General Information
| Job Description | LIBRARY AST 4 | Working Title | Research Services Assistant |
|---|---|---|---|
| Job Code | 006759 | Grade | |
| Department Name | University Library - D01090 | Department Head | Steven Mandeville-Gamble |
| Supervisor | Tiffany Moxham | Effective Date | 11/14/2022 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|---|---|
| 004922 | STDT 1 | 1.47 |
Department Custom Scope
| Under the general direction of the Director of Research Services, the incumbent in this position performs daily administration of Research Services unit operations, including the reference service; provides workshop coordination; and supports Research Services projects and spaces, performs work independently and uses paraprofessional and advanced operational and technical skills involving a general knowledge of library practices and procedures; assists in directing student assistants in maintaining an efficient workflow in the reference area. This position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA. Must pass FBI/Department of Justice background check. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree or equivalent. | Required |
Experience Requirements
| Experience | Requirement |
|---|
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Research Services - Student Supervision Performs day-to-day administration of reference services for the Research Services Department. Implements and assesses the student-staffed service model at the Orbach Science Library. Provides supervision, including hiring, training and scheduling a team of student workers for the information desk and poster printing service. Proposes and tracks student worker budget. Refers questions as appropriate to Research Services librarians. Works closely with the Teaching and Learning Coordinator to ensure that reference service is aligned across the Orbach and Rivera libraries. Maintains supplies for Research Services workroom and Creat'R Lab, including ordering necessary items and tracking expenses across multiple funds. Promotes Research Services by updating relevant web pages, creating informative displays, and assisting with outreach initiatives. | 70 |
| Public Service Function Manages large-format plotter printing service. Works with patrons to print materials, maintains documentation, and trains other staff in using the plotter equipment. Coordinates incoming consultation requests from students, staff, and faculty seeking research assistance. Coordinates workshops for the Research Services department and Creat'R Lab, including scheduling rooms and communicating with workshop presenters before and after the workshop. Assists with departmental events, including scheduling rooms, creating handouts, and purchasing refreshments. | 15 |
| Research Services Department Support Maintains supplies for Research Services workroom, poster printing service, and department members? offices, including ordering necessary items. Maintains and reports statistics regarding the department?s services: Information Desk interactions, Poster Printing usage, Workshop attendance and assessment information. | 10 |
| Other Serves as a Building Emergency Staff (BES) for the Library. May serve as an Acting Building Supervisor for Emergency Conditions (BSEC) if a BSEC is unavailable. Contributes to departmental, library-wide, and other job-related meetings and working groups. Other Duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to establish priorities and organize work to meet time constraints. | Required |
| Ability to work under pressure with constant interruptions. | Required |
| Ability to keep accurate statistics. | Required |
| Ability to exercise independent judgement to make appropriate decisions. | Required |
| Attention to detail and skill in editing. | Required |
| Flexibility to accept changes in workflow and guidelines. | Required |
| Ability to communicate clearly and effectively with a wide variety of people. | Required |
| Knowledge of and ability to use Windows, Microsoft Office, Google Workspace, email and web-browsers. | Required |
| In depth knowledge of library operations, including knowledge of applicable circulation, public service and acquisitions modules on the online public acquisitions and cataloging system. | Required |
| Maintain a courteous and helpful attitude to patrons at all times. | Required |
| Ability to learn to use internal library computer applications. | Required |
| Knowledge of library and campus emergency procedures. | Preferred |
| Ability to train and review work of student assistants. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| PC, laptop, scanner, plotter, printers, public computer terminals, photocopier, telephone, and standard office equipment. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Direction |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |