General Information
| Job Description | BUS SYS ANL 3 | Working Title | Financial Systems Support Analyst |
|---|---|---|---|
| Job Code | 007584 | Grade | 22 |
| Department Name | Accounting - D01100 | Department Head | Bobbi McCracken |
| Supervisor | Josh Hoerger | Effective Date |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions. |
Department Custom Scope
| Under the general supervision of the Business & Financial Services (BFS) Financial Systems Project Manager, this position will serve as a key team member on the Impact23 (Financial Systems Replacement) program, working closely with functional workgroups and their leaders, to document/assess business processes and perform data analysis associated with the program. Additionally, it will operate as a support analyst for systems deployment, especially focused on business use cases, policy questions, and troubleshooting configurations, interfaces, integrations and technical design. The position will provide recommendations for business process improvements and related internal control functions balanced against University of California campus and system wide policies and procedures. This position will work closely with functional subject matter experts in the areas of the general ledger, budget, security, procurement, accounts payables, travel, pre- and post-award administration, asset management, and accounts receivables. Collaborates with other program team members as needed, including the change/communication manager, implementation partners, and trainers, to ensure respective program activities and coordinated and properly documented. The effort assigned to the job responsibilities may shift in response to changing goals and objectives and the demands of the program. |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
Experience Requirements
| Experience | Requirement |
|---|---|
| Experience implementing and/or supporting Concur Travel & Expense | Preferred |
| Experience on a user support team for technical or business cases | Preferred |
| Familiarity with business and/or IT Support Models (e.g., ITIL) | Preferred |
| Experience implementing a Cloud ERP Product. | Preferred |
| 4 - 7 years of related experience. | Required |
| Experience implementing and/or supporting Oracle Financials. | Preferred |
| Experience implementing and/or supporting financial ERP software. | Preferred |
| Experience implementing a software system in a Higher Education environment. | Preferred |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
| Applies technical expertise and business analysis concepts to identify, evaluate and define complex systems scope and objectives with an understanding of applicable business practices, processes, systems and industry standards to meet end-user needs. | 30 |
| Provides technical expertise in identifying, evaluating and developing complex systems and procedures. Creates complex specifications for systems to meet end-user requirements. Involved in developing complex user interface designs. Plans and executes unit integration and acceptance testing. Participates in cross-functional teams to address complex business or systems issues. | 25 |
Gathers, analyzes, prepares and summarizes recommendations for approval of business process and procedural documentation. Recommends and implements changes in processes and procedures. Negotiates with stake holders on the creation of specifications.
|
25 |
| Gathers, analyzes, prepares and summarizes business and user needs, documenting requirements and revising existing system and process logic issues as necessary. Provides support and training on new applications. Guides and advises less-experienced Business Systems Analysts. | 20 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Thorough knowledge of related areas of IT. | Required |
| Thorough knowledge of business processes and procedures. | Required |
| Demonstrated testing and test planning skills. | Required |
| Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. | Required |
| Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture. | Required |
| Demonstrated ability to work with others from diverse backgrounds. | Required |
| Thorough knowledge of business and process analysis functions. | Required |
| Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. | Required |
| Broad knowledge relating to software design. | Required |
| In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description. | Required |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Must pass a background check. | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| UC Intellicenter |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |