General Information
| Job Description | ADMISSIONS RECRMT SPEC 3 | Working Title | Assistant Director of Graduate Admissions |
|---|---|---|---|
| Job Code | 004509 | Grade | 20 |
| Department Name | School of Business - D01039 | Department Head | Yunzeng Wang |
| Supervisor | Steve Chen | Effective Date | 02/17/2023 |
Position(s) Directly Supervised
| Job Code | Title | FTE |
|---|
Generic Scope
| Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions. |
Custom Scope
| Applies skills as a seasoned, experienced recruitment and/or admissions professional, to identify potential students, provide information, and ensure good relationships with the public and institutions and organizations involved in outreach/recruitment and/or independently reviews applications for admission, using professional judgment in determining whether applicant meets the requirements for admission, making exceptions to admissions requirements, and taking into account a variety of requirements. Recommends improvements/modifications to the program. |
Department Custom Scope
| The School of Business at the UC Riverside is a nationally ranked and internationally-recognized AACSB-accredited business school. Home to the A. Gary Anderson Graduate School of Management (AGSM), which features MBA, Ph.D., Professional MBA, Master of Science in Business Analytics (MSBA), Master of Professional Accountancy (MPAc), and Master of Finance (MFin) programs. The Assistant Director of Admission and Recruitment assesses candidates? backgrounds and future academic/career goals to effectively advise them of appropriate programs. The incumbent proactively coaches applicants on the various admissions processes and criteria, documentation requirements, and on-boarding activities. High volume admissions counseling occurs primarily by in-person appointments, tele-counseling and/or email. The Assistant Director may score application essays, conduct student interviews in order to effectively represent candidates to the admissions committee. The incumbent will help to administer any UCR School of Business customized international programs and coordinates numerous aspects of program planning and implementation, including higher education program offerings to support recruitment and admission activities, marketing, data analytics, student outreach, and program evaluation. The incumbent is expected to conduct modest travel domestically and internationally to foster institutional relationships. The incumbent is expected to have experience in project management, marketing, data analytics, and higher education program offerings to support recruitment and admissions activities at UC Riverside?s School of Business, home of the A. Gary Anderson Graduate School of Management (AGSM). |
Education & Experience Requirements
Education Requirements
| Degree | Requirement |
|---|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree in business/management or other closely related field | Preferred |
Experience Requirements
| Experience | Requirement |
|---|---|
| 2 years minimum of working in international education industry | Preferred |
| 4 - 7 years of related experience. | Required |
License Requirements
Certification Requirements
| Certification | Requirement |
|---|
Educational Condition Requirements
| Condition | Requirement |
|---|
Key Responsibilities
| Description | % Time |
|---|---|
Plans visits to schools, schedules and makes presentations, interviews, and follow-up visits.
|
15 |
Serves as liaison between students, parents, colleges / universities, community agencies, and UC college / school / department.
|
15 |
| Collaborates in international and domestic marketing and promotion to promote AGSM programs to foreign guests, leaders and prospective students and recruit students. Creates a marketing collateral production calendar to effectively manage projects that equip the admissions team with the appropriate tools to recruit high quality candidates. Collaborates with the marketing department and outside vendors to produce high quality marketing collateral that promote AGSM programs such as promotional videos, social ad campaigns, presentations, brochures, table displays, promotional items, etc. | 15 |
| Provides personalized admission services (visa process, pre-business school workshops, one-on-one interviews, etc.), to improve the quality of services recruiting a certain demographic of students (e.g. domestic, higher GPA, Underrepresent Minorities -URM, etc.). Utilizes CRM and application systems to collate accurate monthly admissions funnel data and presents reports using effective visualization techniques to School of Business management to benchmark admissions goals | 15 |
Identifies potential students, and provides information about higher education generally and UC specifically.
|
5 |
Provides in-depth information on admissions requirements, prerequisite courses, school / college programs and curricula, specific financial aid criteria, and career opportunities.
|
5 |
Uses extensive knowledge of college / school / department requirements and applicant pool, to assess the applicants' overall record and experience for final admissions determination and recommendation.
|
5 |
Produces special and annual reports, and program evaluations.
|
5 |
Plans, manages and implements events to enhance recruitment and yield, diversity initiative events, mentoring programs, electronic communications, and similar activities.
|
5 |
Assesses effectiveness in attracting quality students to UC.
|
5 |
| Maintains an up-to-date database to include a comprehensive overview of program applicants. Prepares annual admissions data and submits to relevant ranking agencies in addition to reporting statistics on school website | 5 |
| Plans, manages and implements events to enhance recruitment and yield, diversity initiative events, mentoring programs, electronic communications, and similar activities. Be fully responsible for the entire cycle of recruitment and support the admission process, reviewing applications, advising on documentation, steps, and visa application, if needed. Collaborates in international and domestic marketing and promotion to promote AGSM programs to foreign guests, leaders and prospective students and recruit students | 5 |
Knowledge, Skills & Abilities
| Knowledge/Skill/Ability | Requirement |
|---|---|
| Ability to respond and remain flexible around changing priorities, fluctuating workloads and constant succession of inquiries. | Required |
| Excellent interpersonal skills with the ability to speak with and listen perceptively to persons of various international backgrounds. | Required |
| Thorough and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges / universities and specifically at UC, and / or specific colleges and schools. | Required |
| Ability to foster a collaborative and cooperative team environment and function as a supportive team member with academic and staff personnel at all levels. | Required |
| Skill in project management and organization including prioritizing, multi-tasking and tracking | Required |
| Thorough knowledge and experience working with a diverse student population. | Required |
| Ability to adapt to changing business needs, conditions and work responsibilities in a high volume environment. | Required |
| Ability to listen and respond to the needs of customers to achieve excellent customer service measured by outcomes rather than activities. | Required |
| Ability to interpret policies and procedures to prospective students and the public. | Required |
| Ability to develop recruitment programs, and design effective materials. | Required |
| Ability to create extraordinary customer service experiences, including skill in identifying the client's perspective and maintaining a commitment to excellence in customer service. | Required |
| Skill in using business software systems in the completion of work assignments; i.e., Word, Excel, Access, PowerPoint. Knowledgeable in analytical skills, demonstrating organization and problem-solving skills. | Required |
| In-depth knowledge of current public educational programs and trends | Required |
| Thorough knowledge to conduct needs assessment and development of new presentations/courses to meet organizational needs | Required |
| Ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions. | Required |
| Intensive knowledge and expertise with WeChat Marketing and other global marketing tools | Preferred |
| Strong familiarity with CRM functionality | Preferred |
| Experience working with international partners in different time zones | Preferred |
| Fluency in a language other than English | Preferred |
| Prior experience of living or studying abroad | Preferred |
Special Requirements & Conditions
| Special Condition | Requirement |
|---|---|
| Valid Drivers License | Required |
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
| Travel required for university related business, meetings and/or conferences | Required |
Other Special Requirements & Conditions
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Level of Supervision Received
| General Supervision |
Environment
Working Environment
| Campus |
Other Requirements
Items Used
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Physical Requirements
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Mental Requirements
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Environmental Requirements
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Critical Position
| Is Critical Position: Yes |