General Information
Job Description | LIBRARY SUPV 2 | Working Title | Interlibrary Loan Supervisor |
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Job Code | 006287 | Grade | 20 |
Department Name | University Library - D01090 | Department Head | Steven Mandeville-Gamble |
Supervisor | Sahra Klawitter | Effective Date |
Position(s) Directly Supervised
Job Code | Title | FTE |
---|---|---|
006759 | LIBRARY AST 4 | 2.0 |
006760 | LIBRARY AST 3 | 1.0 |
Generic Scope
Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives. |
Custom Scope
Supervises staff Library Professionals and Library Assistants who are performing complex library duties and responsibilities. Provides direction to subordinates on policies and practices that often do not have clear guidelines. May also supervise students. Responsible for the day-to-day operations of the unit. Work is performed independently within a framework of established guidelines. Exercises initiative, originality, and judgment in applying established library principles and practices to new and unusual problems, OR supervises students and Library Assistants who are performing routine and/or largely operational duties as part of the overall operations of a library AND spends a significant portion of the time personally performing duties indicative of the Library Professional 3 level, where duties and assignments are defined by broad objectives and involve a high degree of difficulty in subject and/or functional specializations. |
Department Custom Scope
Supervises students and Library Assistants who are performing routine and / or largely operational duties as part of the overall operations of a library. Responsible for day-to-day operations. Provides technical guidance and resolves issues such as general communications and complaints, processing materials, and bibliographic checking. |
Education & Experience Requirements
Education Requirements
Degree | Requirement |
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Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
Experience | Requirement |
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Experience using OCLC WorldShare ILL and Tipasa products. | Preferred |
Experience using Ex Libris' Alma and Primo products. | Preferred |
6 - 10 years of related experience. | Required |
Previous supervisory/managerial experience. | Preferred |
License Requirements
Certification Requirements
Certification | Requirement |
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Educational Condition Requirements
Condition | Requirement |
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Key Responsibilities
Description | % Time |
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Oversees staff performing, or personally performs, duties and assignments that involve a high degree of difficulty in subject and/or functional specialization.
|
25 |
Sets performance expectations, monitors performance, and recommends employee selection, corrective action, and dismissals.
|
20 |
As supervisor operates as the functional expert in the specialization, such as circulation and reserves, collection, reference, interlibrary services, cataloging, monographic processing, or serials processing. | 15 |
Manages schedules to ensure adequate coverage for specialization(s).
|
10 |
Recommends changes to unit policies, processes, and procedures. | 10 |
Manage and update borrowing and lending settings in various ILL software and websites, including OCLC. Create and maintain data, consortia groups and paths, schedules, lending policies, and other information, and access and update as appropriate. | 10 |
Maintains knowledge of current industry trends and performs continuous assessment of innovative methodologies, technologies and approaches. Identifies opportunities for improvement and communicates them to Library leadership. Represents UC, Riverside on UC-wide committees and working groups. | 5 |
Performs other duties as assigned. | 5 |
Knowledge, Skills & Abilities
Knowledge/Skill/Ability | Requirement |
---|---|
Knowledge enabling the performance of a full range of specialized duties in a functional area or specialized subject matter field; advanced problem solving and decision-making ability. | Required |
Effective supervisory and organizational leadership skills. | Required |
Demonstrated knowledge of interlibrary loan policies, procedures, and best practices within an academic research institution. | Required |
Self-management skills, including: ability to perform with frequent interruptions, ability to perform under conditions of a fluctuating workload, ability to set priorities that accurately reflect the relative importance of job responsibilities. | Required |
Demonstrated interpersonal and communication skills, with the ability to interact diplomatically and in a positive manner, and to understand, support, and communicate organizational goals, policies, and procedures to UC faculty, staff, students, and members of the general public. | Required |
Skill in gathering, analyzing and reporting workflow statistics and tracking budgets. Analyze statistics to assess impacts and trends. Use statistics to make data driven decisions. | Required |
Ability to effectively supervise personnel. | Required |
Demonstrated leadership skills and ability to provide work direction, coaching, and mentoring; foster work within a team framework, participate in group discussions regarding systems, procedures, and goals for the department. | Required |
Knowledge of copyright law as it pertains to interlibrary loans. | Required |
General knowledge of library practices and procedures; problem solving skills. | Required |
Ability to foster a respectful, cooperative, professional and courteous environment, maintain confidentiality, and employ tact and diplomacy. | Required |
Demonstrated ability to utilize productivity tools such as email, spreadsheet, and written documents such as the Microsoft suite or google drive products. | Required |
Ability to perform accurate, detailed work. | Required |
Special Requirements & Conditions
Special Condition | Requirement |
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PC, laptop, scanner, plotter, printers, public computer terminals, photocopier, telephone, and standard office equipment. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
Direction |
Environment
Working Environment
Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
Is Critical Position: Yes |