General Information
| Job Description | STDT SVC ADVISOR 3 | Working Title | International Student Advisor III |
|---|---|---|---|
| Job Code | 004575 | Grade | 19 |
| Department Name | International Stdnt and Schlrs - D02048 | Department Head | Marko Princevac |
| Supervisor | Kelly Eldridge Hinosawa | Effective Date | 02/01/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Using skills as a seasoned, experienced student services professional, provides the full range of student services within an organization such as an academic department, school, or college. Independently advises students and resolves student services-related issues on the full range of academic issues inherent within the organization. Advises faculty and management on a variety of student issues. Works with the department's/school's/college's management to recommend changes to policies, practices, and procedures. Guidance on issues requiring in-depth knowledge of specialized programs is provided by offices specializing in those fields, e.g., the financial aid office, graduate division, or student learning center, OR by the chair/dean and faculty of the department/school/college. May administer funds for student programs. |
Department Custom Scope
| Provides immigration advising and support services to promote the success, wellness, and academic goals of international students, dependents, and graduated students pursing Optional Practical Training (OPT) and Academic Training. Serves as Designated School Official (DSO) and Alternate Responsible Officer (ARO), independently providing expert immigration and regulatory advising to international students. Can serve as lead Career Empowerment Coordinator or as lead Coordinator for SEVIS registration. Actively advises faculty and staff across campus by providing in-depth guidance on matters relevant to international students. In collaboration with the ISS team, designs and delivers professional intercultural and support programs that facilitate the educational, professional, and personal success of international students at UCR. Contributes to outreach and campus training that provides faculty, staff, and students with the resources and skills needed to effectively contribute to an increasingly international campus. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| 4 - 7 years of related experience. | Required |
| Experience as a Designated School Official and/or Alternate Responsible Officer. | Required |
| Experience working with international students and demonstrated knowledge of their adjustment and support needs. | Required |
| Experience developing, facilitating, and evaluating support programs, intercultural training, and/or Orientation programs for international students. | Required |
| Experience using International Student and Scholar Management (ISSM) or other similar databases. | Preferred |
| Experience living, working, and/or studying abroad. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|---|
| Completion of National Association of International Student Advisors (NAFSA) F-1 and J-1 foundation workshops. | Preferred |
| Must successfully complete a background check through the University's background check agency prior to your start date, and a fingerprint check through the Department of Justice and Federal Bureau of Investigations. | Required |
Key Responsibilities
| Description | % Time |
|---|---|
Provides advice and assistance to students and scholars regarding complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization. Coordinates and implements programs and workshops to support and retain international students/scholars. Makes referrals to off campus and community resources.
|
30 |
Plans, designs, and provides workshops for students, such as information about the organization, or academic strategies and enrichment programs.
|
20 |
| Responsible for quarterly SEVIS registration and the management of the international student database. Responsible for monitoring student portals and data-link feeds and ensuring that the database reflects SEVIS RTI and that it is updated, accurate, and in compliance per federal regulations. Partners with Information Technology Services to ensure that the database is up-to-date and working properly. Monitors Student and Exchange Visitor Information System (SEVIS) alerts and records. Produces and generates reports from ISSM, Banner, Cognos, and SEVIS. Manages confidential paper and electronic records in accordance with the Family Educational Rights and Privacy Act (FERPA) and with Department of Homeland Security (DHS), and Department of State (DOS) regulations. Contributes to the development and distribution of office forms, videos, and online resource materials. Advises faculty and staff across campus on regulations pertaining to international students. | 20 |
Academic Advising: Advises faculty on departmental/school/college and university policies and procedures; reviews students' progress and advises students and faculty on requirements for degree/program completion; identifies students with progression problems and recommends interventions; devises curriculum planning in collaboration with chair/ dean and faculty, and with other departments.
|
15 |
May supervise staff.
|
5 |
Student Orientation: Oversees and may conduct orientations of new students.
|
5 |
| Assists with projects and tasks that help the department meet its strategic goals and represents the department on campus wide committees and work-groups as needed. In collaboration with the ISS team, proactively raises the awareness and visibility of international student support needs and successes across campus. Other duties as assigned. | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance. | Required |
| Interpersonal skills. | Required |
| Multicultural competencies; ability to work with diverse populations. | Required |
| Working knowledge of advising and counseling techniques. | Required |
| Demonstrated knowledge of SEVIS reporting requirements, as well as federal immigration laws and regulations pertaining to international students in F and J status. Demonstrated ability to research, comprehend, analyze, and apply immigration regulations. | Required |
| Strong computer and database management skills. | Required |
| Demonstrated experience and skills working with technology and computer information systems | Required |
| Experience in intercultural communications and cross-cultural relations, particularly related to advising students and interacting with faculty and staff. | Required |
| Ability in problem identification and reasoning; ability to develop original ideas to solve problems. | Required |
| Solid verbal and written communication skills. | Required |
| Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars. | Required |
| Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must be a U.S. citizen or permanent resident as required by federal regulations in order to serve as a Designated School Official (DS) and/or Alternate Responsible Officer (ARO). | Required |
| In addition to University required background checks, federal government mandated background checks may occasionally be required of the hired candidate. | Required |
| Occasional evening and weekend work. | Required |
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |