complex issues. |
Department Custom Scope
| Under general supervision of the Assistant Provost, the Education Abroad Program Advisor will provide general office support, student advising, event planning, and marketing and outreach activities for the Education Abroad Office. Education Abroad programs include the Faculty-Led Education Abroad Program (FLEAP), UC Education Abroad Program (UCEAP), and Opportunities Abroad Program (OAP). |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 - 4 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Applies professional student services concepts in providing a variety of student services to the student population served by the organization, and to faculty and management within that organization.
|
40 |
Financial Aid: Participates in the processing, evaluation, and awarding of student fellowships, grants, and other awards; advises students on financial aid options.
|
15 |
| Marketing and Outreach: Assists in preparing general advertising, press releases, and announcements for programs and/or events. Assists in the development of recruitment materials including web resources, newsletters, announcements, event calendars, posters, social media campaigns, etc. Identifies classes, clubs or other groups for oral presentations on education abroad programs. Prepares and delivers oral presentations appropriate to the group focus and size. | 15 |
| Receives, prepares, and reviews confidential paper and electronic MyUCR Abroad and UCEAP applications for accuracy and completeness. | 10 |
| Events: Coordinates and implements non-complex student events and assists in the planning and implementation of complex events. | 5 |
| Responds to inquiries, telephone calls, and written communication in compliance with university policies and regulations; and schedules appointments, as appropriate. | 5 |
| Collaborates with faculty, advising units, academic departments, and other student service units to assess students' needs. | 5 |
| Perform other duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Knowledge of advising and counseling techniques. | Required |
| Skills in service orientation, organization, active listening, and critical thinking. | Required |
| Multicultural competencies; ability to work with diverse populations. | Required |
| Ability in problem identification and reasoning. | Required |
| Ability to multi-task; verbal and written communication skills. | Required |
| Interpersonal skills. | Required |
| Knowledge of international program models. | Required |
| Must be proficient with Windows, Mac OS X, iOS, and/or Android operating systems. | Required |
| Must be proficient with Microsoft Office applications, such as Word, Excel, and PowerPoint. | Required |
| Must be proficient with Google Drive applications, such as Docs and Sheets. | Required |
| Attention to detail, excellent time management, and organizational skills. | Required |
| Understanding of University rules and regulations. | Preferred |
| Knowledge of University processes and procedures. | Preferred |
| Knowledge of University-specific computer application programs and pertinent databases. | Preferred |
| Basic knowledge of student immigration and visa processes pertaining to international students and scholars. | Preferred |
| Strong visual sense, creative flair, out-of-the-box thinking. Familiarity with UCR brand guidelines. | Preferred |
| Ability to work independently as well as in a team. | Preferred |
| Ability to work in a fast-paced environment with competing deadlines. | Preferred |
| Cross-cultural sensitivity and willingness to learn. | Preferred |
| High energy, creative, and out-of-the-box thinking. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|
Other Special Requirements & Conditions
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Level of Supervision Received
| Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |