UCR Jobs

General Information

Job Description	PAYROLL ANL 3	Working Title	Senior Workforce Administration Analyst
Job Code	006944	Grade	20
Department Name	Financial Admin Services Team - D02084	Department Head	Sean Cason
Supervisor	Christine Devlin	Effective Date	11/01/2022

Position(s) Directly Supervised

Job Code	Title	FTE

Generic Scope

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.

Custom Scope

Uses skills as a seasoned, experienced payroll professional with a full understanding of industry practices and organizational policies and procedures. Works on complex payroll problems where analysis of situations or data requires a review of a variety of factors. Exercises judgment in selecting methods and techniques for obtaining solutions. Utilizes contacts within the payroll office and across the organization.

Uses skills as a seasoned, experienced payroll professional with a full understanding of industry practices and organizational policies and procedures. Works on complex payroll problems where analysis of situations or data requires a review of a variety of factors. Exercises judgment in selecting methods and techniques for obtaining solutions. Utilizes contacts within the payroll office and across the organization.

Department Custom Scope

The FAST Work Force Administration Unit provides payroll and human resource related services including onboarding, offboarding, time reporting and payroll oversight, position management, personnel updates, case management (benefits, leave balances, accruals, etc.) and leave administration for our client base. The Senior Work Force Administration Analyst will serve in a lead role for UCPath case escalations; alongside the Work Force Manager this position will act as a primary staff training liaison, will lead various process improvement exercises, and provide input related to the development of various training materials including the creation and updating job aids, presentations, and other resources to help build and enhance the skills and knowledge of the team. Along with the Work Force Manager, this position will assist in the transaction auditing and approval of accurate UCPath entries, will be responsible for the timely and accurate preparation, processing, and auditing of payroll, personnel, and financial transactions, and will utilize data and analytics to complete audits, and identify trends in delayed/inaccurate processing. They will also review, scrub, and convert incoming work requests to be assigned to members of the Work Force Administration team. This position will conduct continuous review of records and documentation to ensure compliance with campus, UCOP, State and Federal Requirements; this can include various Work Force Administration areas of responsibilities including I-9 verifications, payroll, onboarding and separation efforts, and position and job data information. This position will work with a wide range of clients including academics and staff to gather information related to upcoming projects that will require the support of the Work Force Administration team; they will rely on their knowledge of project management fundamentals to plan and develop timelines, organize responsibilities, and ensure the successful execution for upcoming mass onboarding, offboarding, payroll, and position and job data related projects. The incumbent will partner with the Work Force Administration Unit Manager, Work Force Administration functional team, other Payroll Shared Service Centers, clients, and stakeholders to implement Lean Six Sigma principles to identify opportunities to continuously improve the effectiveness, accuracy, and delivery of services of the Work Force Administrative Unit.

The FAST Work Force Administration Unit provides payroll and human resource related services including onboarding, offboarding, time reporting and payroll oversight, position management, personnel updates, case management (benefits, leave balances, accruals, etc.) and leave administration for our client base. The Senior Work Force Administration Analyst will serve in a lead role for UCPath case escalations; alongside the Work Force Manager this position will act as a primary staff training liaison, will lead various process improvement exercises, and provide input related to the development of various training materials including the creation and updating job aids, presentations, and other resources to help build and enhance the skills and knowledge of the team. Along with the Work Force Manager, this position will assist in the transaction auditing and approval of accurate UCPath entries, will be responsible for the timely and accurate preparation, processing, and auditing of payroll, personnel, and financial transactions, and will utilize data and analytics to complete audits, and identify trends in delayed/inaccurate processing. They will also review, scrub, and convert incoming work requests to be assigned to members of the Work Force Administration team. This position will conduct continuous review of records and documentation to ensure compliance with campus, UCOP, State and Federal Requirements; this can include various Work Force Administration areas of responsibilities including I-9 verifications, payroll, onboarding and separation efforts, and position and job data information. This position will work with a wide range of clients including academics and staff to gather information related to upcoming projects that will require the support of the Work Force Administration team; they will rely on their knowledge of project management fundamentals to plan and develop timelines, organize responsibilities, and ensure the successful execution for upcoming mass onboarding, offboarding, payroll, and position and job data related projects. The incumbent will partner with the Work Force Administration Unit Manager, Work Force Administration functional team, other Payroll Shared Service Centers, clients, and stakeholders to implement Lean Six Sigma principles to identify opportunities to continuously improve the effectiveness, accuracy, and delivery of services of the Work Force Administrative Unit.

Education & Experience Requirements

Education Requirements

Degree	Requirement
Bachelor's degree in related area and/or equivalent experience/training.	Required
Master's degree in related area and/or equivalent experience/training	Preferred

Experience Requirements

Experience	Requirement
2 - 4 years of related experience.	Required
2 years of UCPath / PeopleSoft transactional experience	Required
5+ years of related experience	Preferred

License Requirements

Certification Requirements

Certification	Requirement
SHRM Certification	Preferred
Lean Six Sigma Certification	Preferred

Educational Condition Requirements

Condition	Requirement

Key Responsibilities

Description	% Time
Provides analysis for complex payroll projects, such as verifying tax treaty forms, and resolving non-resident alien payroll issues, complex payroll retroactivity, and various State and Federal regulations. Other complex matters include ensuring vacation, leave of absence, disability, workers compensation, union contracts, government regulations, withholding exemptions, etc., are appropriate and deduction amounts are calculated and applied correctly to the various accounts. Will be responsible for the timely and accurate preparation, processing, and auditing of payroll, personnel, and financial transactions, onboarding and separations. Will utilize data and analytics to complete audits, and identify trends in delayed/inaccurate processing.	25
Documents payroll processes and procedures. Serve in a lead role in the Work Force Administration Team; will be a primary resource for answering questions from clients and the team. Will develop training materials, job aids and other resources, and will deliver presentations to clients and team members to help build and enhance their understanding of various WFA processes.	20
Applies payroll concepts to perform complex analysis regarding pay processing adjustments, including retroactive pay, tax withholding, and overpayments. Assist in auditing of various Work Force Administration transactions including the preparation and review of calculations, review and approval of accurate UCPath entries, and the ability to identify and correct inaccurate transactions prior to submission to UCPath.	10
Researches, identifies, and corrects invalid pay postings. Serve as a subject matter expert related to unique circumstances that arise which require analysis and the need for case escalations.	10
This position will work with a wide range of clients to gather information related to upcoming projects that will require the support of the Work Force Administration team; they will rely on their knowledge of project management fundamentals to plan and develop timelines, organize responsibilities, and ensure the successful execution for upcoming mass onboarding/offboarding/recruitment/payroll related projects.	10
Work with clients to review, scrub, and convert incoming work requests to be assigned to members of the Work Force Administration team.	10
Provides training to payroll processors and human resource staff on payroll topics such as payroll processing, workers' comp, payroll system entries, and timekeeping system. Partner with the Work Force Administration Unit Manager, Work Force Administration functional team, other Payroll Shared Service Centers, clients, and stakeholders to implement Lean Six Sigma principles to identify opportunities to continuously improve the effectiveness, accuracy, and delivery of services of the Work Force Administrative Unit.	5
Participates in audits of internal records, workers compensation, tax filings and related documentation. Conduct continuous review of records and documentation to ensure compliance with campus, UCOP, State and Federal Requirements. This can include various Work Force Administration areas of responsibilities including I-9 verifications, recruitment and onboarding affirmative action efforts, payroll, and personnel file record retentions.	5
Other duties as assigned	5

Knowledge, Skills & Abilities

Knowledge/Skill/Ability	Requirement
Strong judgment and decision-making skills; verbal, written and active listening communication skills. Uses strong interpersonal and service orientation skills in interactions with customers and colleagues. Excellent organizational skills and ability to multi-task.	Required
Advanced skill level with the Microsoft Office suite of applications (Excel, Word, Power BI, Teams).	Required
Thorough knowledge of all payroll processes, policies, and procedures; knowledge of organization-specific computer application programs.	Required
Thorough knowledge of organizational processes, procedures, and possesses a strong understanding of organizational rules and regulations.	Required
Strong mathematical skills.	Required
Ability to embrace and work with diverse groups and populations.	Required
Experience working with PeopleSoft or similar enterprise-wide automated payroll systems.	Required
Problem solving, problem identification, reasoning skills and ability to develop original ideas to solve problems.	Required
Time Management skills and proficient ability to multi-task with demanding timeframes..	Required
Ability to use discretion and maintain strict confidentiality.	Required
Understanding and experience with implementing process improvement methods and tools.	Preferred
Experience creating/routing templates in DocuSign.	Preferred
Experience effectively executing project management related functions.	Preferred
Experience working in WorkFront or similar client request management system.	Preferred
Knowledge and experience on training other employees	Preferred
Experience working in a high volume, multi-functional shared services/team environment.	Preferred

Special Requirements & Conditions

Special Condition	Requirement
Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations.	Required

Other Special Requirements & Conditions

Level of Supervision Received

General Supervision

General Supervision

Environment

Working Environment

Campus

Campus

Other Requirements

Items Used

Printer Calculator Scanner Computer Copier Standard Office Equipment

Printer
Calculator
Scanner
Computer
Copier
Standard Office Equipment

Physical Requirements

Squat : N/A Sit : Constantly Crawl : N/A Bend : N/A Walk : Occasionally Stand : Occasionally Climb : N/A

Squat : N/A
Sit : Constantly
Crawl : N/A
Bend : N/A
Walk : Occasionally
Stand : Occasionally
Climb : N/A

Mental Requirements

Communicate Orally : Constantly Reason & Analyze : Constantly Read/Comprehend : Constantly Write : Frequently Perform Calculations : Constantly

Communicate Orally : Constantly
Reason & Analyze : Constantly
Read/Comprehend : Constantly
Write : Frequently
Perform Calculations : Constantly

Environmental Requirements

Is exposed to excessive noise : No Dust : No Drives motorized equipment : No Fumes : No Is exposed to marked changes in temperature and/or humidity : No Is around moving machinery : No Works in confined quarters : No

Is exposed to excessive noise : No
Dust : No
Drives motorized equipment : No
Fumes : No
Is exposed to marked changes in temperature and/or humidity : No
Is around moving machinery : No
Works in confined quarters : No

Critical Position

Is Critical Position: Yes

Is Critical Position: Yes

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